buyblaux.com Reviews 100

TrustScore 1.5 out of 5

1.3

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Rated 1 out of 5 stars

This is a big scam and I lost about $250 with no product shipped to me and customer service says they refunded me… Do Not Buy!!!

Rated 1 out of 5 stars

I ordered 2 AC portables on July 1st. I got an order acknowledgement. I did NOT get an email with a tracking number. My Visa debited the same day. Expected delivery 14 days. I messaged supp... See more

Rated 1 out of 5 stars

I ORDERED 3 PORABLE A/C UNITS AND A FILTER NEARLY 2 MONTHS AGO. NOTHING RECEIVED YET, BUT MY CREDIT CARD WAS CHARGED. NO ANSWER TO EMAIL. NO DIGITAL ASSISTANT THAT WORKS, CUSTOMER SERVICE NUMBER IS A... See more

Rated 1 out of 5 stars

I ordered two items on June 2020, I couldn't get any answer by email. I called beginning of April 2021 & supposedly they sent them again, to this date, July 2021, I've called several times and I got... See more

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1.3

Bad

TrustScore 1.5 out of 5

100 reviews

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Rated 1 out of 5 stars

What in the world is going on!

What in the world is going on!! I ordered in June nothing yet. BEEN WAITING 30 DAYS FOR NOTHING. I should have checked the reviews before I ordered. Just Dumb on my part! MAN I CAN'T BELVE THIS!
NEVER AGAIN!! JUST A RIP -OFF!
I CAN'T BELIEVE SO CALLED COMPANYS CAN GET AWAY WITH THIS CRAP!!

July 17, 2020
Unprompted review
Rated 1 out of 5 stars

STAY AWAY -

Ordered 2 portable units & 2 filters. Changed my mind after seeing reviews. Tried calling - no matter what number you enter, you’re transferred to an after call survey - but I never spoke with a human. Tried emailing & it was returned. Tried google chat and a person came on but as soon as I said I wanted to cancel, they were gone. I should have gone to trust pilot first. I am disputing charges thru my bank. They are crediting my account. Stay awY.

July 15, 2020
Unprompted review
Rated 1 out of 5 stars

I have ordered blaux personal fan 3

I have ordered blaux personal fan 3, wrote to them numerous times and still not response. The order went through and yet no email confirmation of the order. My credit card has been charged, will call them to reverse the charge.

July 15, 2020
Unprompted review
Rated 1 out of 5 stars

Waste of time

Waiting since mid June. No one answers the phone, emails are not returned and chats not answered.
The recorded excuse is COVID19.
Tired of waiting, cancelling my credit card charge.

July 14, 2020
Unprompted review
Rated 1 out of 5 stars

Suspected fake company

I ordered a neck personal A/C about six weeks ago and have not received it. I sent two emails to support and no response. My tracking number they initially provided is non-existent.

July 14, 2020
Unprompted review
Rated 1 out of 5 stars

Lack of customer service and no replies on my order inquires. Fraudulent company??

I ordered the portable AC June 11, 2020, received an order confirmation, charged appeared on my credit card statement and as of today July 13, 2020 have not received tracking information or the AC. Have sent 2 emails and did a chat on their web site with no response. Will be sending a letter to my credit card to reverse this fraudulent purchase/order. They state on the order confirmation "We're Here To Help You" and "contact customer service team for any urgent inquires" They have failed in both of their statements!
Ron King...very hot in Palm Springs!!

July 13, 2020
Unprompted review
Rated 1 out of 5 stars

Selling products they don't have -_-

Ordered product from them. Was never informed that they didn't have the merchandise. A month later I cancelled my order when i was FINALLY informed of the situation. WASTE OF TIME DOING BUSINESS WITH THESE PEOPLE!!!

July 9, 2020
Unprompted review
Rated 1 out of 5 stars

This company is a Chinese SCAM

This company is a Chinese SCAM. Do not purchase anything from them. I bought one of these air conditioners and it came a month later than they promised. It was broken and not all the pieces were included in package. I couldn't get a replacement or a refund.

July 4, 2020
Unprompted review
Rated 1 out of 5 stars

Terrible customer service.

Terrible customer service.

It's pretty hard to tell that this company even is legitimate or that this portable AC actually works; they sent an email telling me I could have free shipping, and at the end of the order, they still included the shipping fee! Their U.S. number doesn't seem to go anywhere, and just redirects to a customer satisfaction survey, where all of the answers are 1 (1 is the lowest rank).

I was just trying to get something thoughtful for someone for their birthday, and it's been the worst service.

Someone should report them if they find out the company isn't legitimate.

June 23, 2020
Unprompted review
Rated 1 out of 5 stars

No support response from the company

No support response from the company. The time wait is 30 days. It's a 'evaportive cooler' which you can get the same thing at Amazon for a fraction of the price.The U.S.phone number doesn't even exist. Tried calling it and the operator says 'This number does not exist'. It's definitely a scam company. Buyer beware.

June 20, 2020
Unprompted review

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