Camp Hopson Removals Reviews 

211
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 54 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the friendly moving teams for working exceptionally efficiently, handling heavy and fragile belongings with great care, and always maintaining a cheerful attitude throughout the entire process. Many people also highlight the excellent support from the office staff, who make stressful relocations completely smooth and well organised from start to finish. Some reviewers were not happy with communication issues and occasional care lapses, mentioning specific problems like property damage during difficult maneuvers, unmet requests regarding protective equipment, or overall experiences falling short. Others noted that some crews seemed rushed or less attentive compared to others.

What people talk about most

Staff

Clients share positive opinions on staff, frequently praising their friendly, professional, and efficient... See more

Service

Reviewers highlight positive aspects of service, consistently praising the friendly, efficient, and helpful... See more

User experience

People report high satisfaction and positive experiences with user_experience, describing the overall process... See more

Customer service

Customers consistently note positive experiences with customer service, praising staff for being helpful,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The team that helped us move were very efficient, helpful and friendly. They had no problems deconstructing/reconstructing our large furniture items, they handled both heavy and fragile items well... See more

Rated 5 out of 5 stars

Over the four days our move took we were astonished at how quickly and efficiently all the teams we had from both Camp Hopson and Isis worked. Dan, James, Glen, Danny, Jake and Jay, Peter, Colin and... See more

Rated 5 out of 5 stars

We have used Camp Hopson on previous moves always very helpful from start to finish. The lads were excellent and very efficient and how quickly they complete the job and always check we are happy be... See more

Rated 5 out of 5 stars

The team were very friendly and polite our move took 3 days from a large 4 bed to a smaller 3 bed cottage, Dan, Derek and Jake plus extra crew were brilliant at manoeuvring large pieces of furniture... See more


Company details

  1. Shipping Company

Written by the company

For Removals Companies, Berkshire, choose Camp Hopson Ltd. With over 150 years of removals and storage experience in Berkshire, the UK and Europe.


Contact info

4.8

Excellent

TrustScore 5 out of 5

211 reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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4.8

All reviews

(211)

54 reviews in the last 12 months

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Rated 5 out of 5 stars

100% Reliable

Professionalism was apparent from the start, when they came to quote. Very helpful ahead of the move with preparation. Great team of lads packing and unpacking

August 3, 2020
Unprompted review
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Reply from Camp Hopson Removals

Thank you for your feedback Matthew.

Rated 5 out of 5 stars

House removal into and out of store to two separate locations at different dates

We arranged for Camp Hopson to pack and remove the contents of our house from Newbury into store. The first, smaller, part of the contents was to be delivered into a small, temporary house several months later, and the larger load over two years later to a house that was being built in the Midlands.
When the first load was delivered there were a few problems as some items that had been badly packed, and some items were delivered that should have been retained in store and delivered in the second load sometime later. Peter Donaldson, the manager, dealt with the packing problems efficiently and we were fully compensated very quickly; the furniture that was scheduled for the second delivery was taken back to the warehouse and repacked into a container ready for delivery with the larger load at a later date.
The second load was delivered, as planned. The two men who came with the first removal van were extremely helpful and moved the furniture around as requested. The second van delivered the final load. In the end there were some damaged goods on this second move out of store. The list of damaged goods was sent to Peter and after discussion with the insurance underwriter, with input from Peter, a compensation value was agreed and was paid within 24 hours. We were very satisfied with the resolution of the problem.

February 14, 2020
Unprompted review
Rated 5 out of 5 stars

I would recommend this company

I would recommend this company, excellent service from everyone. From the first phone call to Sunny to all of the removal men . Nothing was too much trouble and made the move more stress less
Thank you 🥰

November 11, 2019
Unprompted review
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Reply from Camp Hopson Removals

Thank you for your lovely review. Your comments have been passed on to your crew.

Rated 5 out of 5 stars

Piano removal and storage

We contacted Camp Hopson with a slightly unusual request: collection and storage of a piano, fridge freezer and three piece suite. We feared that the cost would be the same as a full house move but it turned out to be very competitive.

The ‘can do’ attitude of the staff was very impressive and the politeness and professionalism of the collection team was noteworthy.

We would certainly recommend based on our experience.

October 18, 2019
Unprompted review
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Reply from Camp Hopson Removals

Thank you for your lovely review. Your recommendation is much appreciated and your comments have been passed to your crew.

Rated 5 out of 5 stars

Very Happy Customer

Everyone at Camp Hopson have been marvellous - they couldn't have been more helpful. From lovely Sunny in the office to the five wonderful chaps who helped on removal day were hard working, polite and efficient. I would highly recommend.

October 10, 2019
Unprompted review
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Reply from Camp Hopson Removals

Stop it...I'm blushing! We all loved helping you. It was our pleasure. We hope you are settling in well. I've passed your comments on to your crew. (Sunny)

Rated 5 out of 5 stars

Great job

Great job - couldn't have gone smoother. Thank you Mark & Richard

October 7, 2019
Unprompted review
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Reply from Camp Hopson Removals

Thank you for your review.

Rated 5 out of 5 stars

Taking the stress out of moving

We were looked after well from the look round for the quote, the arrangements for the moves and the costs. We moved out in may and put our furniture in storage while we renovated our house.we were very pleased with the moving out team,storage, and moving in team. At all times this was carried out professionally and we were kept informed at all times. The moving staff were friendly helpful and knowledgeable.

October 3, 2019
Unprompted review
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Reply from Camp Hopson Removals

Thank you for your lovely review. We're glad you are happy with our efficient service.

Rated 5 out of 5 stars

Fantastic

Fantastic, professional, everything nicely wrapped and delivered. Couldn’t fault them. Amazing. Highly recommend.

October 3, 2019
Unprompted review
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Reply from Camp Hopson Removals

Thank you for taking the time to leave us a review!

Rated 5 out of 5 stars

Professional and efficient!

Professional and efficient!

Best price as well, cannot fault them

October 3, 2019
Unprompted review
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Reply from Camp Hopson Removals

Thank you for your review. We're glad you think we are money well spent...

Rated 5 out of 5 stars

Excellent thoughtful service

Excellent thoughtful service. Goes beyond what’s absolutely necessary

October 2, 2019
Unprompted review
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Reply from Camp Hopson Removals

Thank you for your lovely review Mrs Oxley! We hope you are settling in well....

Rated 5 out of 5 stars

Excellent service

The service was professional, efficient, courteous and understanding. We can definitely recommend Camp Hopson Removals.

September 1, 2019
Unprompted review
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Reply from Camp Hopson Removals

Thank you for taking the time to leave a review. We appreciate your recommendation.

Rated 5 out of 5 stars

Great service for office move.

Friendly and professional service from both the office staff and the removals crew. Highly recommended.

August 5, 2019
Unprompted review
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Reply from Camp Hopson Removals

Thank you for your review and recommendation.

Rated 5 out of 5 stars

Camp Hopson large item storage.

Camp Hopson collected my piano and stored it while we were having work done on the house. They then redelivered it.
I cannot recommend them highly enough. Especially Peter and Sunny. Everyone I spoke to and dealt with was friendly and professional. The costs were explained to me up front and were adhered to. I am happy to have my piano back home without a scratch and the delivery team were careful with my new flooring too when wheeling my piano back again.
Thank you Peter and the rest of the team.

July 26, 2019
Unprompted review
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Reply from Camp Hopson Removals

Thank you for your lovely review! We're glad that you are enjoying your piano once again.

Rated 5 out of 5 stars

Brilliant Removal Service!

Your quotation approach, your delivery system and your teams are brilliant thank you! You moved me from West Berkshire to Devon so quickly and your team moving approach was stunningly excellent. After many moves in my "life" at coming up to 65 years old I find Camp Hopson the best removal service I have ever experienced. Thank you big time! Alan

July 19, 2019
Unprompted review
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Reply from Camp Hopson Removals

Thank you Mr Croney. What a great review. Glad we were able to give the service you should expect from Camp Hopson Removals.

Rated 5 out of 5 stars

Amazing job, Thank you.

We moved house last week and only had one company to quote after the great service we received from Camp Hopson when we moved to our previous address over 14 years ago, when we couldn’t fault the team. The quote was a good price and the date required was available, so we signed the agreement and a key part of our house move was sorted. We collected as many boxes of different sizes and tape and packed up our home. On the moving day the vans arrived as arranged with a great team of guys. Nothing was too much trouble for them even though it was a very warm day and we kept them topped up with drinks and sugar fixes! The team spent time looking at what we needed to move and sorted out how best to pack the vans. When our old address was empty they asked about completion time and this was confirmed by phone. At our new address all our worldly possessions were unloaded and allocated to the rooms as labelled. We were particularly impressed by the effort to make sure our large sofas ended up in the right room, which meant taking off feet! When everything was unloaded they checked all was ok, and after the good humoured banter which had helped a stressful day pass without issue, we thanked all of the team. We would recommend the whole team from Sunny in the office, to David who came to quote a really pleasant and genuine man, a real asset to the team to the 4 men who moved us on the day. The professionalism and service from Camp Hopson far exceeded our expectations and if we move again we would only want them to move us. We have been telling everyone how great the removal process was and would like to once again thank the whole team. It was great to have a team of removers who obviously took a pride in their work and wanted to do a good job, they also seemed to enjoy what they were doing, we wouldn’t be as settled as we are in our new home without all their hard work. Thanks to each and everyone of them.

July 17, 2019
Unprompted review
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Reply from Camp Hopson Removals

Thank you for your kind words and taking the time to write such a long and detailed review. I've passed your compliments on to all of the team.

Rated 5 out of 5 stars

Camps are a premium, gold star service

Through word of mouth we were continually told that Camps were one of the best removal companies in the area and we also knew that they were a premium service not a cheap man-in-a-van outfit. I can honestly say this was the most well spent money in the entire house buying process. If we did decide to pay a little bit extra we got back twice the service we were expecting. An extraordinary team of four packed, disassembled furniture (and reassembled at the other end) and loaded with courtesy, sensitivity and a lovely wit amongst them all that put all the stress of moving aside. This is about as good as it gets for removal companies and if you want to just relax and enjoy the big day this is the company for you. I can do nothing but 100% recommend this gold star service for getting you into your next home.

July 2, 2019
Unprompted review
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Reply from Camp Hopson Removals

Thank you for taking the time tom leave us this lovely review Mr Flintoff. Our crew work very hard to ensure that our customers enjoy the removal process and are dedicated to maintaining the excellent reputation we have won locally. It's always a pleasure when their hard work is acknowledged. I will pass your words on to your crew.

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