Buywise Domestics Reviews 

2,305
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 112 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently mention that orders arrive right on schedule and are handled with great care by the delivery teams. Buyers are also very pleased with the competitive pricing, finding excellent deals on a wide selection of kitchen appliances. Shoppers consistently describe the staff as friendly, knowledgeable, and extremely helpful when arranging purchases and professional installations. Some people were dissatisfied with unexpected delivery area restrictions or receiving damaged items that required extra attention. Reviewers occasionally noted concerns regarding shipping availability or being contacted about product conditions after placing an order.

What people talk about most

Delivery service

Clients share positive opinions on delivery service, frequently highlighting punctual arrivals and helpful... See more

Service

People report positive experiences with service, highlighting quick and efficient assistance. Customers... See more

Staff

Consumers find staff to be exceptionally helpful and knowledgeable across both in-store and delivery... See more

Product

Users describe positive interactions with product, highlighting top notch appliances and great prices.... See more

Price

Customers had positive experiences with price, consistently finding the costs to be competitive and the best... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Delivery on time. Driver did excellent job. Fitted washing machine. Very polite friendly person. In store l had personal service the lady was very helpful nothing to much for her. Any questions l ha... See more

Rated 5 out of 5 stars

They phoned us immediately to update us on a newer,same priced Bosch Drier after reviewing our order.We could book a date with ease.They replied immediately by E mail with all delivery information.Rob... See more

Rated 5 out of 5 stars

We had a home night mare ( broken washing machine in a time of huge need).. we had a small period of time to turn it round. There was a delivery hitch ( delay ) which would have effectively killed t... See more

Rated 5 out of 5 stars

Unbelievable service you just don't expect to get these days when buying kitchen appliances. We bought an induction hob to replace our smashed up old one. Delivered and installed perfectly all at a... See more


Company details

  1. Appliance Store

Information provided by various external sources

We offer Delivery within the UK and some of the best prices you will find on the internet. In addition, our customer service and staff knowledge are second to none and we have an extensive showroom for you to browse.


Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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4.8

All reviews

(2,305)

110 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Recommended

Great customer service both by email and in-person from the delivery guy. Would definitely use this company again.

November 7, 2025
Rated 5 out of 5 stars

Absolutely amazing customer service

Absolutely amazing customer service, from booking delivery, delivery and installation of my washing machine. I will definitely be using buywise for any future appliances, I couldn't be happier. Thank you buywise.

November 4, 2025
Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. Delivered on time, value for money and quality products. Friendly efficient staff in the office and doing deliveries and fitting. I would highly recommend Buywise.

November 4, 2025
Unprompted review
Rated 5 out of 5 stars

I had my new tumble dryer in just a…

I had my new tumble dryer in just a couple of days. I ordered on Sunday and received it on Tuesday.
I called the company to check on a few things and spoke to a very helpful employee.
I was phoned by the delivery driver 15 minutes before they arrived within the 2 hour delivery slot I was given.
Very good service.

October 20, 2025
Rated 1 out of 5 stars

Horrid experience!!

I purchased a oven from this retailer and I'm starting to think i might need to contact my bank to get my money back, as it has been around 2 weeks since I cancelled the order.

To explain I had purchased an oven after checking the website was not a scam. They also have a sister company (Corbetts) who sell identical products.

After placing my order and getting confirmation of the delivery, one man two man whatever it was, I get a call from this retailer stating it's the last product (ex display) and if I would be willing to accept a damaged product.

Not even a partial refund, not that I would have accepted it but, just a call stating the product is damaged and if I still wish to proceed with the order.

One of the most abnormal experiences I've had with a retailer. I stated I wanted the order cancelled and I still haven't received a refund. On two occasions I was told the owner would contact me.

There was no mention on their website that the product was damaged, and they only changed the description after I had placed the order.

What a waste of time...avoid!!

September 28, 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant price and service

When our old dishwasher finally gave up, we ordered a replacement from Buywise and we're so glad we did. Their prices were very competitive, and the entire experience was smooth from start to finish. The new dishwasher was installed this morning, right at the beginning of the delivery window, which was a pleasant surprise.

The fitter was friendly, professional, and thorough.He made sure everything was working perfectly before he left. Communication throughout was clear and timely, and the level of service exceeded our expectations.

We’re genuinely impressed and wouldn’t hesitate to recommend Buywise to friends and family. A seamless experience all around!

October 3, 2025
Rated 5 out of 5 stars

Cheapest price

Cheapest price and also I could choose a delivery date before paying for the appliance. Everything went smoothly.

September 8, 2025
Rated 5 out of 5 stars

Fast speed of response, great to see appliances on display

Fast speed of response
Plenty of appliances to see on display rather than in warehouse
Quick and thorough fitting service by highly experienced fitter
Marginally more expensive for the appliance itself than the online big names but the pluses above far outweigh the small appliance price difference.

September 11, 2025
Unprompted review
Rated 5 out of 5 stars

Great experience

Great experience, especially as they were the only company willing to bring a fridge freezer up four floors, as we have no lift in the building. They answer the phone quickly, clear and concise communication, all schedules were kept. The two delivery drivers were on time, professional and friendly. Highly recommend.

September 2, 2025
Rated 5 out of 5 stars

Ordered my Bosch dishwasher from corbetts

Ordered my Bosch dishwasher from Corbetts (which is part of the Buywise group) in Chipping Norton.
They didn’t have the model that I wanted in the showroom but Owen brought it up on screen and went through the details.
So decided to buy the price was very competitive and the icing on the cake was no delivery charge for one man delivery,saving me at least £20 on other stores
I was given a date and time slot for delivery and it came on time, delivery man very helpful
Very good service and will certainly use again.

September 3, 2025
Rated 5 out of 5 stars

Purchased Indesit condenser dryer

Purchased Indesit condenser dryer.
Great price beat any of the usual online suppliers for price saved myself £60 and without the need for a added delivery charge as Buywise was free.
Delivery was slightly delayed but with great communication and delivery on day was with a smile
Would highly recommend thank you

September 1, 2025

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