Ordering and delivery time was good. Though we thought most of the print quality was good the small font is barely readable. There was plenty of room on the t-shirts to make the image bigger but Tim s... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I had to contact Customer Service shortly after I placed the order, to add on something else, and they were incredibly quick and kind! Shipping was super fast and the product looks like the photo. The... See more
The custom metal tumblers are great quality. The imagine came out really good. They were packaged extremely well. I was a bit disappointed with the higher shipping cost. It seemed the add I clicke... See more
I considered giving a 4 because the "tote bag" I was tempted into ordering during check out is not a "tote bag" at all but an open canvas-handbag. I should have not been so trusting and drilled down... See more
Company details
About CafePress
Written by the company
CafePress.com
At CafePress, we believe the world is better when everyone feels free to express what makes them unique. That’s why we offer a diverse collection of premium custom merch designed to celebrate your identity, your passions and your sense of humor. Whether you’re showing what you love, making a statement or creating something just for fun, CafePress helps you share your world your way.
CafePress Business
Boost your brand with high-quality, custom-branded merch that leaves a lasting impression. From 1 to 10,000, CafePress Business makes customization easy with no minimums on most items, no setup fees, fast production, transparent pricing and volume discounts. Whether you’re outfitting a team, promoting an event or growing your presence, we deliver the merch that helps your brand stand out.
At CafePress, we believe the world is better when everyone feels free to express what makes them unique. That’s why we offer a diverse collection of premium custom merch designed to celebrate your identity, your passions and your sense of humor. Whether you’re showing what you love, making a statement or creating something just for fun, CafePress helps you share your world your way.
CafePress Business
Boost your brand with high-quality, custom-branded merch that leaves a lasting impression. From 1 to 10,000, CafePress Business makes customization easy with no minimums on most items, no setup fees, fast production, transparent pricing and volume discounts. Whether you’re outfitting a team, promoting an event or growing your presence, we deliver the merch that helps your brand stand out.
Written by the company
Contact info
United States
- 1-844-988-0030
- social@cafepress.com
- www.cafepress.com
4.2
Great
203K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Made purchase
Made purchase, it was to light couldn't read the words, they replaced it straight away and it was perfect.
June 20, 2026
Very fast delivery
Very fast delivery. Fair price. Quality on hat and shirts are excellent.
June 20, 2026
The shirt I received was not quite…
The shirt I received was not quite right, I took picture and sent to them..they replaced it immediately and I did not have to return the flawed one... good quick customer service.
June 19, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
I’ve ordered a few things from Cafe…
I’ve ordered a few things from Cafe Press and have been quite happy. This last order however has been a real disappointment. The email was for a custom beach towel. I placed the order only find that Cafe Press used a seller on Amazon to make the item….a more pitiful towel couldn’t have possibly been delivered. I won’t even bother to attempt to wash the towel as I am convinced it’ll fall apart in the wash. I’m glad I only ordered one…..
June 20, 2026
Reply from CafePress
Hello Bill, we are truly sorry to hear that your recent custom beach towel order did not meet your expectations. We understand your disappointment with the quality and the fulfillment process. Your feedback is important to us, and we are looking into this matter to prevent similar issues in the future. Feel free to contact us at businesscare@cafepress.com for any further comments or concerns - our team will be happy to assist. Thanks again!
Fantastic Sign
This was the perfect size and it’s great quality! Everyone loves it! It really makes our store front look great
June 20, 2026
Product came out just like I visioned
Product came out just like I visioned. Quick return time on delivery, and price was fantastic.
June 20, 2026
Sent me embarrassingly poor quality…
Sent me embarrassingly poor quality product. I'm trying to return, as is guaranteed on their website. Waiting for days to hear back. Do not recommend. Will not be back.
June 20, 2026
Reply from CafePress
Hello Giana, thank you for your feedback. We're very sorry to hear that the item didn't meet your expectation. Your comment has been shared to our team, as we continue to improve. Feel free to contact us at support@cafepress.com for any further comments or concerns - our team will be happy to assist. Thanks again!
Outstanding!!
June 20, 2026
I came across CafePress on Facebook and…
I came across CafePress on Facebook and decided to use it because of how inexpensive it was. I liked how easy it was to order our banner for our business. I didn’t like the wait time but still pretty fast (I was just being impatient). I’m giving 3 starts though because the material isn’t really sturdy; my banner got kinda tangled up and when I was pulling it apart it almost tore the banner. The material is a little thin. I also didn’t like that when I was hanging it in my canopy using bungee cords it was pulling on the holes a lot and was pulling the gold/brass fasteners off of the banner. I mean I can’t be mad though it was only $20. Other than those two things it worked great.
June 19, 2026
Reply from CafePress
Hi Nicole, thank you for sharing your feedback and for giving us a try for your business banner. We’re glad to hear that you found the ordering process easy and that the overall experience worked well for you. We also appreciate your honest comments regarding the delivery time and the material quality. We’re sorry to hear that the banner material felt too thin and that you experienced issues with the durability of the edges and fasteners during setup. Your feedback is very helpful and will be shared with our product team as we continue working to improve both material strength and finishing details. We truly appreciate your feedback and are grateful you chose us for your project.
Responding with me quickly I…
Responding with me quickly I appreciated that also shipping was great.
Thank You
Ethel.
June 19, 2026
Ordering from CafePress was easy
Ordering from CafePress was easy! My order was filled and delivered just a few days later.
June 19, 2026
The turn around was very quick
The turn around was very quick. Great pricing and quality. Would definitely buy from this company again.
June 19, 2026
My banners look amazing 🤩
June 19, 2026
Maybe I should have looked at the…
Maybe I should have looked at the measurements but these are the tiniest lunchbox/cooler things I have ever seen. You can barely get a sandwich container in there man.
June 19, 2026
Reply from CafePress
We're very sorry to hear that you were disappointed with the size of the cooler bags and appreciate your review. We do our best to provide clarity on each and every item we offer - both through our preview images, as well as the measurements listed on each item page. That said, we understand not every item will arrive just as expected when purchasing online, and know that there's always improvements to make with each item. We're happy to check into this as well as ensure you are provided a resolution to your order - at your convenience, please email us at businesscare@cafepress.com and we'll gladly assist further. We look forward to hearing from you.
Perfection!
I had a last minute idea for a vacation favor and was looking for a great price on some travel cups. Found the cups, personalized, and a terrific turn around time.
They arrived early, and perfectly engraved, personalized & packages!
June 18, 2026
We received everything as ordered and…
We received everything as ordered and in good time. The shirts turned out great.
June 19, 2026
The image on the purple bags is a clear…
The image on the purple bags is a clear sharp image. Im not happy with them at all.
On the yellow bags, the image needed to be a little bigger.
June 19, 2026
Reply from CafePress
We're sorry to hear about your recent experience and appreciate your review. All items should print exactly as they are uploaded onto our designer - we provide a live preview image to help ensure each order is perfected before it is printed. That said, we understand this process is not yet 100% perfected, and this is something we'd like to investigate, as well as help resolve. At your convenience, please email us with some snapshots of the items you've received at businesscare@cafepress.com, and we'll be happy to assist as soon as we can. We hope to hear from you, soon.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.