BuyAutoParts.com Reviews 

1,373
TrustScore 2.5 out of 5

2.7

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Rated 1 out of 5 stars

Send wrong part. Have spent an entire day trying to get them on the phone. They have a fake phone system, so calling just puts you on hold indefinitely. They won't answer emails, and obviously do not... See more

Rated 3 out of 5 stars

Their prices are very reasonable, the compressor was packaged securely and well, it arrived on time. I had to return the part, because although BAP said that particular one was guaranteed to fit, it... See more

Rated 1 out of 5 stars

purchase a rack and pinion. didnt work , did warranty, it keeps saying lost comunication with power steering control module. keep calling customer support and they keep taking my phone number so a tec... See more

Rated 5 out of 5 stars

Never thought would find parts for 2014 Hyundai Equus but BAP to the rescue! The dealer claimed I would need to pay $7,400 (PARTS ONLY) for two front air suspension replacements; however, the final pr... See more

Company details

  1. Handyman

Information provided by various external sources

Auto Parts - Buy Auto Parts is your home for Auto Parts, Car Parts, Truck Parts, Import Parts, Performance Parts and Automotive Accessories.


Contact info

2.7

Poor

TrustScore 2.5 out of 5

1K reviews

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2.7

All reviews

(1,373)

30 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

BAP has a great selection of the auto…

BAP has a great selection of the auto parts I need. They have various kits including all the extras needed to complete the job correctly. I very much like the option of the customer being able to buy a lifetime warranty on some of their parts.

March 30, 2024
Unprompted review
Rated 1 out of 5 stars

BAD PARTS, BAD SERVICE, DISHONEST WAREANTY

I bought a turbo, paid over 800 to have it installed. Even paid another 100 for an unlimited mileage warranty. Less than 4 months later the turbo failed. I had to buy another one from a more reputable place and pay another 1000.00 to have the bad one taken out and the NEW GOOD ONE PUT IN. I called and was told it was outside of the warranty period and that they would not refund my money or any labor charges. DO NOT BUY FROM THESE CROOKED PLACE WITH BAD PARTS. THEY WILL RIP YOU OFF

March 20, 2024
Unprompted review
Rated 1 out of 5 stars

Worst experience

Worst experience, seller replaced recipient name and never posted box number, item delivered but no one know because no box number and different recipient name.

January 8, 2024
Unprompted review
Rated 5 out of 5 stars

GREAT PRICING

GREAT PRICING, VERY FAST DELIVERY AND THE FACT THAT YOU HAD THE EXACT PART THAT I NEEDED FOR MY 09 HONDA ELEMENT SC.

January 23, 2024
Unprompted review
Rated 5 out of 5 stars

Exhaust repair

Parts delivered on time. The catalytic covers look great. Magnaflow is a good brand and these were at a great price. Will have them installed at my local exhaust shop this week. Would definitely recommend this site to others.

February 4, 2024
Unprompted review
Rated 5 out of 5 stars

Very responsive easy to work with I…

Very responsive easy to work with I ordered the wrong part they worked with me to get the right part. Their shipping was very quick and their customer service was excellent

January 3, 2024
Unprompted review
Rated 5 out of 5 stars

Better Than OEM

I was very skeptical about making a purchase for a turbo replacement for my WRX, however I took the risk and went with BuyAutoParts.com. I’m glad I did, they made the checkout and accuracy of the right part for my car quite easy. Although, the brand of the turbo wasn’t listed, it did make me wonder about the legitimacy. When I recieved my brand new turbo (STIGAN) I asked my community of performance car friends about it and they reassured me that everything will be great. So I did the install and I must say…MY MIND IS BLOWN by the quality and performance my WRX has now. Noted, the turbo fit PERFECTLY, as the website stated. Lastly, It had more power than my OEM turbo. I’ve never felt more confident driving my car again. I will certainly buy parts from this company. Trust was earned, and I’m as skeptical as they come. I def recommend to friends and family!

December 6, 2023
Unprompted review
Rated 1 out of 5 stars

Buyer beware

I ordered a part on 24 Nov. On November 27th I was told it would ship in 3 to 5 days. On 1 Dec, the order was still “processing” and they told me they don’t know why but will check and call me back. On 5 Dec., I called because I never received a call or email back. They said they did not know when it would ship. I explained my vehicle is stranded and blocking the driveway and I need to know how much longer before the part comes. They said they would call me back and when I told them that was what they said last week and didn’t, they asked if there was anything else they could help me on. I had them cancel the order. After I cancelled the order, another person said they could order it and it should arrive in 12 days. When I asked why the part I ordered didn’t arrive, they finally admitted they didn’t have one available to ship even though it said it was in stock and that was why I never received my part. Apparently, even though they already charged my credit card, their plan was to string me along until they had a part available rather than tell me the truth in the beginning.

November 24, 2023
Unprompted review
Rated 1 out of 5 stars

STOLE FROM US

THEY SHIPPED ME ONE OF FOUR ITEMS AND IT WAS CONFIRMED BUT WANTED US TO STILL PAY BLAMING THE FACTORY. BE CAREFUL FOLKS.

ITEM BY FEDEX WAS 8.9 POUNDS THEY AGREED. SO IF I BOUGHT 4 ITEMS IT WOULD BE 35.6 LBS RIGHT? YEAH NOT ACCORIDING TO THEM!

TOTAL COST OF ITEMS MISSING $2000 THEY TRIED TO CHARGE ME FOR

October 4, 2023
Unprompted review

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