What a service ! Ordered couple of days before Christmas not expecting delivery until 29th onwards. But low and behold order confirmed and delivered the next day - amazing ! This time round we ordere... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I've been ordering firewood from Firewood direct for a number of years and have never had a problem. Their wood is consistently dried, burns hot and clean, and is very well crated for delivery. Over... See more
Company replied
Firstly I would like to thank fire wood direct as I have been using this company for a number of years now and have not had any reason to complain about what was supplied or the delivery. Both service... See more
Company replied
Excellent service, logs arrived promptly and sriver put them where I wanted. Logs delivered in window although could have done being told when window was before it started as had to get home, as it wa... See more
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Company details
Written by the company
Supplier of hardwood firewood, supplying kiln-dried hardwood logs in the UK and Ireland since 2014.
Contact info
3 Crompton street, BL9 0AD, Bury, United Kingdom
- 07716210180
- sales@buyfirewooddirect.co.uk
- www.buyfirewooddirect.co.uk
4.7
Excellent
997 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 71% of negative reviews
Typically replies within 1 week
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A pleasure to deal with.
Quick friendly delivery and logs were well packed within the crate, moisture level of logs below 18% likewise the timber crate/pallet. Really pleased with the product.
September 2, 2025
Found it easy to order
Found it easy to order . The service was excellent and the delivery service was excellent
September 1, 2025
Winter firewood.
Delivered albeit a little later on the day than expected. Well packed, clean wood and very little debris/bark which of course will be also burn. Seems a good liar for the price. Thanks.
August 31, 2025
Speedy delivery and great service
Speedy delivery and great service. Good size of logs.
August 31, 2025
Good price & prompt delivery
Good price & prompt delivery. Delivery driver place my order where I wanted it.
August 30, 2025
The delivery wasn’t the easiest for the…
The delivery wasn’t the easiest for the driver but he managed with a bit of neighbourly help as I was incapacitated from a recent hospital stay. Top marks for his tenacity and hard work
August 30, 2025
I cannot praise this company enough
I cannot praise this company enough. It is cost effective transportation and a simple ordering system. I have used this company for the last four years and they are consistently well priced delivering exactly what is ordered and on time.
August 29, 2025
Highly Recommended
Excellent quality, well sized and perfect for our wood burner. Delivery service is outstanding as well. Many thanks
August 29, 2025
We order our logs from this company…
We order our logs from this company every time, its easy to order and they come within a couple of days and are great value
August 26, 2025
Highly recommend
Because of the way logs are stacked, no waste space so absolutely excellent value for money.
All logs consistent size.
Delivery within 3 days - excellent
August 26, 2025
The process of ordering online and the…
The process of ordering online and the communication from company. The delivery man was polite and friendly and was very helpful
August 22, 2025
I have used this company many times…
I have used this company many times over the last 4 years and encountered any problems.
August 12, 2025
Good quality wood
Good quality wood
Delived earlier than I thought
Driver very polite and asked where we wanted it.
August 3, 2025
Delivery was dreadful
Delivery was dreadful. 1st scheduled day no show. Next day, after chaser calls, received texts and emails showing delivery late afternoon/ early evening - no show Next day texts to say 8am delivery - eventually arrived after 10am. I waited in for the delivery so 2 lost days! Doubt I would reorder if that is what the standard is!
July 31, 2025
Delivery was quick all logs perfect…
Delivery was quick all logs perfect size and easy to store and dry.
August 6, 2025
delivered on time
delivered on time
pallet of hard wood excellent , and competitively priced
August 5, 2025
very prompt and fast delivery
July 29, 2025
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