I got the bronzing stick and the new Lip Cushion Glaze and i absolutely love them! The bronzer melts into your skin leaving a beautiful glow without looking orange. The lip cushion glaze (i got shad... See more
Company replied
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See what reviewers are saying
Following one influencer I found CAIA few years ago, since then I have my favorite products I can not live without, like DEVY DROPS, RED CARPET PRIME, BLUSH STICK... once they sent me wrong order, and... See more
Company replied
I really love your pruduct especially your bronzer i got the cape town shade but i also love the blush. I dont really love the setting spray tough i love how it looks it doesnt really hold my makeup i... See more
Company replied
I love this brand! I’ve ordered quite a few things from Caia and I’ve always been super happy with everything. The delivery has also been super fast. Especially if you’re into more natural, lightweigh... See more
Company replied
Company details
Written by the company
CAIA Cosmetics is a Swedish brand developing beauty essentials carefully created to redefine what glow means. From skincare and makeup to haircare and tools, CAIA always aspires to add genuinely great products into the realm of beauty.
Contact info
4.4
Excellent
5K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 99% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
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Love it!!!💗
November 23, 2025
Reply from CAIA Cosmetics
Hi Sinem,
Thank you for your review! We’re thrilled to hear that you’re happy with your order.
Wishing you a lovely day!
CAIA Cosmetics 💗
Reply from CAIA Cosmetics
Hi Karita,
Thank you for your feedback! We’re glad to hear that you found ordering easy and delivery quick.
Wishing you a wonderful day!
CAIA Cosmetics 💗
I dropped the dual sided brush on the…
I dropped the dual sided brush on the sink and the glue broke off inside it so it came apart. Cheap quality. Otherwise fine
November 28, 2025
Reply from CAIA Cosmetics
Hi Rena,
We're so sorry to hear that your brush broke — that’s definitely not the experience we want for you. Please contact us at info@caiacosmetics.com
with your order details and a photo of the issue, so we can help you further.
Have a nice day!
CAIA Cosmetics 💗
Very fast service
Very fast service, products are of good quality and well packaged.
November 23, 2025
Reply from CAIA Cosmetics
Hi Hege,
Thank you for your review! We’re so happy to hear that you’re pleased with the service and the quality of our products.
Wishing you a lovely day!
CAIA Cosmetics 💗
Very good products!
November 25, 2025
Reply from CAIA Cosmetics
Hi Terzi,
Thank you so much for your amazing review! We’re thrilled that you’re happy with your experience.
Wishing you a wonderful day!
CAIA Cosmetics 💗
Reply from CAIA Cosmetics
Hi Johanna,
Thank you for your review! We’re happy to hear that you enjoyed the products.
Wishing you a wonderful day!
CAIA Cosmetics 💗
Caia bronzing products
Used three different bronzing products, all of them lovely! The dewy serum "bronzing" foundation makes my skin so pretty. I use it as a bronzer 😄✨
November 24, 2025
Reply from CAIA Cosmetics
Hi Malin,
Thank you for your review! We’re so happy to hear that you enjoy the bronzing products and that the Dewy drops works so well for you.
Wishing you a wonderful day!
CAIA Cosmetics 💗
Reply from CAIA Cosmetics
Hi Rayana,
Thank you for your review! We’re happy to hear that you think the products are beautiful.
Wishing you a wonderful day!
CAIA Cosmetics 💗
Disgraceful company!
October 2, 2025
Reply from CAIA Cosmetics
Hi Rudy,
We’re sorry to hear about your experience and take your feedback seriously. Please contact us at info@caiacosmetics.com
so we can look into this and assist you further.
Wishing you a wonderful day!
CAIA Cosmetics 💗
Great products!
November 23, 2025
Reply from CAIA Cosmetics
Hi Tina,
Thank you for your review! We’re glad to hear that you’re happy with the products.
Wishing you a wonderful day!
CAIA Cosmetics 💗
Products are super good
Products are super good! Delivery was fast and parcel was delivered just to the correct pick-up spot. Products are SO GOOD, the hype is real. Excellent value for money.
November 23, 2025
Reply from CAIA Cosmetics
Hi Jasmine,
Thank you for your review! We’re thrilled to hear that you’re happy with the products, delivery, and value — and that the hype is real!
Wishing you a wonderful day!
CAIA Cosmetics 💗
Reply from CAIA Cosmetics
Hi Serafina,
Thank you for your review! We’re so happy to hear that these are your favorite products.
Wishing you a wonderful day!
CAIA Cosmetics 💗
Reply from CAIA Cosmetics
Hi Chanelle,
Thank you for your review! We’re glad to hear that you’re happy with the fast delivery and the beautiful product.
Wishing you a wonderful day!
CAIA Cosmetics 💗
Caia is the Best because the makeup are…
Caia is the Best because the makeup are so good kvality and they are also very beautiful and easy to use.Luxury to my skin!
November 21, 2025
Reply from CAIA Cosmetics
Hi Heli,
Thank you so much for your lovely review! We’re thrilled to hear that you enjoy the quality, beauty, and ease of our products — and that they feel luxurious on your skin.
Wishing you a wonderful day!
CAIA Cosmetics 💗
Not delivered
November 12, 2025
Reply from CAIA Cosmetics
Hi Elizaveta,
We’re sorry to hear that your order hasn’t been delivered. Please contact us at info@caiacosmetics.com
so we can help track your package and resolve the issue.
Wishing you a wonderful day!
CAIA Cosmetics 💗
Perfect products ❤️
November 11, 2025
Reply from CAIA Cosmetics
Hi Juste,
Thank you so much for your lovely review! We’re thrilled to hear that you love the products.
Wishing you a wonderful day!
CAIA Cosmetics 💗
It was not wat I expected airbrush…
It was not wat I expected airbrush effect but the foundation showed every wrinkle I have. Much better dewy drops that I love.
November 10, 2025
Reply from CAIA Cosmetics
Hi Kristin,
Thank you for sharing your feedback. We’re sorry to hear that the foundation didn’t give the effect you expected, but we’re happy to hear that you love the Dewy Drops! We hope you find more products from us that suit your preferences.
Wishing you a wonderful day!
CAIA Cosmetics 💗
My whole bronzer broke in pieces and I…
My whole bronzer broke in pieces and I had only had it for 1 month, when I mailed them about it they said they couldn’t do anything about it. This is nonsense and I wish nothing like this happens to anybody else. The product costed really much and I wouldn’t recommend Caia to anybody.
November 17, 2025
Unprompted review
Reply from CAIA Cosmetics
Hi Elvira,
Thank you for sharing your experience with us. We’re truly sorry to hear what happened with your bronzer — that’s understandably frustrating. While our customer service team followed our current guidelines when handling your case, we genuinely appreciate you taking the time to share this feedback with us. We will make sure to bring it forward internally as we continuously work to improve both our products and our routines.
Have a nice day!
CAIA Cosmetics 💗
Reply from CAIA Cosmetics
Hi Lidia,
Thank you so much for your lovely review! We’re thrilled to hear that you’re impressed and love the products.
Wishing you a wonderful day!
CAIA Cosmetics 💗
Reply from CAIA Cosmetics
Hi Natallia,
Thank you for your lovely review! We’re happy to hear that you like the cosmetics you ordered.
Wishing you a wonderful day!
CAIA Cosmetics 💗
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