CafePress Reviews 202,736

TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 4,294 reviews, reviewers had a great experience with this company. Customers frequently praise the product quality, noting that items often exceed expectations and look exactly as envisioned. The ordering process is consistently described as quick and easy, with many appreciating the efficient delivery service, which often arrives earlier than anticipated. Reviewers also highlight the great prices and the wide selection of products available, making it easy to find desired items. However, some people were dissatisfied with the quality of certain products, such as hats and towels, finding them not as expected or flimsy. Others mentioned issues with shipping costs being higher than anticipated or problems with printing, including misprints, smudges, or decals that were not dishwasher safe. There were also occasional concerns about items being smaller than expected or design inconsistencies like crooked graphics or unexpected borders on apparel.

What people talk about most

Product

Reviewers mention positive feedback about product quality and customization, with many expressing... See more

Quality

Customers had positive experiences with quality, with many reviewers expressing satisfaction with the... See more

Order

Reviewers highlight positive aspects of order, with many customers finding the ordering process quick, easy,... See more

Delivery service

Users describe positive interactions with delivery service, frequently highlighting fast shipping and quick... See more

Price

Clients share positive opinions on price, with many reviewers finding the pricing fair, great, and even... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Ordering and delivery time was good. Though we thought most of the print quality was good the small font is barely readable. There was plenty of room on the t-shirts to make the image bigger but Tim s... See more

Rated 4 out of 5 stars

I had to contact Customer Service shortly after I placed the order, to add on something else, and they were incredibly quick and kind! Shipping was super fast and the product looks like the photo. The... See more

Rated 4 out of 5 stars

The custom metal tumblers are great quality. The imagine came out really good. They were packaged extremely well. I was a bit disappointed with the higher shipping cost. It seemed the add I clicke... See more

Rated 5 out of 5 stars

I considered giving a 4 because the "tote bag" I was tempted into ordering during check out is not a "tote bag" at all but an open canvas-handbag. I should have not been so trusting and drilled down... See more


Company details

  1. Printed Clothing Store
  2. Clothing Store

About CafePress

Written by the company

CafePress.com
At CafePress, we believe the world is better when everyone feels free to express what makes them unique. That’s why we offer a diverse collection of premium custom merch designed to celebrate your identity, your passions and your sense of humor. Whether you’re showing what you love, making a statement or creating something just for fun, CafePress helps you share your world your way.

CafePress Business
Boost your brand with high-quality, custom-branded merch that leaves a lasting impression. From 1 to 10,000, CafePress Business makes customization easy with no minimums on most items, no setup fees, fast production, transparent pricing and volume discounts. Whether you’re outfitting a team, promoting an event or growing your presence, we deliver the merch that helps your brand stand out.

Written by the company


Contact info

4.2

Great

TrustScore 4 out of 5

203K reviews

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Rated 1 out of 5 stars

They made the wrong product and now I…

They made the wrong product and now I have to ship it back and wait for my product no discussion of making anything right or refunds now I won’t have it in time for my event!

June 23, 2026
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Reply from CafePress

We are sorry to hear about the recent trouble you've experienced and appreciate your review. Checking into your recent order, it does look like a replacement was requested with the adjustments to the colors - our team is currently working on this; however, we understand the time-sensitive nature of your order and would like to help review this as well as ensure a satisfactory resolution is provided. Please email us at businesscare@cafepress.com and we'll further assist. We hope to hear from you, soon.

Rated 2 out of 5 stars

The banner itself is beautiful, but edges are not folded as they should be

The banner itself is beautiful. However, since receiving it I keep seeing ads for this company and the banners have the sides folded for reinforcement for the grommets. Mine is not folded at the edges and the picture does not go edge to edge, so clearly mine should have been folded and wasn't. I used it for the first time yesterday, as soon as I hung it the grommets started to pull away from the vinyl and I didn't have tension on it. So if they want to make this right I'll be happy to change my review, but until then I wouldn't use them again.

June 19, 2026
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Reply from CafePress

Hello Nikki, thank you for taking the time to share your feedback. We're glad to hear that you were happy with the overall appearance of your banner, but we're very sorry to learn about the issues you experienced with the grommets and the banner's construction. Please reach out to our team at businesscare@cafepress.com, so we can determine the best resolution for you. Thank you again for bringing this to our attention.

Rated 3 out of 5 stars

Embroidered vs pressed

Ordering, transaction and delivery was great. The product was good, but I was under the assumption that it was going to be embroider not pressed. Don’t get me wrong it’s nice and I like it. I just wish it was embroider instead for the cost I’ve paid for.

June 23, 2026
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Reply from CafePress

Hello Patrick, thank you for taking the time to share your feedback. We're so glad to hear that you had a great ordering, transaction, and delivery experience, and that you like the finished product. We're sorry to hear that the customization method wasn't what you expected. Your feedback is valuable, and we'll be sure to pass it along to our team as we continue to improve our product descriptions and overall customer experience. Thank you again for your honest feedback and for choosing us. We truly appreciate your support!

Rated 1 out of 5 stars

I will never use you again

I will never use you again. My coolers are so shabby and cheap looking and feeling. My $4 ones from Target are much nicer. The picture looks far nicer than the flimsy coolers I received. I will be leaving a google review as well

June 23, 2026
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Reply from CafePress

Hello Stefany, thanks for your feedback. We're very sorry to hear that the item didn't meet your expectation. Your comments are appreciated and have been shared with our team, as we continually work to improve our products. Please feel free to contact us at businesscare@cafepress.com for any further comments or concerns - our team will be happy to assist. Thanks again!

Rated 5 out of 5 stars

Very pleased!

I ordered shirts for a new employee at our business. Shirts came out exactly as expected and delivered earlier than expected. I am very pleased and will definitely use CafePress in the future.

June 22, 2026
Rated 2 out of 5 stars

Logo not centered on product

Logo not centered on product. Product size much smaller than represented by photos.

June 22, 2026
CafePress logo

Reply from CafePress

Hello Dwight, thanks for your feedback. We're sorry to hear about the issues you've had with your order. We kindly ask to please contact us at businesscare@cafepress.com, along with a clear snapshots of what was received, and our team will be happy to look into this for you. Thanks for bringing this to our attention, and we look forward to hearing from you.

Rated 1 out of 5 stars

The item in question was very poorly…

The item in question was very poorly made, it looks really cheap. Won’t use it at all.

June 22, 2026
CafePress logo

Reply from CafePress

Hello, thanks for your feedback. We're very sorry to hear that the item didn't meet your expectation. Your comments are appreciated and have been shared with our team, as we continually work to improve our products. Feel free to contact us at support@cafepress.com for any further comments or concerns - our team will be happy to assist. Thanks again!

Rated 5 out of 5 stars

Ordered 2 mugs with photos on them

My order was delivered on time was well packaged and in excellent condition and exactly what I had ordered they were for a sentimental gift of 2 mugs which I ordered and the photos I had put on them look really good I was very pleased with them

June 23, 2026

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