BuyCostumes.com Reviews 

1,389
TrustScore 3 out of 5

3.2

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Rated 1 out of 5 stars

Purchased a costume Robe, mask, & accessory included. Received costume. Only the robe was present. Called cust service 5 star first time. Said missing items would be sent out. Just a second robe ar... See more

Rated 5 out of 5 stars

I was able to find all the items I needed here, when I was unable to find them anywhere else. Their prices are incredibly reasonable and I didn’t have to wait forever it to arrive.

Rated 5 out of 5 stars

I was more than pleased with my costume. It fits perfectly and looks just like it does in the picture. I'll definitely buy another costume in the future. Thanks 👍

Rated 1 out of 5 stars

I placed my order on Oct 22nd using expedited shipping because it stated it would arrive by Oct 28th. I needed the package for the 31st so I happily placed my order as that was more than enough time.... See more

Company details

  1. Costume Store

Information provided by various external sources

BuyCostumes.com is the web’s most popular store for Halloween costumes, accessories and props as well as party supplies and decorations. Visit our Halloween costume and party supply store today. Shop online or call us at 800-459-2969


Contact info

3.2

Average

TrustScore 3 out of 5

1K reviews

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3.2

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(1,389)

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Rated 5 out of 5 stars

Pleasantly surprised!

I am always nervous about buying clothing or costumes online but I couldn’t find a cute Viking costume anywhere in stores, even at Spirit stores… But I took a chance and I was not disappointed. The costume came in a timely manner and all the added accessories I purchased were within the same delivery package. I am so excited to wear this costume and to be honest, the material feels just a tad thicker than the ones I find in the store. I am really happy with it.

October 29, 2021
Rated 1 out of 5 stars

Missing pieces

Scam. The description of the product states that it comes with bodysuit and a cape and I only received the headpiece and gloves. Disappointed since Halloween is in 3 days.

October 29, 2021
Rated 5 out of 5 stars

Good quality

Arrived before 2 weeks. Vampirina costume was high quality, lots of accessories. The ears are a little flappier than I might like, but my 5 year old doesn't seem to notice.

October 29, 2021
Rated 1 out of 5 stars

I was extremely disappointed

I was extremely disappointed. The luxury Santa cap was anything but. The website showed the photo of a woman wearing a very nice hat, but when I received it, the packaging had that photo, but the hat was cheap. Not worth the postage sending back, however.

October 28, 2021
Rated 2 out of 5 stars

Costume had a lot of loose threads

Costume had a lot of loose threads. White Eye mask had multiple dark stains that didn't wash off. Looked dirty. Would have returned except was in a time crunch. Arrived sooner than expected. Daughter still able to wear and was happy.

October 28, 2021
Rated 1 out of 5 stars

Order cancelled at last minute for Halloween.

Order cancelled at last minute. Purchased a costume for my son, I talked to customer service yesterday twice and they confirmed they had notes on the order and an email from their Ops team it would fill and ship out. Got an email this morning saying it was cancelled and talked to their customer service again and they said it was out of stock. Unacceptable service and now we have a kid with no costume for Halloween. Never shopping here again!

October 28, 2021
Unprompted review
Rated 4 out of 5 stars

Great selection for Halloween costumes

I ordered my sons Venom costume 3 weeks before Halloween and I am so happy it arrived. The venom costume was sold out everywhere and I’m glad I got one . My son is happy. He is 70 pounds and 4’5 ft tall and size large fits him great. I gave it a 4 stars because 1 item said it will ship at a later date but now it is cancelled order. The other item I ordered was standard size but size XL was shipped to me.

October 28, 2021
Rated 1 out of 5 stars

I dont have my order yet

I dont have my order yet! I even paid extra for shipping thinking it will get here after 2 or 3 days but its been over a week now and still dont have it and no tracking updates!

October 27, 2021
Rated 3 out of 5 stars

Got the wrong costume

I received the costume a day early but it was the wrong costume. I ordered a women's southern belle costume and received a girl's size cowgirl costume instead. I needed it for a party the next day so they gave me a full refund and even had me keep the costume. Easy to work with, just got the wrong thing.

October 27, 2021
Rated 2 out of 5 stars

I am not thrilled with the return time…

I am not thrilled with the return time frame. I also would not buy again as there is a 12% restocking fee even when you can return it. By the time you pay to ship it back and pay the restocking fee, I would have received maybe half my money back.

October 27, 2021

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