Byflou.com Reviews 

I placed my order on October 18th and still haven’t received it. The shipping date has been postponed 3 times. I ordered in October to make sure I would get it before Christmas but that’s not happening now I can see… no customer service. I ordered simple things they produce in Denmark and carry in most stores - so i don’t understand how it can be that hard for them to deliver. Ordernr 601707

Great experience, swift delivery. 5*

The best customer service!

Third time ordering from Byflou and again very happy. Great products at great prices and delivered quickly. Will definitely buy from again.

Really great experience overall, tusind tak!

Stay away from this organisation at all costs. They’re either incompetent workers or great scammers:

Ordered an item nov 22, did not get a confirmation email, their tracking link says the same detail since nov 22. I filed a complaint with them, got a confirmation of the submission on Nov29, December 5th and not even an acknowledgement. Called them - no answer.

2 weeks now, still not even an update, nothing changed in the order status. The order is for a pregnancy pillow, a pregnant lady has huge issues sleeping already, they don’t give a damn, can’t process an order.

Great showmanship of how local business loses trust from people and evil corporations win, since some business owners have arms that grow from their rear ends.

Save yourself the headache - buy from anywhere else if you ever want to see what you bought.

At first I was nervous about ordering from an online site in Denmark . But I had no need to be . The boots I ordered were dispatched extremely quickly. I received them in the U.K. within 5 days . Fantastic service , I am really pleased !

I placed an order in the beginning of September for two children’s pillows. I received one and then I got an email that the other was no longer in stock and was therefore delayed. I received two more updates stating the pillow was delayed. The last one promising I would receive the pillow by the 20th of this month. It’s the 30th of November now and I have sent an email about a week and a half ago asking for the order to be cancelled and the for them to proces a refund. Radio silence ever since.

I’ve been incredibly patient and polite from the beginning. But I really want my money back now.

I received my order more than a month and a half after purchasing it—unacceptable in 2025. Customer Care replies very slowly, and contacting them feels like navigating a maze. Products shouldn’t be sold online if they’re not actually in stock.
The item eventually arrived and is good, but waiting over 50 days for something you’ve already paid for is unreasonable.

I only received empty phrases and no concrete information about the delivery date of the goods. They have caused me problems and complications with the opening of my business. Byflou are unable to deliver the goods even after more than a 2 months, although it was supposed to be shipped within a few days. I consider Byflou an absolutely irresponsible and incompetent supplier. Why should anyone use their services when there are many higher-quality suppliers who meet deadlines or at least don’t delay by a whole month?

My wife ordered Gejst reech step ladder on 7.11.2025. Not even that it arrived broken, but in box was filled complaint form from another customer who sent it back because it was broken. We filled up another complaint form when we got it(14.11.2025) but no answer. I calling to their customer service every day but no answer either only the annoying music.

I ordered a rug for my baby’s room trying to set him a cosy place to play instead of our cold ceramic tiles. Shipping was supposed to be 9 to 14 days. I received an email two weeks later saying it’s gonna take longer with no other estimated shipping window. Waited a week & sent an email to ask what’s going on. Waited a week again and no news.. I mean.. is this a scam or do people receive their orders at some point ?

I ordered something in August and they kept sending delay notes, getting to the point it was then going to arrive in January. I cancelled it and am still waiting on a refund. They have not advised when I will get it. They are not great at getting back to you and am not that sure how much they really care about your order

Great product quickly delivery kind communication recommended

I placed an order in September for an item that was advertised as having a delivery time of 8–13 days at the moment of purchase. That meant I should have received it by the end of September or early October. However, weeks passed and I still hadn’t received any shipping confirmation or updates, so I emailed them. I waited several days for a response and had to send multiple follow-up emails, absolutely ridiculous.
Eventually, they told me the they didn't have this item and they were waiting for a restock, which was supposed to arrive on November 7th. After November 7th, I contacted them again asking where my order was, because I still had no shipping confirmation. After several more emails and more waiting, they finally told me the delivery would actually be in December because they still didn’t have the product.
This store doesn’t bother to inform customers about delays or issues with their orders, you have to chase them for every piece of information. I asked several times what compensation I would receive for such a massive delay, and they NEVER answered that question.
I eventually cancelled my order because the whole situation was a joke. Horrible store and horrible customer service. Avoid these liars at all costs. And now I see that they’re lying again on their website, showing this product as available with an 8–13 day delivery time

The store has a beautiful, clear website. I easily found the product I needed. The goods are really varied and attractive. Communication with the store was very nice and fast. They informed about every change and I could always track the movement of the package. Amazing.

Bad customer service!

Ordered something in the beginning of september got one update that they expect ro send my order 3rd of oktober.

Nothing yet! - middle od november!

The "selfcheck" update is still saying. Waiting for the order from the dispatcher. We think we will send 2nd of oktober. - well guess what that was six weeks ago!

Emails are not answeard for a week now.

Thats no fun! I really can not recommend the shop right now.

AVOID! Possible scam or bankrupt company. Do not order here.

No notice of order confirmation, no shipment, and no communication to e-mail. Online contact form seems broken.

item arrived as described and in good time.