EASY TO ORDER AND FAST DELIVERY, SHOULD AUTOMATICALLY SEND YOU THE INVOICE THOUGH, INSTEAD OF HAVING TO ASK FOR IT.
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PHONED TO PLACE ORDER AND DOUBLE CHECKED STOCK WHICH WAS VERIFIED. UPON ORDERING HEARD NOTHING FOR 5 DAYS, CONTACTED BXH WHO SAID ITEM WILL BE ANOTHER FEW WEEKS .
Can highly recommend BXH, have used them a few times previously and have always received goods quickly and at very competitive prices, they have a vast product range and high stock levels when other... See more
Company replied
Told my goods were on back order - eventually got a PayPal refund and no other communication. Now going to have to order off someone who can supply? Been waiting weeks now and no nearer to getting p... See more
Company details
Information provided by various external sources
Expert advice and source/supply of the precise control components you require, as well as fast delivery and extensive stock at our branches in Sheffield, Hull and Scunthorpe.
Contact info
Roman Ridge Road, S9 1GA, Sheffield, United Kingdom
- 0330 118 1244
- info@bxh.co.uk
- www.bxh.co.uk
2.9
Average
76 reviews
Asks customers to review
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Hasn’t replied to negative reviews
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A VERY QUICK AND HELPFUL SERVICE
A VERY QUICK AND HELPFUL SERVICE. THANK YOU.
July 25, 2020
Unprompted review
Reply from BXH
Thank you for taking the time to leave us a review. We're glad we could help.
Excellent super quick delivery
July 20, 2020
Unprompted review
Reply from BXH
Thanks for your positive review. We look forward to working with you again in the future.
Very slow delivery and the wrong item…
Very slow delivery and the wrong item received.
July 5, 2020
Unprompted review
Reply from BXH
We are sorry you aren't happy with our service. If the wrong part was sent out to you, please email us at info@bxh.co.uk so we can rectify the error.
Swift service at a competitive price…
Swift service at a competitive price plus the order was delivered within the expected time frame. Can't ask for more than that
June 2, 2020
Unprompted review
Brilliant service
May 31, 2020
Unprompted review
excellent service provided
April 23, 2020
Unprompted review
My first order with them and cannot…
My first order with them and cannot fault them.
Brilliant - will use again
April 17, 2020
Unprompted review
Reply from BXH
Thank you for such a positive review. We look forward to working with you again.
Excellent service
April 3, 2020
Unprompted review
Reply from BXH
Thank you for your review. We're glad we could help and look forward to working with you again.
great products and service
March 29, 2020
Unprompted review
Reply from BXH
Thanks for the positive review. We're glad you were happy with our service.
Parts identified and delivery sorted
Parts identified and delivery sorted. Many thanks.
March 27, 2020
Unprompted review
PURCHASE EXPERIENCE
FAST SERVICE,COMPETITIVE PRICE, PROMPT REPLY. STAFF WERE VERY PROFESSIONAL AND HELPFUL. THE SERVICE IS ALWAYS GREAT HERE.
March 19, 2020
Unprompted review
Reply from BXH
Thank you for your review. We're glad you're happy with our service and look forward to working with you again.
Placed an order waited 2 weeks…
Placed an order waited over a week nothing so I rang asking where it was they then told me they were waiting on one of my products to come in which they never notified me about they then gave me a date it would all be delivered and guess what nothing came still waiting and had no update or contact what so ever.
In response to the reply...I did not write my review on the day it was due for delivery. The person told me on the phone that Saturday delivery was promised- it did not arrive so I then wrote my review. I had more contact and communication with trust pilot about this product than the company itself. I feel I spent a lot of money and I feel more could have been done. The product has finally arrived. I would change to 2 stars.
February 8, 2020
Unprompted review
Reply from BXH
We are sorry to hear that our service is not up to the standards you expect. It would appear we dropped the ball by not informing you of a delay in lead time, like we normally do and have done for other customers, so please accept our apologies for this mistake.
However, we do feel your review is a bit unfair. When you called us last week, we checked your order progress and saw it was due to be delivered to us the following day (the day you left your review). We informed you of that fact and said we would dispatch it to you as soon as we received it. We stuck to our word, and the parcel is out for delivery today. We will keep an eye on the parcel's progress today, but please do get in touch if there is a problem with the delivery.
Still haven’t received my order from 14th January
I ordered a delivery on the 14th of January and was promised delivery on the 24th as of now I still haven’t received it. It is now to late to use it as the job it was intended for is now complete.
January 28, 2020
Unprompted review
Reply from BXH
We are very sorry we haven't met your expectations on this occasion.
Unfortunately, when a product is not in stock, we are not in control of delivery times, and on this occasion, the supplier has pushed the delivery date back again. We should have made this clearer when we asked if delivery around 24th January would be acceptable.
As you no longer need the item, we will cancel your order and issue a refund.
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