Ordered on line and followed up with telephone call to confirm I was sending schematic to support cutting instructions to Brooke who is always very helpful. Order was delivered very quickly and everyt... See more
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Everything is good about this company: v quick response to emails, answers the phone for real with helpful service, rapid turnaround of accurately cut metal (for me some modest orders of galvanised s... See more
Company replied
Great items at a great price. I think delivery is a little steep though given the size and weight, but customer service is excellent. Would use again and recommend.
Company replied
I ordered some weathering steel for use as cladding for my home build office. BMO have kept in touch without being pushy since my initial enquiry and provided some useful information on the product.... See more
Company replied
Company details
Information provided by various external sources
From crafting to cladding, we supply sheet metal to artists, architects, auto repairers & more. We love metal and the amazing things people make with it.
Contact info
Unit 26-29, Shelley Road, Newburn Industrial Estate, NE15 9RT, Newcastle upon Tyne, United States
- 01912 646464
- sales@buymetalonline.co.uk
- www.buymetalonline.co.uk
4.8
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
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Quick service
Quick service
Fast delivery
Great product
& cheaper than anywhere else
December 10, 2024
Reply from Buy Metal Online
Thank you for taking the time to leave us a 5* review! We really appreciate your feedback.
Kind Regards
The BMO Team
Reply from Buy Metal Online
Hi Khalifa,
Thank you for taking the time to leave us a 5* review! We really appreciate your positive feedback.
Kind Regards
The BMO Team
Brilliant company sorted out my complex…
Brilliant company sorted out my complex order perfectly...and a good financial deal as well
December 11, 2024
Reply from Buy Metal Online
Hi Peter,
Thank you for taking the time to leave us a 5* review! We really appreciate your positive feedback.
Kind Regards
The BMO Team
Just the job!
Just the job; item requested on time, very well wrapped, cut to the size I wanted and needed no fettling, well done boys, would certainly recommend and buy from you again.
December 10, 2024
Reply from Buy Metal Online
Hi Kenneth,
Thank you for taking the time to leave us a 5* review! The team really appreciate your feedback. We look forward working with you again :)
Kind Regards
The BMO Team
I bought a 1m x 1m 3mm thick…
I bought a 1m x 1m 3mm thick checkerplate and asked for it to be cut to 1m x 800mm and have the offcut included. It took 7 days for it to arrive and the offcut was not included, Not pleased as I needed the offcut
December 3, 2024
Reply from Buy Metal Online
Good morning Martin,
Thank you for taking the time to leave us a review!
After further investigation, we found that your order was dispatched on December 3rd, which means it should have arrived within our expected timeframe. However, our courier's system indicates that it has encountered multiple delays, likely due to the high volume of deliveries during this busy season. We acknowledge that third-party couriers play a significant role in our service, and we truly apologise for any inconvenience this has caused.
Regarding your missing offcut, we have instructed our team to package it and send it out today as it was unfortunately overlooked. You can expect delivery of this tomorrow, and you should receive a tracking link from the courier tomorrow morning.
If there are any further issues or if you have additional questions, please do not hesitate to reach out to us. We are committed to ensuring you receive your complete order and are satisfied with our service. Thank you for your patience and understanding during this busy time.
Kind regards
The BMO Team
Excellent Service
Excellent. Perfesional and very helpful service from start to finish. Exactly what I needed. I will use them again and I would recommend them without a doubt. Thanks
December 2, 2024
Reply from Buy Metal Online
We appreciate you taking the time to share your feedback, Robert. It's wonderful to know that we were able to meet your needs, and your kind words truly mean a great deal to our team. We look forward to working with you again in the future!
Kind regards,
The BMO Team
Really Rather Rapid
They have the best price and best sellection by far. But what amazed me was the speed! 30 sheets of steel plate, all different sizes and half of them needed to be cut to size (for free). They got my order on Monday and it was delivered on Wednesday! It's a pity there isn't more than 5 stars to give them x
December 3, 2024
Reply from Buy Metal Online
Thank you so much for taking the time to leave us a 5* review! We really appreciate this feedback and look forward working with you again!
The BMO Team
They did everything they said they…
They did everything they said they would
Product exactly as ordered and delivered when they said it would be
November 12, 2024
Reply from Buy Metal Online
Hi Andrew,
Thank you for taking the time to leave us a 5* review! The team really appreciate your kind words.
Kind Regards
The BMO Team
Order delivered as specified and on…
Order delivered as specified and on time. Easy choices on website
November 7, 2024
Reply from Buy Metal Online
Hi Trevor,
Thank you for taking the time to leave us a 5* review! We really appreciate your positive feedback.
Kind Regards
The BMO Team
Simple easy ordering
November 14, 2024
Reply from Buy Metal Online
Hi Chris,
Thank you for taking the time to leave us a 5* review! We really appreciate your positive feedback.
Kind Regards
The BMO Team
Reply from Buy Metal Online
Hi Rupert,
Thank you for taking the time to leave us a 5* review! We really appreciate your positive feedback.
Kind Regards
The BMO Team
Reply from Buy Metal Online
Hi Michael,
Thank you for taking the time to leave us a 5* review! We really appreciate your positive feedback, we look forward working with you again.
Kind Regards
The BMO Team
Prompt delivery
November 13, 2024
Reply from Buy Metal Online
Hi Alan,
Thank you for taking the time to leave us a 5* review! We really appreciate your positive feedback and pleased your order arrived quickly!
Kind Regards
The BMO Team
My sheet arrived very quickly and was…
My sheet arrived very quickly and was cut as requested. 😁
November 4, 2024
Reply from Buy Metal Online
Good Morning Richard,
Thank you for taking the time to leave us a 5* review! We really appreciate your positive feedback and pleased your order arrived quickly!
Kind Regards
The BMO Team
Good service nice quality
November 5, 2024
Reply from Buy Metal Online
Hi Trevor,
Thank you for taking the time to leave us a 5* review! We really appreciate your positive feedback.
Kind Regards
The BMO Team
Lovely grey finish
Lovely grey finish to suit as a magnetic noticeboard backing in a south facing board. Just what we needed - very smart
October 30, 2024
Reply from Buy Metal Online
Thank you for taking the time to leave us a 5* review Brenda! We really appreciate your feedback.
Kind Regards
The BMO Team
great service and may thanks
October 29, 2024
Reply from Buy Metal Online
Thank you for taking the time to leave us a 5* review Iain! We really appreciate your feedback.
Kind Regards
The BMO Team
Website was easy to use
Website was easy to use, one of the sheets was 3mm shorter than the others even though were supposed to be the same height so caused some issues with welding but otherwise I was happy.
October 28, 2024
Reply from Buy Metal Online
Good Morning Mark,
Thank you for taking the time to leave us a review, we appreciate your feedback as we are always looking to improve our service. Your feedback has been passed to our guillotine operator, we apologies for any inconvenience caused.
The BMO Team
Reply from Buy Metal Online
Thank you for taking the time to leave us a 5* review! We really appreciate your feedback.
Kind Regards
The BMO Team
This.is an excellent product from an…
This.is an excellent product from an extremely customer service focused company second to none.
October 28, 2024
Reply from Buy Metal Online
Hi Mario,
Thank you for taking the time to leave us a 5* review! The team really appreciate your kind words.
Kind Regards
The BMO Team
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