Unbelievably quick service as always. Turn around less than 24 hours. Always phone if unclear before production. Brilliant to work with and wouldn’t go anywhere else. Good website, but also a personal... See more
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Review summary
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Been using BW Trophies for some years now. Professional quick and easy service to use. Staff very helpful. Quick turnaround even when you request additional information to be added after placing the o... See more
I should have known BW Trophies earlier as I did not know that they are the BEST among all the other trophy companies un the whole UNITED KINGDOM!!! What makes them the best? It's their customer servi... See more
Just excellent customer service! I get some medals from BW Trophies about once every 5 years, and I'm always glad to see that they're still there. The experience is always top notch, with great comm... See more
Company details
Written by the company
Trophies medals & awards from the UK Trophy Shop BW Trophies One of the UK's leading suppliers of trophies, awards and medals for all occasions. Great quality awards at great prices! FAST TURNAROUND
Contact info
United Kingdom
- www.bw-trophies.com
4.9
Excellent
251 reviews
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Good service and quality product
delivered on time, good service and quality product
September 9, 2024
The medals looked amazing as always but…
The medals looked amazing as always but I had more than 5 ribbons rip which hasn’t happened before
September 5, 2024
Reply from BW Trophies
Hello Glenn. Thanks for your feedback, we're very sorry this happened and would be more than happy to replace these if you'd like to contact us directly. We hope this would not affect our longstanding relationship, as we greatly value your continued custom. Please accept our sincere apologies. Kind regards, Steve @ BW
Helpful support on the phone
Helpful support on the phone. Good quality medals with ribbon. Easy ordering and swift delivery. Thank you!
September 2, 2024
Excellent service
Excellent service. Gary was very helpful and reassuring when I had questions. My delivery came within 24hours of ordering and it was what I ordered. The company was recommended to me and I would definitely recommend it as well. Really pleased with the service and products.
August 29, 2024
Truly recommend
Truly recommend. The staff are very professional and they finished my order in 3 hours. The products are high quality and everything was just perfect. The grave was amazing.
We were very happy and lucky that we found BW Trophies. Looking forward to more collaboration.
August 2, 2024
Really quick service
Really quick service. Ordered item early afternoon, had confirmation it had been received and dealt with later in the day and that it was being despatched. items arrived the following day, great quality as always.
August 15, 2024
Speedy I would definitely order again!
Speedy service, very friendly over the phone. Really good price that I could buy one for every player that attended our netball camp.
The girls loved receiving their medals!
August 12, 2024
Reply from BW Trophies
Hi Nicola. Thank you so much for your kind words, you are most welcome. We're glad the girls liked their medals, and look forward to helping you with any medal or trophy needs in the future. Kind regards, Steve @ BW
Excellent service
Excellent service - twice in the last week I ordered medals and trophies for our archery club and both times the items were prepared (including engraving the salvers) and dispatched the next day.
August 1, 2024
The custom product came quicker than I…
The custom product came quicker than I expected, and the quality is awesome. I'm very happy with this transaction and will keep BW Trophies in mind for future needs (or wants).
July 8, 2024
Quick and efficient turnaround of…
Quick and efficient turnaround of order. Good quality products.
July 9, 2024
Excellent service...
Excellent service...
Alteration made with no problem
Next day delivery
Perfect product
Thoroughly recommend this company
July 8, 2024
Poor printing of club logo stickers (not centred)
The stickers (club badge) for the centres of the medals were very poorly printed and not centred. I contacted BW Trophies, they sent out new stickers correctly printed immediately. As it was a small batch of medals, I was happy to spend the time applying new stickers. Wouldn't have had to have contacted company if at the point of dispatch, the medals were checked for quality.
July 4, 2024
Super efficient service!
June 14, 2024
They go out of their way
They are always prepared to help with very little notice given. They were kind enough to engrave and have ready a glass plaque for us to pick up the same day - they had it ready within 2hrs of order!
June 7, 2024
Top service
Top service. Pro-actively provided a great service with help for bespoke badges, and extremely quick delivery of good quality products. Fully recommended!!!
June 4, 2024
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