I recently sold my vehicle throu Carlow and was purchased by BVG in Manchester, I was promptly contacted by Kassh the inspector and found him to be prompt , genuine and courteous , I would highly rec... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
Picked up driver from station, checked out my car including a test drive back to my house, a quick chat about the condition and we agreed a price and paid into my bank straight away. Excellent service... See more
Company replied
I sold my car to BVG Automotive and the whole experience was smooth and straightforward. Kassh came to collect my car and was really helpful, took the time to explain the process clearly, and made su... See more
Company replied
Sold my vehicle to BVG this morning. Jay came to collect. Very professional, friendly, thoroughly inspected the car raised no issues. Payment was made immediately would definitely use these guys again... See more
Company replied
Company details
Written by the company
BVG Automotive specialises in the sale of premium used vehicles. Our stock-list comprises of hatchbacks, saloons, MPV's, SUV's and small vans. Operating from our fantastic indoor showroom based in Oldham, North Manchester, we offer a customer focused, no pressure, completely hassle-free car buying experience. With over 25 years in the Automotive industry we understand the importance of providing an exceptional level of customer service matched with competitively priced cars.
Contact info
United Kingdom
- www.bvgautomotive.co.uk
4.5
Excellent
185 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 64% of negative reviews
Typically replies within 1 month
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Tony came to expect my car
Tony came to expect my car. Good service and paid right on the spot.
February 18, 2026
Unprompted review
Reply from BVG Automotive
Hi Mr. Dorey, thank you for choosing BVG. We know how important "on the spot" payment is for our customers, so we’re glad we could get that sorted for you quickly.
Tony came to inspect my car from after…
Tony came to inspect my car from after sales team and inspected my car and happy with the service
February 17, 2026
Unprompted review
Reply from BVG Automotive
Thanks for the feedback, Rusty! We’re glad you were happy with the inspection service provided by Tony.
Sold my car through carwow and car was…
Sold my car through carwow and car was collected by Hemn, he was lovely, very professional and I was really happy with my experience
February 14, 2026
Unprompted review
Reply from BVG Automotive
Hi Emily, thank you for selling your car to us through Carwow! Hemn is a fantastic member of our team, and we’re so pleased he made the collection process professional and pleasant for you.
Tony came through to inspect my car…
Tony came through to inspect my car from the after sales team, great communication, very professional and polite.
February 14, 2026
Unprompted review
Reply from BVG Automotive
Hi Rob, thank you for the 5-star review. Professionalism and politeness are what we aim for, and we’re glad Tony delivered exactly that during the inspection.
Sold my car to bvg automotive
Sold my car to bvg automotive. Was a great experience kassh got good knowledge about the car explained me well aftersales team was great and quick no hassle whatsoever highly recommend bvg
February 14, 2026
Unprompted review
Reply from BVG Automotive
Hi Bendix, thank you for the high recommendation! It’s great to hear that Kassh’s knowledge and our aftersales team made this a hassle-free experience for you.
BVG Automotive vehicle purchase
The sales process was easy and professional. After sales experience has been brilliant. Ali delived the vehicle on time and profesionally. Would highly recommend this company and service.
February 14, 2026
Unprompted review
Reply from BVG Automotive
Hi Carlo, we really appreciate your recommendation. It’s wonderful to hear that Ali delivered your vehicle on time and that you enjoyed both the sales and aftersales process. Happy driving!
Everything was fine… the process was…
Everything was fine… the process was easy and quick… thanks to Ali from after sales…
February 9, 2026
Unprompted review
I recently sold my vehicle throu Carlow…
I recently sold my vehicle throu Carlow and was purchased by BVG in Manchester, I was promptly contacted by Kassh the inspector and found him to be prompt , genuine and courteous , I would highly recommend the BVG team if your looking to sell a car.
Highly recommended. Apleasure to deal with.
February 7, 2026
Unprompted review
Reply from BVG Automotive
Hi Josh, thank you for the recommendation! We’re glad to hear your experience with Kassh was so positive. We pride ourselves on being prompt and genuine, and it’s great to know Kassh made the process smooth for you. Enjoy the peace of mind of a successful sale
I had a brilliant experience with EVG…
I had a brilliant experience with EVG from start to finish when purchasing my vehicle. The whole process was smooth, transparent, and completely hassle-free, which is exactly what you want when making such a big purchase.
The team were professional, knowledgeable, and genuinely helpful — no pressure, no pushy sales tactics, just honest advice and excellent service. Communication was clear throughout, and everything was handled efficiently and on time.
The vehicle itself was exactly as described and immaculately presented. It’s refreshing to deal with a company that clearly takes pride in both their cars and their customer service.
I wouldn’t hesitate to recommend EVG to anyone looking to buy a vehicle and would happily use them again in the future. Top-class service all round.
February 7, 2026
Unprompted review
Reply from BVG Automotive
Hi Samuel, thank you for such a detailed and kind review! We’re thrilled to hear that you found the process smooth and transparent. Providing a pressure-free environment is exactly what we aim for. We'll be sure to share your feedback with the whole team. Happy driving
Tony was wonderful guy checked my happy…
Tony was wonderful guy checked my happy with serice
February 7, 2026
Unprompted review
Reply from BVG Automotive
Thanks for the review, Robert! We’re so glad Tony provided great service and made sure you were happy with everything. We appreciate your support
Car Sale
Tony came to inspect my car, happy with the service and price received. Would highly recommend
February 7, 2026
Unprompted review
Reply from BVG Automotive
Hi Tina, thank you for recommending us! It’s great to hear that Tony provided a professional inspection and that you were happy with the price received. We appreciate your business!
Ali was very helpful and very and…
Ali was very helpful and very and delivered the car on time! Super friendly all round great experience :)
February 6, 2026
Unprompted review
Reply from BVG Automotive
Hi Courteney, thank you so much! We’re delighted to hear that Ali was helpful and got your car delivered right on time. We love hearing that our team’s friendly attitude made it a great experience for you. Enjoy your new car
Tony was great to deal with
Tony was great to deal with, sensible, a fair price. No complaints 👍
February 2, 2026
Unprompted review
Reply from BVG Automotive
Thanks for the feedback, Ryan! We're glad Tony could offer a fair, sensible price and a hassle-free experience. We appreciate the 'thumbs up'
Ali arrived punctually
Ali arrived punctually . Kept me informed
Everything was straight forward Would recommend
February 2, 2026
Unprompted review
Reply from BVG Automotive
Hi Anne, thank you for the recommendation. Punctuality and clear communication are top priorities for us, so we’re glad Ali kept you informed throughout the process. Thanks for choosing us!
Tony came to inspect my car
Tony came to inspect my car. He was on time and good communication. Would recommend the service.
January 31, 2026
Unprompted review
Reply from BVG Automotive
Hi Calum, we appreciate the review. It’s great to hear that Tony was on time and kept the lines of communication open. Thank you for using our service!
Professional and friendly
Tony was very professional and friendly, and everything went smoothly. Highly recommended.
January 28, 2026
Unprompted review
Reply from BVG Automotive
Hi Sonia, thank you for the kind words! We’re happy to hear Tony made the process smooth and friendly for you. We really appreciate the high recommendation!
Tony collected the car promptly
Tony collected the car promptly, no issues and transferred find immediately. Tony is a honest and professional guy would be great to do business with him again. Thank you
January 27, 2026
Unprompted review
Reply from BVG Automotive
Hi Manpreet, thank you for such a great review! We’re glad Tony was able to get the car collected promptly and the funds transferred immediately. We look forward to doing business with you again in the future
Stay well clear of this company
Stay well clear of this company. Really nice until something goes wrong and don’t want to pay for a genuine repair.
Bought a vehicle in August and had a fault come on auto gearbox that left me stranded pulling out on a roundabout. I had the fault codes read before i Had to take it back to them under warranty because I couldn’t find a garage that would do the work under there warranty package. After receiving the car back they told me it had a gearbox software update and should be ok. Jump to December and the exact same issue and exact same fault code but there now saying it’s wear and tear and get an independent company to check it. Why should I have to pay for something that was there under warranty period.
Cars been sat now for 3 week as dangerous to drive
Hi Alex
In response to below I think you have been misinformed as it hasn’t been 7 month it was 6 month dated 24/1/26 which was reported 3 week before this date so why should I pay for an independent report. The exact same fault code as previous but obviously your taking it to a garage that hasn’t got experience in this complex gearbox and still not received invoices for work that was meant to have been carried out.
January 25, 2026
Unprompted review
Reply from BVG Automotive
Dear Shaun,
We feel it’s important to clarify the facts here so both you, and anyone else reading this review, fully understands the situation.
When you first reported an intermittent gearbox issue, we brought the vehicle back to us, arranged diagnostics, and carried out extensive testing, including long motorway journeys. At that time, there was no permanent fault present, no active warning lights, and the vehicle drove correctly. A stored fault code was cleared and the vehicle was returned to you in good faith.
Several months later, after further use of the vehicle and outside the warranty period, a further issue was raised. At this stage, a basic diagnostic readout was provided. For clarity, a diagnostic readout simply displays fault codes, it is not an inspection report, does not identify root cause, and cannot confirm whether an issue is related, coincidental, or entirely different, nor whether it existed at the point of sale.
This is why we requested an independent engineer’s inspection report from a recognised inspection body such as DEKRA, IVIS, ACE (Automotive Consulting Engineers), or SCOTIA. These organisations physically inspect the vehicle and produce a professional, independent report that assesses the fault in detail and confirms whether it was present or developing at the point of sale. Their reports are routinely relied upon by finance companies, insurers, and courts.
To date, no such independent inspection report has been provided. Without this evidence, the issue must be treated as wear and tear, and we cannot accept liability for repairs that arise months later.
To suggest that we “don’t want to pay for a genuine repair” is therefore incorrect. We have acted reasonably, transparently, and in line with industry standards at every stage. We cannot accept responsibility for issues that arise months later without independent evidence, as this would be unfair and unsustainable for any dealer.
We stand by our actions and our record. The vast majority of our customers recognise the level of care and professionalism we provide, which is reflected in our 2000+ 5 Star reviews.
Kind regards,
Alex (Customer Service Manager)
BVG Automotive
Sold my car to BVG today and Tony…
Sold my car to BVG today and Tony collected. Very professional, instant payment. Would be happy to use again. Thank you.
January 23, 2026
Unprompted review
Reply from BVG Automotive
Hi Alix, thank you for the feedback! We’re glad Tony made the process professional and that the instant payment gave you peace of mind. We look forward to working with you again in the future
kassh
kassh
pleasure dealing with Kassh, he was on time polite, and offered guidance going forward. he made the selling of my late husbands car easy for me. thank you
January 22, 2026
Unprompted review
Reply from BVG Automotive
Dear Cindy, thank you so much for sharing your experience. We are incredibly touched to hear that Kassh was able to provide the guidance and kindness needed to make a difficult situation a little easier for you. We’ll be sure to pass your thanks along to him
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