Call me Reviews 36,650

TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

I used to be their customer, then I left — you know, “looking for something better.” And suddenly they called me, explained everything clearly, and offered conditions that were hard to refuse. Honestl... See more

Company replied

Rated 5 out of 5 stars

I used Lyka before and now using Lebara for my phone. Those are very affordable for phone. I am also using Telenor for my home wifi (unlimited data), which cost me 289kr every month. Now I choose Call... See more

Company replied

Rated 1 out of 5 stars

Call me used to be very good, but I have recently experienced a very bad customer service. I have order a phone subscription with moving my number, they accepted and canceled my current service provid... See more

Company replied

Rated 5 out of 5 stars

Im customer from very long time around 9 years and i never had any problems with connection or customer service. Every time when i call with questions or need for help workers are so kind to me and... See more

Company details

  1. Cell Phone Store
  2. Mobile Network Operator

About Call me

Written by the company

Har du spørgsmål eller brug for hjælp til dit abonnement eller mobiltelefon, så hold dig ikke tilbage med at kontakte os. Vi skal nok hjælpe dig, så hurtigt vi kan :-)

Du kan få hjælp på følgende måder:

1. Facebook
www.facebook.com/callme

2. Kundeservice www.callme.dk/kundeservice

3. Kontakt os
www.callme.dk/kontakt


Billigt. Nemt. Punktum.

Så enkelt kan det siges. Det er hvad CALL ME er, og hvad du kan forvente af os som kunde – et mobilselskab med nemme og enkle produkter til lavpris. Længere er den ikke.

Vi har abonnementer til ethvert behov, hvad enten det gælder mobiltelefoni eller mobilt bredbånd. Begge dele på Nordens bedste netværk (Telias netværk) og selvfølgelig med gratis oprettelse og ingen binding. Og har du brug for en ny telefon, tablet, høretelefoner, cover eller andre gadgets, har vi et stort, bredt udvalg. Som CALL ME kunde kan du desuden nyde godt af eksklusive rabatter og gode tilbud på fx rejser og koncerter i CLUB CALL ME.

For os er service højt prioriteret. Det er bl.a. derfor, at vi har nogle af Danmarks mest loyale kunder og derfor, at vi er kåret til vinder af Loyalty Award inden for mobilselskaber hele fire gange siden 2015, hvor vi bl.a. har vundet i kategorierne: Bedst oplevede netværk og Teleselskabet som flest vil anbefale til andre.

Det hele foregår på callme.dk, hvor du let kan administrere og tilpasse dine abonnementer på vores selvbetjening. Og hvis du har brug for hjælp, kan du altid kontakte os på mail, chat eller ved at ringe til os.

Så skift nemt til CALL ME – vi flytter dit nummer for dig.

Written by the company


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

37K reviews

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Rated 1 out of 5 stars

Wrongly charged again...

"Your 5G mobile broadband costs 169 DKK/month after the campaign period ended on 30.10.2025.
Unfortunately, we can no longer offer this price. This means that your 5G mobile broadband will cost 169 DKK/month until 31.12.2025." - message from Turgay Legal Assistant| Customer Care

Yesterday (01.12.2025) I got charged 198.35 DKK for my 5G mobile broadband, after warning them in advance that the number was wrong. No reply back then, no reply now after being wrongly charged.

This company is a joke. They should be a textbook case study on how NOT to treat customers.

December 1, 2025
Unprompted review
Call me logo

Reply from Call me

Hi Facundo,

Thank you for sharing your experience — and we’re sorry to hear what you’ve been through.

Please write to us at trustpilot@callme.dk with your customer details, and we’ll make sure your case is handled promptly.

Best regards
Nicolas, Call Me

Rated 1 out of 5 stars

Was lied to by the salesperson

Was lied to by the salesperson.
- No e-sim for smartwatches
- and no free calls from Denmark to other european countries.

Moved to their service a month and a half ago for these perks and today I found out that the sales person blatantly lied about them.

The employee on support said they can't do anything about it.

A waste of time in my case, I need to go to yet another provider. Be careful with the promises they make.

November 12, 2025
Unprompted review
Call me logo

Reply from Call me

Hi Peter,

Thank you for sharing your experience. We are very sorry to hear that the information provided during your purchase did not match the services you expected. We understand how frustrating it is to feel misled, and we sincerely apologize for the inconvenience this has caused.

We take feedback like yours seriously, as it helps us improve both our sales communication and customer support processes. To help us look into your case further, please contact us directly at Trustpilot@callme.dk.

Thank you for taking the time to share your experience.

Best regards
Nicolas, Call Me❤️

Rated 5 out of 5 stars

Super customer care

I had a perfect customer care experience. Very fast, reliable, kind, professional. Thank you!

October 28, 2025
Call me logo

Reply from Call me

Hi Gergo,

Thank you so much for your kind words! We’re thrilled to hear that you had a fast, reliable, and professional experience with our team. Your feedback truly makes our day!

Best regards
Nicolas, Call Me ❤️

Rated 1 out of 5 stars

Horrible...horrible horrible...JUST STAY AWAY

My Customer number is 613567411. Still waiting for a proper response in email or a phone call back....SIMPLY THE WORST EVER COMPANY...

Inspite of an earlier TRUSTPILOT review, there was JUST a response set, but the email id provided there, has a delivery failure...WHAT A JOKE!

Direct debits have been happening for 4 months now...

Lets see how much I need to wait, before initiating Legal action...

October 22, 2025
Unprompted review
Call me logo

Reply from Call me

Hi,

We’re very sorry to hear about your experience and truly regret any inconvenience this has caused. I’ve personally sent you an email so that we can look into your case in detail and resolve the matter as quickly as possible. We appreciate your patience and the opportunity to make things right.

Best regards
Liv ❤️

Rated 1 out of 5 stars

IPhone delivery Status.

i have ordered the Phone with them on 22nd of September and every time i ask them for delivery status, their worst Customer care comes and say. it will be delivered AS SOON AS POSSIBLE? i mean whole other companies in Denmark has iPhone got delivered. They don't even comment where my order is and when its going to be delivered ? its been 2 weeks i have been chatting with them and reply is same. WE DONT KNOW WHEN YOU WILL GET A PHONE????? its just a DAM phone not LAMBHORGHINI...... if you guys delay monthly payment, they start charging you monthly reminder fees on top of bill. does anyone ask why consumer cannot charge them with same way ? if they fail to deliver on commitment there should be a depreciation fees company has to pay us. Does anyone knows how to take it to Danish Consumer court? to show their real face and reputation ?

September 22, 2025
Unprompted review
Call me logo

Reply from Call me

Hi Saad,

Thank you for your review.

I completely understand your frustration regarding the waiting time and the lack of updates about the delivery of your iPhone – this is of course not the experience we want you to have with us.

There has been a high demand for certain iPhone models, which unfortunately may cause delays, but you should of course receive clear information about the status of your order.
So that we can look into the matter further, please send your details (order number, name, and contact information) to trustpilot@callme.dk.

Best regards
Xenia, Call Me❤️

Rated 5 out of 5 stars

Good company

Good company. I like the fact that they don't forget about their customers and come up with better offers for them every once in a while.

October 12, 2025

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