Thank you for renewing my car insurance. I had an email afterwards from you, and I looked at the policy document, but I was expecting to see the actual details of our car, our names and details, and... See more
Company replied
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Thank you for renewing my car insurance. I had an email afterwards from you, and I looked at the policy document, but I was expecting to see the actual details of our car, our names and details, and... See more
Company replied
Let me first explain that I am a laryngectomy (loss of the Larynx) and thus have some difficulty in speaking and maintaining a conversation. However the Consultant was very patient and helpful throug... See more
Company replied
Thank you; you sent a reminder in good time and when I had not responded quickly you sent a new one while there was still time. I rang to ask about any less expensive options; Duncan managed to reduc... See more
After a lot of trouble with the administration of this company ( my name is still spelled incorrectly on my emails) , I have found one of your staff members extremely helpful in solving an ongoing... See more
Company replied
It's quicker and easier to talk. Our friendly, experienced team is waiting to talk to you and help you find the best insurance at the best price which meets your needs. With over 30 insurance companies to choose from, we can find you the right one.
Barrett house, Savoy Close, SP10 2HZ, Andover, United Kingdom
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I think that you where very help full and helpped me understand the policy im really greatful for your help im glad i have taken a policy out with you

Reply from Call Wiser
My experience was pain free, such a pleasure doing business with such. A cheerful and efficient man. Thank you.

Reply from Call Wiser
Really cant fault the service your company provided. Excellent customer service, very helpful and a pleasure to deal with!
Will be recommending to friends and family.
Many thanks again,
Lisa Pickrell

Reply from Call Wiser

Reply from Call Wiser
It was a wise move to phone in and obtain the particular cover I needed, with excellent communication and service from Jordon. Many thanks for ensuring that everything went through smoothly - and at a very good price too.

Reply from Call Wiser
Very easy to talk to , and good service .

Reply from Call Wiser
What lovely team you have here I spoke to 2 gentleman called Enzo and Marcus Tyler who both went out of there way to help me and get my car insurance up and running I wasn't judged for my affordability I was treated with the upmost outstanding customer service I will be highly recommending this site I almost feel like I want another quote just for a phone call made me smile so much thank you guys : )

Reply from Call Wiser
got inflated quote so rang bewiser.. agent checked and got cheaper quote with my current provider very quick and with birthday voucher reduced even more long time to get through on phone but once speaking to agent sorted and renewed within 5 mins ..very happy with agent 's help

Reply from Call Wiser
Beware. Wanted a quote from direct line but rang this company by mistake. Feel that I was deceived into believing I was speaking to a direct line representative even being told I could have more discount due to my other direct line policies, I accepted a policy and within minutes documents arrived, On realising my mistake I felt I had been had over and tried to cancel, passed from pillow to post I was finally charged £ 45 admin to cancel for a policy that wasn't due to start for 14 days, be wiser and steer well clear

Reply from Call Wiser

Reply from Call Wiser
I punched in direct line insurance and here comes call wiser insurance. It was on Monday 21/08/16 after 8pm.
Firstly the agent sounded bored and was just watching time go by for his shift to ce to an end. I'd wanted to end the call so many times due to his unprofessional handling of the call. He wasn't helpful and not interested in me at all. U couldn't remember his name because it's not worth remembering.
After answering the questions he posed he came back with a quote for comprehensive in excess of £1400. Asked about third party fire and theft and he said it came up more expensive in the region of £2000. I had already done my research and the quote I had been given was under £700 taking all my details into consideration. I don't know if the agent thought he was speaking to an idiot but with his unethusiastic energy and lack of interest I wouldn't want someone like that working in my customer service department. Because of him I do not trust call wiser. Perhaps more training will do him well unless it's company-wide

Reply from Call Wiser
Alicia couldn't have been anymore helpful and pleasant. Made the whole experience of insuring my car so easy which after having Motability cars for the past 12 years was a very daunting prospect. Thank you for making it unstressful.
I am very happy with this excellent company. There is no waiting when telephoning and the sales team are clear, friendly and professional.
It took me less than 15 minutes to organise my renewal.
Very impressed by the whole experience.
The advisor gave me a great service. She was very patience and supportive.
Duncan wss very poilite, gave me all the information that I need to renew my car in.surance, explained ever thing. Excellent service, a true credit to your company.
I had to cancel my policy due to unforeseen circumstances, within 2 weeks of inception.
It has been a complete nightmare trying to sort it out, having to explain the scenario again and again to different call handlers. So far I have had a refund £292 short of what I paid. One piece of correspondence advised me that it could be up to 60 days, as they have to wait for someone else to refund them, really!!?
The F.C.A are investigating this as they believe 30 days is adequate. All I want is someone to OWN this ongoing problem, sort it out and refund my payment minus an admin charge which averages at £25. Surely that's not too mush to ask for?
Not happy . Reason is because i have changed vehicles and rang BeWiser to change insurance details to be told that i could not transfer my 5 months insurance which i have paid for in advance and have to start paying again.
To say i am unhappy about this is an understatement. I am someone with maximum no claums, i have never made a claim. I feel i have been treated very badly.
Would not hesitate to recommend Be Wiser and am glad I found them.
Thanks for you finding a much cheaper premium for my car insurance. Most welcome now I'm retired. All done via telephone call to you patient and friendly staff.
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