Campmor Reviews 81

Contrary to others experiences, I had a fantastic experience. An unbeatable price and shipped the next day! Got my Victorinox 4 days early!

Bought a pullover in a Medium. It fit well except sleeves came halfway down my hands and with elastic at the bottom couldn't be rolled up. I'm 5' 9 1/4 and have longish arms. Their Customer Service refused to consider the pullover defective and so I had to pay for return shipping.

Absolutely ridiculous. Put an order in on the 9th July, got a delivery today. Not the product I ordered! Slow service absolutely shocking

I was about to place an order for the 1st time for a pair of men's sandals but decided to checkout reviews. I am glad i did. did not place order.

I ordered a tent about $100 cheaper than other sites on Friday morning and it arrived Saturday afternoon!

I came to check the reviews on this company campmor.com before I made a purchase and I found that 23 people out of 77 gave this seller 1 or 2 stars that is 30% but Trustpilot gave them a 4.4 star rating so how is that possible?

I had never heard of this company before. I was looking for something very specific that was being sold in quite a number of retailers, but I got the best price with Campmor. I was a little reluctant given that I had never heard of them, but I couldn't be more satisfied. They shipped it the following business day. I received the item within a week of placing the order. I would definitely recommend them.

It was a good experience. Ordered on a Thursday, the tracking showed it would be delivered the following Wednesday, and they were delivered Tuesday, a day early. The package included an “easy return” form. To return them, the buyer must pay for return shipping, which seems fair to me—they cover the shipping to buyers when purchasing $49 or more. The Lowa hiking boots are amazingly well-fitting and comfortable. Phone customer service was friendly and helpful, as I called them before ordering to get an estimate for delivery time. They told me that the boots would go out the next day, or same day if ordered before 1:00pm Eastern Time.

Most terrible customer service I have ever seen! They don't log the calls, give people incorrect information and when I asked customer service manager Steve to transfer me to someone more senior, he said " we are done" and that their employees wouldn't make any mistakes. I've never been spoken to in such a terrible way with zero accountability for any mistakes they make. Never returning as a customer.

OK this experience didn't have the ending I would have liked, but Campmor made it as good as possible. I wanted and ordered a Topeak beamrack from Campmore, and it was shipped promptly and securely. Unfortunately, despite calling Topeak twice, and emailing once, and giving them the details of my bike this is the rack they suggested, but it did not fit on my bike. After calling campmor and having the local bike shop look at it, it was determined that my only recourse was to return it. I feel bad. Several acquaintances have this rack and love it. Maybe I can give some insight that might save others this issue however. Trek has several bikes that do not have seat posts (eg Checkpoint, Domane, etc). They have a "seat mast" which is covered with a seat mast cap. Mine has an aluminum cap which should have taken care of the "carbon seatpost" disclaimer, but the diameter is well over the 31.6 mm limit of the post. If anyone has a Trek bike with a seat mast, and seat mast cap, do not order this rack. It will not work

I ordered some glasses & got the box but no frames. First and last time I'll be ordering from you guys. I don't understand how they didn't check to make sure the glasses where in the case before shipping. Ordered them for a race next weekend. Thank you for dropping the ball!

I have bought various pieces of hiking gear mostly over 30 years and have always found the service excellent.

I have been buying from Campmor for a very long time. I have always received my items exactly as ordered every single time. This is a great company.

Good service; fast delivery; need work on website which keeps sending confirmation emails.

High quality merchandise (a ski helmet I have been shopping for), easy online ordering and great prices from a company I have trusted for 20 years. Oh, and also fast shipping.

Do not trust Campmor prices! Very Check around internet for same item at 20 to 25% less.

Love the Company! Always have great service, wonderful product choices of best brands and fair prices. Their 20% off any one item is really appreciated. Have purchased from Campmore for many years and will continue to get my camping supplies there

Campmor is fantastic. Great prices and selection. The store in New Jersey is chocked full of everything you could ever want or need for hiking, backpacking and more. If you don't live nearby, mail order is simple and easy. I have been buying equipment for 5 decades now. Buy at Campmor with confidence.

item appears to have been used. some parts were rusted. The rope associated with the pulley seems to have been taken apart and recoiled as if item had been returned

I love Campmor...40 years ago I started climbing mountains in NH. I bought all my clothing and gear from Campmor...My body has aged and I have slowed down ,,but my Campmor clothing and gear are still in good condition..Admittedly, i take good care of my stuff, but why wouldn't,t I?
After all if it is made well, it will last a very long time. Oh also,,,Campmor prices are excellent and service is excellent...