CameraTools.nl Reviews 5,177

TrustScore 2.5 out of 5

2.3

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Rated 1 out of 5 stars

Shady shop. I'll never buy anything else from CameraTools. I ordered a Sony lens on Amazon on the 27th of November, which was supposed to arrive by the 15th of December. After realizing it wasn't go... See more

Rated 2 out of 5 stars

The goods were very badly packed and came dirty. The box has already crumbled. I had to check it with a courier. Delivery time 21 days! It was not a big problem for me, but I was waiting for some com... See more

Company replied

Rated 2 out of 5 stars

I placed my order 10 days ago and still did not receive it, nor did I get a message about the shipping of my order. This is already taking very long time, and I find that getting a satisfactory questi... See more

Rated 5 out of 5 stars

The price was great, allowed me to give a very special present to my son, the product arrived quick and safe, good wrapping in the box and nice service aftersales. I'm happy with the product descripti... See more

Company details

  1. Photo Shop

Information provided by various external sources

CameraTools heeft als doel zowel de beginnende als professionele fotograaf te voorzien in de beste informatie en producten om te komen tot de mooiste opnames. Het maakt niet uit of je een doorgewinterde professional bent of gewoon heel enthousiast aan de slag wil met foto en video, bij CameraTools ben je verzekerd van advies op maat en enkel de beste producten. ✔ Minimaal 2 jaar garantie op nieuwe producten ✔ Scherpe prijzen ✔ Deskundig advies op maat ✔ Uitgebreid assortiment ✔ Uitstekende aftersales ✔ Afhalen en bezorgen ✔ Verzending op werkdagen tot 23:59 uur


Contact info

2.3

Poor

TrustScore 2.5 out of 5

5K reviews

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Rated 5 out of 5 stars

Good buy

Good price, fast shipping and great lens. Everything perfect!

May 10, 2018
Unprompted review
Rated 5 out of 5 stars

Fast shipment

Fast shipment, all parts very well packed.
Very good prises... So highly recommend!
I think it isn't my last purchase... :)
Thanks a lot!

May 6, 2018
Unprompted review
Rated 5 out of 5 stars

Recommended!

Good communication. Fast delivery. Uncomplicated order procedure. Recommended.

April 26, 2018
Unprompted review
Rated 5 out of 5 stars

Impressing customer service!!!

Impressing customer service!!!
Cameratools.nl had again the best offer, the best stock, the best shipping speed, the best communication, the best customer service. I never waited longer than 1-2 hours on an answer I needed and got always helpful information.
I am very impressed by the quality and the service of camera tools.nl I wish we would have more stores like camera tools.nl over here in Germany. I will come back as customer again and again. THANK YOU SO MUCH!

April 12, 2018
Unprompted review
Rated 5 out of 5 stars

Super!

The item was dispatched and arrived very fast. The packaging was good and the item just as described in the website.

I'm very satisfied with my order from CameraTools.nl

April 3, 2018
Unprompted review
Rated 5 out of 5 stars

Good service and fast delivery

Good service and fast delivery. Originally I bought a used Tamron lense but after using it for a while, noticed few issues. I returned the lense and bought a new one. People from CameraTools were quick on reply and resolved my case pretty quickly.

March 6, 2018
Unprompted review
Rated 3 out of 5 stars

Filetring, descriptions need a lot of improvement!!!! the website needs work!

Cataloguing is not as good as it should be.
Delivery and payment are ok.

Product description is sometimes missing important information.

You should really improve the website! by chance I didn't bought some stuff from Amazon.de and I bought them from you.

Your search and categories could improve.

The categories, the filters. ex: articulating arm you have: arm, articulating arm and after a long scroll you have magic arm and maybe I am not covering all the options! group them better! help me find and buy the stuff you have in store!
clamps are also in various places.... filter wise

February 16, 2018
Unprompted review
CameraTools.nl logo

Reply from CameraTools.nl

Goodmorning Bogdan,

Thank you for your feedback. The improvement of our filter and search options on our website is one of the key points we'll be working on this year. I hope our service was good enough to see you return in the future!

Sincerely,

Team CameraTools

Rated 5 out of 5 stars

Great service - quick delivery

Great service, good price and easy, transparent online ordering process. Item was delivered very quickly. As a minor critique it could be remarked that it is unfortunately not transparent which courier service will take over delivery in the destination country for international shipping. But this has become an almost impenetrable maze anywhere with so many services around...

February 7, 2018
Unprompted review
Rated 5 out of 5 stars

Camera Tools is the best in town!

I first went to Camera Tools when I was looking to purchase a new ONA leather bag because I saw online that they carried ONA products. However, after I got to the store to check out the bag I liked, I realized that Camera Tools had everything I could possibly want as a photographer.

The store was very organized and clean, with isles easy to navigate. After perusing through everything for about 30 minutes, I then approached someone from the staff to ask about a new camera I had been looking in to. (Sony A7R III). The staff member not only told me they had it in stock, but also got a brand new box out for me with a charged battery and fresh SD card to play with. I had a choice of every E-Mount lens they had in the store and was able to use the camera for over an hour. The staff member helped me with all of my questions and was very knowledgable about the products they were selling. When I stumped him with a particular question, he immediately found another staff member who knew the answer.

Obviously, my experience was excellent there, and I honestly don't know how you could have a better camera/photography shopping experience. I ended up buying the camera on a second visit to the store, as well as some beginner flash equipment. On top of that, I sold some old Canon products I had and was offered a very fair price for them. I then used that money to purchase some new Sony lenses and again, my experience at the store was wonderful.

I recommend Camera Tools highly to you if you are looking for a camera store. Definitely 5 stars in my book! ...and I will soon be back! :-)

P.S. The Camera purchase was technically my Christmas/Birthday gift from my girlfriend, and I just opened it up 4 days ago! It's the best!

December 31, 2017
Unprompted review
Rated 5 out of 5 stars

Olympus pen f nostalgia with Cameartools.nl

Olympus pen f has a nostalgic look but with 21st century functions. It is fast and beautiful and the kit lens (14-42mm) does a great job with this camera. Both are compact but produce superb photos as well as video. I haven't tried my 25mm prime yet but as far as I've heard from other it will be a treat...
I'm still playing around with this but so far it deserve 5 star that I gave it for this review. Thank you Olympus for this wonderful camera and thank you CameraTools.nl for your wonderful service and help during and after my purchase. 5 star shop...

December 18, 2017
Unprompted review

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