BuyCostumes.com Reviews 

1,389
TrustScore 3 out of 5

3.2

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Rated 1 out of 5 stars

Purchased a costume Robe, mask, & accessory included. Received costume. Only the robe was present. Called cust service 5 star first time. Said missing items would be sent out. Just a second robe ar... See more

Rated 5 out of 5 stars

I was able to find all the items I needed here, when I was unable to find them anywhere else. Their prices are incredibly reasonable and I didn’t have to wait forever it to arrive.

Rated 5 out of 5 stars

I was more than pleased with my costume. It fits perfectly and looks just like it does in the picture. I'll definitely buy another costume in the future. Thanks 👍

Rated 1 out of 5 stars

I placed my order on Oct 22nd using expedited shipping because it stated it would arrive by Oct 28th. I needed the package for the 31st so I happily placed my order as that was more than enough time.... See more

Company details

  1. Costume Store

Information provided by various external sources

BuyCostumes.com is the web’s most popular store for Halloween costumes, accessories and props as well as party supplies and decorations. Visit our Halloween costume and party supply store today. Shop online or call us at 800-459-2969


Contact info

3.2

Average

TrustScore 3 out of 5

1K reviews

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3.2

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(1,389)

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Rated 1 out of 5 stars

Bat is fine

Bat is fine, shipped fast but there was no packaging and the head was off the bat when it arrived. Plastic neck was broken, and piece stuck in head so no way to reattach. : (

October 26, 2021
Rated 1 out of 5 stars

I tried to change my order after I…

I tried to change my order after I realized I ordered the wrong size on one of my costumes. I sent an email before the warehouse ever received the information. The warehouse sent the costume out as the wrong size even though I reached out to customer service. It's unprofessional to operate a business like this. The company doesn't not operate with the customer in mind. I will not return as a customer and I will do everything I can to make sure people do not purchase from this company.

I would like a refund for the wrong size ordered and I will not pay for shipping.

October 26, 2021
Rated 5 out of 5 stars

Always a Happy Halloween!

My order was sent quickly, accurately, and well priced for the quality of items I ordered. I have used BuyCostumes.com since 2008 and will continue to use them for yrs to come. Thanks for making our Halloweens happy and costumes complete!!

October 23, 2021
Rated 1 out of 5 stars

item was not shipped in an actual box

The item was not shipped in an actual box, it was shipped in the box that actual holds the item. When I opened the box the item was broken. I sent an email to the company and have not received a response

October 22, 2021
Rated 5 out of 5 stars

A+ For prices and shipping

Great prices. Was able to find a coupon for 15% off and free shipping! Literally got it the very next day! A++++ service, fast delivery, and fair prices!

October 21, 2021

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