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Cambridge Bridal Studio Reviews 82

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 35 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their attentiveness, kindness, and expertise, making the process of finding a dress enjoyable and stress-free. Many appreciate the personalized service, feeling at ease and supported throughout their appointments. The overall user experience is frequently described as wonderful, with people highlighting the welcoming atmosphere and the ability to find their dream dress. However, some customers were dissatisfied with the quality of the products, specifically mentioning that some dresses were made with cheap material and poor workmanship, and were not fit for purpose. A few people also felt that the sales approach was pushy and that the owner did not always listen to their preferences, leading to a less positive experience.

What people talk about most

Product

Customers had positive experiences with product, particularly praising the selection and quality of dresses.... See more

Staff

Users describe positive interactions with staff, often highlighting their kindness, support, and expertise.... See more

User experience

Consumers consistently report a highly positive user experience, often describing it as fun, supportive, and... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the personal, professional,... See more

Quality

People report ambiguous experiences with quality. Many customers praise the luxurious feel, perfect fit, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had such a lovely experience at Cambridge Bridal Studio. Lynne was welcoming, kind and so supportive when I tried on dresses. She picked out an amazing set based on our conversations, and I felt l... See more

Company replied

Rated 5 out of 5 stars

My daughter I visited Cambridge Bridal Studio and had a wonderful experience choosing my daughters wedding dress and her bridesmaids dresses. Lynne made us feel at ease and helped my daughter choose h... See more

Company replied

Rated 5 out of 5 stars

I was a bit overwhelmed when I saw how many there were to choose from, but Lynne offered really helpful, supportive advice in a stress free way with no pressure whatsoever until I found 'the one'. Sh... See more

Company replied

Rated 5 out of 5 stars

Lynnes knowledge and expertise is second to none. Warm and inviting, helpful and understanding. Location is easy to find, and a real treat to try on your dress, plenty of room to stare dreamingly i... See more

Company replied


Company details

  1. Bridal Shop
  2. Clothing Alteration Service
  3. Dressmaker
  4. Laundry Service
  5. Wedding Dress Rental Service
  6. Wedding Service

Written by the company

We are delighted to share with you our commitment to making your wedding day the most enchanting and memorable day of your life. Our aim is to ensure that every bride feels extraordinary on her special day. When you visit Cambridge Bridal Studio, you will be greeted by an unrivalled selection of breath taking wedding gowns that are sure to captivate your heart and imagination. Our collection features a wide range of styles, from timeless classics to contemporary elegance, all designed to cater to your unique tastes and preferences. We stock sizes 4 to 40 to suit all shapes and sizes. Over 25 years of experience from our team are dedicated to helping you find the perfect gown that reflects your personality and enhances your natural beauty. We warmly invite you to make an appointment and experience the magic of Cambridge Bridal Studio for yourself. Let us be an integral part of your journey to finding the wedding gown of your dreams. We look forward to welcoming you and helping you create beautiful memories that will last a lifetime. We pride ourselves on specialising in plus-size wedding dresses, offering gorgeous options that will make you feel confident and radiant on your special day. But we don't stop there – we also cater to the entire bridal party! You can find elegant bridesmaid dresses and adorable flower girl outfits, making sure everyone looks their best. Don't miss out on this fantastic opportunity to discover your individual "one-off" wedding dress. Book your appointment today and let us help you make your wedding dreams come true.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

82 reviews

5-star
4-star
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2-star
1-star

Replied to 100% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

A lovely experience

I had such a lovely experience at Cambridge Bridal Studio. Lynne was welcoming, kind and so supportive when I tried on dresses. She picked out an amazing set based on our conversations, and I felt like she was really attentive to what I liked or what made me feel comfortable/confident.

I managed to find a beautiful dress and Lynne brought out the perfect accessories to go with it! I was so pleased I was smiling all day after. Would highly recommend.

March 29, 2026
Unprompted review
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Reply from Cambridge Bridal Studio

Hello Yosra, it was an absolute privilege to help you find your perfect dress. You looked amazing. I am so excited to be part of your bridal journey. Thank you for your business.
Lynne
Cambridge Bridal Studio

Rated 5 out of 5 stars

Excellent service and beautiful wedding gowns

My new daughter-In-Law and I visited Lynne at the end of December ahead of her wedding in February.

From our arrival Lynne couldn't have done more to put Ruby at ease and helped her find the most beautiful, perfect dress that certainly stood out from the rest.

She arranged for the dress to be altered to fit perfectly and gave me a step by step guide so that I could fasten the lacing on the day.

Ruby and I will always be grateful to her for her help and support, not least an email on the day of the wedding sending her best wishes for their future.

Thank you Lynne

December 28, 2025
Unprompted review
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Reply from Cambridge Bridal Studio

Hello Heather, it was an absolute pleasure helping Ruby find her stunning wedding dress. She looked amazing.
Thank you for your business. Lynne Cambridge Bridal Studio

Rated 1 out of 5 stars

Interesting how there were negative…

Interesting how there were negative reviews about this bridal studio as far back as 2017, yet the owner only decided to respond years later on November 25. Even more interesting that multiple negative reviews from different years all magically received replies on the exact same date. That doesn’t come across as genuine customer care — it comes across as damage control. If these concerns were truly important, they would’ve been addressed when they were raised, not dusted off years later to clean up an online image. Feels reactive, performative, and frankly a bit suspicious.

February 1, 2026
Unprompted review
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Reply from Cambridge Bridal Studio

Hello Alice,
Thank you for your message. Cambridge Bridal Studio has not had an active Trust Pilot account for many years as it was too costly to implement as a business tool. Now I have Trust Pilot business account I can now reply to all of my previous customers. As a curtsy to the customers who have taken time to write a review, I have responded to everyone who have made a comment now. Thank you for your comments.
I hope you are enjoying married life and I wish you a long and happy marriage.
Lynne Cambridge Bridal Studio

Rated 5 out of 5 stars

From the very start Lynne was amazing

From the very start Lynne was amazing, she asked all the right questions to help me find my perfect dress. Would recommend Cambridge Bridal Studio to any bride to be.

November 8, 2025
Unprompted review
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Reply from Cambridge Bridal Studio

Hi Carina, thank you for your kind comments. You looked amazing in the dress you wore for your special day. Thank you for trusting me with your wedding dress purchase. Enjoy married life.
Lynne
Cambridge Bridal Studio

Rated 5 out of 5 stars

Plus Sized luxury

Lynne was lovely. Really nice and positive. The experience was a much much higher standard than I was expecting. The room and dresses were luxurious, the best quality I had tried by far. The best things was that they were mostly plus size and every dress fit perfectly! Definitely the place for plus sized brides to go to feel special and taken care of!

September 23, 2025
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Reply from Cambridge Bridal Studio

Hello Lucy,
It was such a pleasure helping you find "the one" you looked amazing in your "one of a kind" wedding dress.
Thank you for your business. I am so excited to be a small part of your big day.
Lynne
Cambridge Bridal Studio

Rated 5 out of 5 stars

Great experience

So many options of dresses to try on to help you find the style you like - also lots of accessories to pick from.

Dresses are made to fit you! So are totally bespoke which is perfect!

November 22, 2025
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Reply from Cambridge Bridal Studio

Oh wow Ciara you are going to look amazing on your wedding day. You have chosen a stunning dress. I am so excited to be a small part of your big day.
Thank you for your business.

Lynne
Cambridge Bridal Studio

Rated 5 out of 5 stars

Lynne was welcoming and very…

Lynne was welcoming and very knowledgeable. I trust she’ll ensure my sister gets the most beautiful dress 💕

November 22, 2025
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Reply from Cambridge Bridal Studio

Hello Katie,
Thank you for your kind message. Your sister was in safe hands and had a choice of over 200 magnificent wedding dresses. She is going to look amazing on her wedding day.
See you all again soon.

Lynne
Cambridge Bridal Studio

Rated 5 out of 5 stars

Excellent service and a good selection…

Excellent service and a good selection of beautiful dresses. Very personal service and instantly makes you feel relaxed and an enjoyable experience

August 2, 2025
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Reply from Cambridge Bridal Studio

Hello Sara,

I really enjoyed helping you find your wedding dress. I knew from the 1st time you tried it on that it was “the one” you looked sensational in your wedding dress. Thank you for your kind comments.

Lynne
Cambridge Bridal Studio

Rated 5 out of 5 stars

Lynne made the experience very…

Lynne made the experience very personable and comfortable. I was quite nervous picking my wedding dress but she was very reassuring and really understood what I was looking for in a dress. There were also lots of styles dresses to chose from.

September 20, 2025
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Reply from Cambridge Bridal Studio

Hello Ellen, it was such a joy helping you find your perfect wedding dress. I said you would be in good hands. You looked amazing and you looked radiant.

Thank you for trusting me with your wedding dress purchase.

Lynne
Cambridge Bridal Studio

Rated 5 out of 5 stars

Black Dress - Great Experience

Thanks so much to Lynn for finding me the dress of my dreams. As someone who isn't very traditional, I only wanted a black dress and immediately found the perfect one.

November 28, 2025
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Reply from Cambridge Bridal Studio

Oh boy Charlotte, you looked absolutely stunning in the beautiful black dress you purchased for your wedding. You knew instantly when you tried the dress on it was “the one”

Thank you for your business. It was such a pleasure helping you find what you were looking for. Enjoy every minute of your married life. .

Lynne
Cambridge Bridal Studio

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ A Fun, Supportive & Totally Personalised Experience for a Gothic/Alternative Bride

⭐️⭐️⭐️⭐️⭐️ A Fun, Supportive & Totally Personalised Experience for a Gothic/Alternative Bride

I recently visited this bridal studio to choose my wedding dress for my October 2026 wedding, and I genuinely had such a fun, relaxed, and memorable experience. I’m not the easiest person to pin down when it comes to describing what I want, and my wedding party are made up of strong-willed Tauruses with very firm opinions — but Lynn stayed calm, patient, and kind throughout the entire appointment.

I’m also a gothic, alternative bride, so a lot of the details I wanted were far from traditional. This definitely added a bit of extra pressure to get everything just right, but Lynn embraced the challenge with such enthusiasm. We ended up creating a completely customised gown, from swapping fabrics and changing the silhouette to adding and removing unique details that truly made the dress mine.

What really impressed me is that even after the appointment, Lynn has continued to make the experience personal and reassuring. She’s been sending me update photos from the seamstresses as they work on the custom elements, which has made me feel so involved and excited about the process. And for all of that, the price was exceptional — £1,600 for a bespoke, non-traditional gown is amazing value.

I haven’t received the finished dress yet, but I already feel confident, supported, and genuinely seen in my vision as an alternative bride.

If I were to make one small suggestion, it would be the offer of a welcome drink on arrival — a glass of Prosecco or even a cup of tea would make the experience feel even more special. But with more appointments ahead, there’s plenty of opportunity for that, and I’m more than happy to bring my own refreshments next time to celebrate properly!

Overall, Lynn turned what could have been a stressful, overwhelming process into something fun, personal, and unforgettable. I can’t recommend this bridal studio enough — especially if you’re a bride with a unique style or big ideas.

July 27, 2025
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Reply from Cambridge Bridal Studio

Hello Misha, I am so excited to be part of your gothic inspired wedding. Your dress is going to be sensational. I can’t wait to see you in it. There has been lots of amendments and changes along the way, but it will be amazing when it arrives. Thank you for your kind comments it’s greatly appreciated.
I would love to serve alcohol, however I do not have a licence, if I served it without I would be closed down. If you wanted to bring a bottle of bubbly when you come for your fitting appointment we can toast you in your bespoke “one on a kind” wedding dress.
I can’t wait for your dress to arrive so I can see your dream dress. You have designed your own dress which is so exciting.

See you soon.

Lynne
Cambridge Bridal Studio

Rated 5 out of 5 stars

A wonderful experience

My daughter I visited Cambridge Bridal Studio and had a wonderful experience choosing my daughters wedding dress and her bridesmaids dresses. Lynne made us feel at ease and helped my daughter choose her perfect gown and bridesmaids dresses. Lynne was so kind and helpful with no pressure to buy. It was a great and happy experience for all. I would highly recommend buying your wedding dresses from here.

November 26, 2025
Unprompted review
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Reply from Cambridge Bridal Studio

Hello,

Thank you for your kind words. Your daughter looked absolutely beautiful and I am honoured to be a part of her big day. The bridesmaids looked lovely too.
I hope your speech went well!!

Lynne
Cambridge Bridal Studio

Rated 5 out of 5 stars

I was met by Lynne

I was met by Lynne, the owner. My daughter also attended. My daughter had previously purchased her wedding dress from Cambridge Bridal Studio. I knew the service would be professional, friendly and comfortable.
I was an older bride that wanted to wear a white wedding dress for the 1st time.
Lynn allowed me lots of time to pick out dresses, Then added some choices of her own.
I knew the dress as soon as I put it on.
It was the best experience.
Loved my days at the studio.

October 8, 2025
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Reply from Cambridge Bridal Studio

Hello Gwen, thank you for your kind words. It was such a pleasure helping you and Gemma find your perfect dresses.
It was an absolute honour being a part of both of your big day.
Enjoy married life.

Lynne
Cambridge Bridal Studio

Rated 5 out of 5 stars

Amazing service.

Amazing service.
Dress was perfect for the day as it was unique for me.
Updated all the way from the ordering to receiving the dress.
The fitting after, and the cleaning of the dress after the eveny

November 30, 2024
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Reply from Cambridge Bridal Studio

Hello Lesley,

It was a pleasure making your burgundy wedding dress for you. You looked amazing and it worked so well with your steam punk wedding theme. Its so lovely when I can make different styles and colours for my beautiful brides, Thank you for your photos, you looked sensational. Enjoy every minute of your marriage.
Lynne
Cambridge Bridal Studio

Rated 5 out of 5 stars

Cambridge Bridal Studio — what can I say other than my deepest thanks

I visited several bridal shops in the area because I wanted a dress and shoes that fit me perfectly. I’m definitely not a six-foot stick insect like all the models in the pictures, so finding the right fit mattered! At Cambridge Bridle Studio, I never felt rushed. I spent a good few hours trying things on and debating the all-important question: “Does my bum look big in this?”
Lynn was amazing. She helped me choose a dress off the peg that suited my body shape rather than what I thought might suit me. I had a few alterations done, and when I finally put it on, it felt like the dress had been made just for me. And the shoes — she even arranged to have them dyed to match the dress, which I was absolutely thrilled with.
Needless to say, my day went beautifully. The dress was a hit — not just with my husband (still getting used to saying that!), but with my family and friends too.

October 23, 2025
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Reply from Cambridge Bridal Studio

Hello Frances,

It was an absolute pleasure helping you find the most perfect wedding dress for your special day. You looked amazing and "no your bum did not look big"
Its always such a pleasure helping stunning woman who are beautiful inside and out. Thank you for your business.
Enjoy married life.
Much love.

Lynne
Cambridge Bridal Studio

Rated 5 out of 5 stars

The best bridal gown experience

I saw the Cambridge bridal studio at a wedding show and thought they had some lovely dresses.
I booked an appointment and had a wonderful experience when I went. I didn't want a traditional white gown as I wanted something with colour and they had a large selection. I tried on about 8 different gowns ranging in colour and choose my gown from that selection. The care that I received was lovely and they could do the full service including make up and hair.
I had full communication all the way through buying and alterations and picking up my gown afterwards.
I would definitely recommend this bridal store.

November 25, 2024
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Reply from Cambridge Bridal Studio

Hello Amanda,

Thank you for your kind words. You looked sensational in the stunning wedding dress, its so lovely seeing brides in a different colour for their special day, you absolutely glowed. I was honoured to be a small part of your big day.
I wish you all the very best and enjoy every moment of married life.

Lynne
Cambridge Bridal Studio

Rated 5 out of 5 stars

My first impression when I got into the…

My first impression when I got into the shop was that I was extremely impressed with the choice. Several bridal shops I went to did not have anything even similar to what I wanted.
Picking the dress was so easy.
Lynne was very professional, helpful, kind and welcoming.
It’s definitely worth the travel if you aren’t local and would like a one of a kind dress.

November 17, 2025
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Reply from Cambridge Bridal Studio

Hello Anya,

With over 200 stunning wedding dresses to choose from you had the opportunity of picking one amazing dress for your special day and what an amazing dress you got to wear. It was just perfect for your wedding day.
Thank you for trusting me with this very special purchase. I wish you all the best for your future lives together.
Much love.

Lynne
Cambridge Bridal Studio

Rated 5 out of 5 stars

Beautiful gowns…

I had a rather short time frame to work with and they were great she worked with me to get me a dress within my budget and timeframe and the quality was to die for.

November 28, 2024
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Reply from Cambridge Bridal Studio

Hello Shannon,

It was an absolute pleasure helping you find "the one" You looked amazing and I am so privileged to have been a small part of your big day. Thank you for your business.

Lynne
Cambridge Bridal Studio

Rated 5 out of 5 stars

5 star experience ⭐️⭐️⭐️⭐️⭐️

I cannot say enough wonderful things about this bridal studio! From the moment I walked through the door, Lynne greeted with warmth, professionalism, and genuine excitement. The atmosphere is beautifully elegant, welcoming, and designed to make every bride feel special.

My consultant was absolutely incredible. Lynne listened carefully to my vision, pulled stunning gowns that matched my style, and offered thoughtful suggestions. Her expertise and eye for detail made the entire process stress free and enjoyable.

The gown selection is phenomenal unique, high quality styles that you won’t find anywhere else. Each dress I tried on felt luxurious and perfectly crafted. When I finally found the dress, Lynne celebrated with me as if it were their own special moment.

From fittings to final pick up, the service remained attentive, organised, and truly exceptional. I left feeling confident, beautiful, and completely taken care of.

If you’re looking for a bridal studio that delivers an unforgettable experience and genuinely cares about its brides, this is the place. Highly, highly recommend! 💍✨

November 22, 2025
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Reply from Cambridge Bridal Studio

Hello Louise,

Thank you for your business. You are going to look amazing in the dress you have chosen to wear for your special day. I am excited to be a small part of your big day and thank you for trusting me with this special purchase. Thank you so much for your kind words. I am blessed to love my job and help beautiful brides on their amazing wedding dress journey.
I wish you a long and happy marriage with lots of love an laughter along the way.

Lynne
Cambridge Bridal Studio

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