Banner for CAMIF

CAMIFReviews 

6,207
TrustScore 3.5 out of 5

3.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

The absolute worst!!!! Do NOT order from this site! A delay of four months to deliver a bed for my daughter which she will most likely outgrow before it arrives and a rude and unhelpful customer servi... See more

Rated 1 out of 5 stars

We order a bed for our son. While they informed us a delivery date, finally if we do not call them, they do not come back us to satify a customer. We called them over 6 times and they are unabl... See more

Company details

  1. Furniture Manufacturer

Written by the company

Camif est une marque de mobilier, literie et déco qui allie style et éco-conception pour changer le monde de l'intérieur ! Sur camif.fr, découvrez une offre pensée pour accompagner votre quotidien, 100% fabriquée en France ou en Europe.

Camif Support

Written by the company

Pourquoi acheter à la Camif ?
* 70% des produits fabriqués en France * Plus de 800 meubles en bois issus de forêts gérées durablement * 30 jours pour changer d'avis * Livraison gratuite (à partir de 39€) * Paiement en 3 x Sans frais

Garantie Satisfait ou Remboursé

Si votre article ne vous convient pas, vous disposez de 30 jours après la date de livraison pour demander son échange (si l’article est disponible) ou son remboursement, hors commandes de produits sur mesure ou personnalisés. Vos produits doivent être retournés en parfait état dans leur emballage d’origine. Le remboursement s’effectue, à réception de votre article par Camif, hors frais de livraison (en cas de livraison spécifique entraînant un coût supplémentaire lors de votre commande), et en fonction de votre mode de paiement.

Contact info

3.4

Average

TrustScore 3.5 out of 5

6K reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 98% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.4

All reviews

(6,207)

149 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Poor customer service

We order a bed for our son.
While they informed us a delivery date, finally if we do not call them, they do not come back us to satify a customer.
We called them over 6 times and they are unable to know where are the good...and neother to make any proposal.
We decided to call directly the freight forwarder company and got all informations.
Camif do not care if there are late while the get paid for the goods.
Only proposal is to cancel the order or place a new one...and wait again several weeks...easy
Well it is just for a children that needs his bed...
They will most probably claim this is an exception and I do agree this can happen...but when you care about your customer (the one spending the money) you are the one fighting and finding solution for the customer and not the opposite.

May 27, 2020
Unprompted review
Rated 1 out of 5 stars

Grosse déception

October 14, 2019
Unprompted review
CAMIF logo

Reply from CAMIF

Bonjour Madame,
Je regrette sincèrement votre déception.
N'étant pas parvenue à vous joindre ce jour, je me suis permise de vous envoyer un mail.
Je vous remercie de votre confiance.
L'équipe Camif

Rated 5 out of 5 stars

Super Site

Excellent site et service client

January 2, 2019
Unprompted review
CAMIF logo

Reply from CAMIF

Bonjour,

Nous vous remercions de votre avis.
Nous sommes ravis que votre expérience Camif soit positive.
Nous espérons vous revoir prochainement sur notre site internet.

A bientôt,
Cordialement,

L'équipe Camif

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look