BW Trophies Reviews 

251
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 64 reviews, reviewers overwhelmingly had a great experience with this company, consistently highlighting the outstanding level of care provided. Customers frequently praise the exceptionally fast delivery times, noting that urgent requests are handled with impressive efficiency and care. People also highlight the friendly staff members who make communication smooth, welcoming, and entirely effortless for every client. Consumers note that the trophies and medals are of fantastic quality, looking wonderful and arriving precisely as described online. Reviewers appreciate the straightforward online ordering process alongside the wide and varied selection available for all types of events. Many long-term clients confirm they will happily continue using these reliable and professional services for future award ceremonies.

What people talk about most

Service

Consumers find service to be exceptionally positive, quick, and reliable. Reviewers consistently praise the... See more

Product

Customers consistently note positive experiences with product, highlighting the excellent quality and prompt... See more

Order

Reviewers highlight positive aspects of order, consistently praising the exceptionally quick service and fast... See more

Delivery service

Clients share satisfaction and positive opinions on delivery service. Consumers consistently highlight... See more

Quality

Users describe satisfaction with quality, praising the excellent trophies, medals, and well-made items.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Unbelievably quick service as always. Turn around less than 24 hours. Always phone if unclear before production. Brilliant to work with and wouldn’t go anywhere else. Good website, but also a personal... See more

Rated 5 out of 5 stars

Been using BW Trophies for some years now. Professional quick and easy service to use. Staff very helpful. Quick turnaround even when you request additional information to be added after placing the o... See more

Rated 5 out of 5 stars

I should have known BW Trophies earlier as I did not know that they are the BEST among all the other trophy companies un the whole UNITED KINGDOM!!! What makes them the best? It's their customer servi... See more

Rated 5 out of 5 stars

Just excellent customer service! I get some medals from BW Trophies about once every 5 years, and I'm always glad to see that they're still there. The experience is always top notch, with great comm... See more


Company details

  1. Trophy Shop

Written by the company

Trophies medals & awards from the UK Trophy Shop BW Trophies One of the UK's leading suppliers of trophies, awards and medals for all occasions. Great quality awards at great prices! FAST TURNAROUND


Contact info

4.9

Excellent

TrustScore 5 out of 5

251 reviews

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4.9

All reviews

(251)

61 reviews in the last 12 months

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Rated 5 out of 5 stars

First class service

First class service - always. I run dozens of golf tournaments every year and there is no way I could be as effortlessly efficient without this company. Outstanding !

July 29, 2026
Rated 5 out of 5 stars

The Company is very quick

The Company is very quick, and professional! Rectify any issues quickly. Excellent feels very personal, treats you as if your event has importance. service excellent, order quick and delivery on time.

June 25, 2026
Rated 5 out of 5 stars

Exceptional Service for Over 10 Years

I've been using BW Trophies for well over 10 years, and throughout that time they have been nothing short of outstanding. In a world where good customer service can be hard to find, BW Trophies have remained consistently reliable, professional, and friendly year after year.

The quality of their trophies and medals is always excellent, and their deliveries are consistently prompt and on time. As someone who runs sports camps and birthday parties, it's important that I can rely on my suppliers, and BW Trophies have never let me down. The children and families absolutely love the medals and trophies we provide, and they always add that special finishing touch to our events.

What really makes BW Trophies stand out is their incredible team. Shelley, Steve, and the rest of the staff are always welcoming, helpful, and attentive. Whether I'm placing an order in person, online, over the phone, or by email, they are always happy to help with any questions or queries. On the rare occasions I've been unsure about something, they've gone above and beyond to make sure everything is sorted quickly and efficiently.

Their customer service is second to none, and the little extras and freebies they've occasionally included over the years have been a lovely gesture and very much appreciated.

After more than a decade of fantastic service, I genuinely wouldn't consider going anywhere else. BW Trophies have played a small but important part in the success of my business, and I can't recommend them highly enough. Thank you to Shelley, Steve, and the whole team for your continued support over the years.

October 11, 2025
Rated 5 out of 5 stars

Unbelievably quick service as always

Unbelievably quick service as always. Turn around less than 24 hours. Always phone if unclear before production. Brilliant to work with and wouldn’t go anywhere else. Good website, but also a personal touch if needed. Always answer the phone and so easy to communicate with.

June 9, 2026
Rated 5 out of 5 stars

Just excellent customer service!

Just excellent customer service!
I get some medals from BW Trophies about once every 5 years, and I'm always glad to see that they're still there.
The experience is always top notch, with great communication (via email or phone), flexibility, and incredibly fast turnarounds. At very reasonable prices too.

June 1, 2026
Rated 5 out of 5 stars

Very happy with the badminton medals ordered

This is the second lot of badminton medals I have ordered from BW Trophies - for a local badminton league presentation evening and for an inter-league town badminton competition - and it certainly won't be the last.
I found ordering and providing the site with the relevant logo extremely easy; the service could not have been quicker; and, for the price paid, I am very happy with the quality of the medals.

April 29, 2026
Rated 5 out of 5 stars

used them for years for my clubs annual…

used them for years for my clubs annual award event. Always had 1st class service. Had 1 item received broken and it was replaced within 2 days. they have an excellent choice of trophies so I can always choose exactly what I want. We won't be changing supplier. Staff always friendly when I ring them up. too.

April 15, 2026
Rated 5 out of 5 stars

You got to visit this shop

Went along thinking I would be told it would take a couple days to be ready and I had missed the deadline for when I needed the Plaque. Wow...I was treated like I had entered a shop in the West End, being offered a hot drink or water, as I was told the item I had chosen would only take about 10-15 mins to completed. I sat on the chair and true to word, they delivered, was I happy? Such an understatement if I said yes!. Over joyed, overwhelmed by the fast turnaround and the quality of its completion. Sorry, if this sounds like i'm writing a book but, fair do's, give credit where credit is due mate.
Well Done Guys, pat yourselves on the back, once again for such excellent service over the years. I love the improvements.
If anyone into giving Awards, Trophies, Plaques, you need to see their range...You''ll be spoilt for choice. Trust me!

Monica

April 22, 2026
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