Calvin Klein Reviews 1,559

Quality of there boxer shorts are rubbish 4 new pairs with in few weeks holes in them,clearly cheap rubbish with ck name on if u nice pair that last don’t bye this rubbish

I have been saving up lifestyle vouchers from my employer who has kindly been rewarding me for my hard work. I have just gone to pay in the website and it only allows one voucher. So I now have wasted gift vouchers I can’t use because I certainly won’t be using your services again!!!! Appalling. No goodwill offers or help just sorry this is the policy.

Ordered last week on line with 24 hour postage but it took a week because the item didn’t come from a shop,Uk warehouse but the warehouse in Holland.
My advice is go to their shop if in stock don’t buy on line.

The Tags on the sports bras drive me nuts.. they are scratchy af.. i avoid even wanting to wear there stuff now.. and its all the same.. getting boring

Very uncomfortable boxes made almost entirely of plastic (polyester). I thought I was buying cotton but these are unwearable.

Service Team,
I am writing to report an issue with a puffer jacket I purchased from your Calvin Klein store approximately one month ago.

Today, I washed the jacket carefully according to the care instructions provided on the label. However, after washing, the jacket has lost its puff and the filling has become flat, leaving it in poor condition and no longer wearable. This is very disappointing, especially considering the jacket is only one month old and was purchased as a new, premium product.

I have taken proper care of the item and followed the recommended washing guidance, so I believe this may be a product fault or quality issue.

Easy to. Place an order. Quality goods .nice prices
Delivered quite quickly. Excellent.

Poor customer service. Purchased some items. Got an email a couple of days later that said the order hand been cancelled without any explanation whatsoever.
Definitely not purchasing from here again.

I ordered CKin2u perfume and it smells just like want I imagined it to be, I cant stop using it for everyday use,i only gave a 3 stars bc apparently the smell doesn’t lasts for so long, I used to reapply every now and then, and it is such a hassle, It should last longer bc the price is not reasonable for it.

I’m very disappointed with my recent experience ordering from Calvin Klein.

I ordered a black lounge jogger set, but instead received a completely different item (a black and red pyjama set). After raising this with customer service, it took several months to receive a meaningful response. During that time, I no longer had the original packaging, which they later insisted was required to investigate further.

Customer service eventually confirmed that the product images and description online were incorrect at the time of purchase and that all current stock matched the item I received. However, despite this, the only resolutions offered were:
• Return the item for a full refund (which was no longer possible due to the delay), or
• Keep the incorrect item for a 10% refund or promotional code.

There was no acknowledgement of the inconvenience caused, the delay in handling the case, or the fact that the error originated from their side.

The experience felt unnecessarily difficult and poorly handled for a brand of this reputation. I would expect clearer communication, faster resolution, and a fairer outcome when a product is not as described.

Unfortunately, this experience has put me off ordering again.

I bought a few items from Calvin Klein. I've been waiting for the delivery for a week. I reported the situation to customer service, but no one has responded. I'm still waiting for the delivery. I don't understand why such a global company has such a shoddy delivery network. I can't even see where the delivery is. Customer service is zero. Customer satisfaction is zero. Even deliveries for cheap products aren't this delayed.

Calvin Klein has a very poor delivery service in Germany. Twice they failed to deliver my item to the designated location and returned it to the sender, even though I have ordered and received a lot of items at that address.

I received defective, damaged goods. Customer service shifted the responsibility onto me, telling me to contact the courier and claiming it was their responsibility. After a week without any response from the courier, I filed an official complaint with the store and attached photos of the damaged shoes, etc. The store is pretending they never received it and is asking me to contact them via online chat. The customer service is very disappointing.

Not even 1 star, but this system demands at least 1 to open!

I ordered 3 ladies shorties and got 1 BoyShort!

If you had sent the right order would have given you five stars product is very good

Shameful. Awful. Rude. I genuinely can't believe this business is still running.

Bought a puffer. On the website colour stated was Beluga which in the pictures is a shade of brown. Received something that is in between grey and green. Nothing like the pictures. Ordered the jacket purely for the colour which turned out to be a disappointment. Tried contacting customer service which was a nightmare in itself. So bit the bullet and just kept the jacket to avoid anymore stress… will I order from this site again. I think not. Shame really…

If I could rate this company with less than a star, I would definitely do it.. This is the worst experience I’ve ever had with online shopping.. I feel completely scammed.. I have bought swimwear and underwear online, in the sizes I usually wear in Calvin, but when they arrived, they were clearly way smaller than what they usually are, compared to Calvin’s sizes, and moreover they don’t fit with their size chart.. Moreover, some of the underwear were sewn completely wrong and they were defective. Some of the packing also seemed suspicious, like it had been opened before.. I have tried to reach them in multiple ways, and multiple times, for almost a month now, but without a single answer.. soon my period of returning the items will expire, and I’m standing with products that I can’t use, due they are way too small and defective.. I feel completely scammed spending so much money on so low quality bad products and the world’s worst customer service… It’s completely scam! Do yourself a favor and never buy anything from here!

This company is a total nightmare. I have an order stuck on DHL for delivery for nearly 1 month, DHL says it doesn't have the address when Calvin Klein's own order emails show the correct address everywhere with 0 doubt. The customer service representative does exactly zero effort to solve the issue and tells me to contact DHL to change to the right address when in fact they already have it. DHL will only change delivery addresses with a subscription and this subscription, when trying to activate it, only works for US addresses (I'm in Portugal, Europe). This is by far the worst delivery nightmare and customer service I've ever seen. I even wonder if the whole thing is a straight scam.

The worse customer service ever, the products are very poor quality I have tried to contact customer service but it doesn't exist