We have recently moved over with Can Solutions and they have been amazing. Really efficient set up, taylored to our compannies needs. I've already had positive feedback from my non office based teams... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
We have used Can Solutions for a number of years now and couldn't be happier with their services. We have recently upgraded our contract via our account manager, Taylor Brotherton, who was very ef... See more
Company replied
We have been with CAN Solutions for almost 18 months now and had the need to add to our current contract. As we were almost half way through it wasn't as easy as just adding a sim but Jade Mills made... See more
Company replied
We are very happy to share that we using Can Solutions services from last 3 years. From the very 1st day we are getting best competitive price for sim and phone services as well as best customer servi... See more
Company replied
Company details
Written by the company
CAN Solutions Ltd was founded in 2011 with a clear vision: to be entirely customer-focused and provide the best possible experience. With a background in business mobile sales and a leadership team boasting a combined 100 years of industry experience, our goal was to transform the perception of mobile providers. At the time, many were seen as dishonest, using misleading marketing tactics such as inflated cashback deals. We set out to change that by offering a completely transparent, upfront, and honest approach to business mobile contract provision. Today, our business has grown to serve over 1,500+ customers across business mobile, landlines, and energy.
The CAN-Solutions Way
Written by the company
- WHO ARE WE?
- We are an independent specialist providing multi-network mobile solutions, VOIP landlines and energy switching to businesses of all sizes. We are always striving to improve the way we support and manage our customers.
- WHAT DO WE DO?
- Our mission is to simplify the world of business tariffs across the telecoms and energy market and help find the ones that best suit your needs and save you money into the bargain. We do all this with an attentive, proactive approach to account management.
- IT’S ALL ABOUT THE TARIFF!
- One thing that business mobiles, landlines and energy have in common is that the key to a cost-effective solution is being on the right tariff. The fact is it’s a minefield of options out there, and that’s where we come in. We’ll break down the barriers and cut through the smoke and mirrors to lay all the options out plainly and simply.
- EASY SWITCHING PROCESS
- We make switching straightforward by providing robust support from start to finish. We deal with all the transfers between service providers, assist you right through to set-up and implementation of new hardware and online billing.
Contact info
Unit 19-20 Macon Court, Herald Drive , CW1 6EA, Crewe, United Kingdom
- 03300240223
- sales@can-solutions.co.uk
- www.can-solutions.co.uk
4.9
Excellent
750 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
We recently transferred our company…
We recently transferred our company mobiles to CAN, this allowed us to have the best providers for each phone. Excellent service from Lewis and then transferred to our account Manager Trudi who then worked through the transferring of the service; a little hiccup with data allowance but was quickly and easily resolved when we realised what the issue was. I then received my first bill and was devastated, not the saving I thought I immediately called CAN Trudi had left … Charlie answered I was upset and did 'go on saying I was disappointed, not got the deal I had discussed etc...I said I would call back but Charlie would not have it and did not want to leave it with me upset and went above and beyond to calm me down and eventually we got to the root if the issue... my misunderstanding as it was our first bill so included extra days. Whilst we did encounter a few hiccups the team at CAN have worked and resolved them quickly & efficiently and considering there are third parties involved they have taken responsibility and worked to resolve the issue and not 'passed the buck!!' I am sure the whole team are just as professional but I can only comment on those I have actually dealt with and say a big thank you to Lewis in Sales, Trudi, Charlie & Robyn in customer services.
January 30, 2026
Unprompted review
Reply from CAN Solutions Ltd
Hi Tracey,
Thank you so much for taking the time to leave such a detailed review, it genuinely means a lot.
We’re really pleased to hear that Lewis, Trudi, Charlie and Robyn looked after you throughout the transfer. Moving multiple connections across providers can sometimes involve a few moving parts (and the odd curveball), so it’s great to know the team kept everything on track and resolved the data allowance issue quickly.
I’m especially glad Charlie was able to step in when you received your first bill. First invoices can occasionally look higher than expected due to part-month charges, and we completely understand how that can cause concern. Thank you for giving us the opportunity to talk it through, we’d always much rather have that conversation than leave you feeling disappointed.
We really appreciate you recognising the team’s efforts to take ownership and see things through. That’s exactly how we aim to operate, no passing the buck, just getting things sorted.
Thanks again for your feedback and for trusting CAN with your business mobiles. If you ever need anything at all, we’re here.
The CAN Support Team
Great team at CAN
We recently moved to CAN Solutions and the transition was made very easy, the team are super friendly and helpful and efficient in getting things sorted. Have enjoyed our first few months with CAN.
February 5, 2026
Unprompted review
Reply from CAN Solutions Ltd
Thank you for your lovely feedback. We’re really pleased to hear that your move to CAN Solutions was smooth and that the team made the transition easy.
It’s great to know you’ve found everyone friendly, helpful, and efficient, and that you’ve enjoyed your first few months with us — a strong start, we like that 😉
Thanks again for choosing CAN Solutions.
Kind Regards
CAN Support
Consistently good experience
We've worked with CAN Solutions for several years now for our mobile and energy contracts and they always meet, and often, exceed our expectations.
We wouldn't hesitate to recommend them.
February 3, 2026
Unprompted review
Reply from CAN Solutions Ltd
Thank you for your continued support and for sharing your experience. We’re delighted to hear that CAN Solutions has consistently met — and often exceeded — your expectations across both mobile and energy services.
Your recommendation really means a lot to us, and we appreciate the trust you’ve placed in our team over the years.
Kind Regards
CAN Support
Superb from Lawrence
Superb communication from Lawrence all the way through what was a fairly complicated process involving two different accounts, with different variations, but all to go to the same location!
January 29, 2026
Unprompted review
Reply from CAN Solutions Ltd
Thank you for your great feedback. We’re really pleased to hear that Lawrence provided superb communication throughout what sounds like a complex setup.
Managing multiple accounts with different requirements isn’t always straightforward, so it’s fantastic to know everything was handled clearly and smoothly to get you to the right outcome.
Thanks again for taking the time to leave a review.
Kind Regards
CAN Support
Great service so far
We’ve been with Can Solutions for years and have always had a positive experience. We’ve recently been assigned Caitlen as our new account manager, and she’s been great so far — very helpful, responsive, and has made the transition smooth and easy. Looking forward to continuing to work with her.
January 28, 2026
Unprompted review
Reply from CAN Solutions Ltd
Thank you for your continued support and for sharing such a positive review. We’re really pleased to hear that your experience with CAN Solutions has been consistently good over the years.
It’s great to know that Caitlen has made such a strong impression as your new account manager. We’re glad the transition has been smooth and that her helpful and responsive approach has made a difference.
Thanks again for your kind words — we look forward to continuing to support you.
Kind Regards
CAN Support
We have been with CAN Solutions for…
We have been with CAN Solutions for over two years and can say that they made the process of switching providers very easy.
We have just renewed our company contract and upgraded the handsets via our account manager Charley Moetamedi who is polite, helpful and very efficient.
Charley is always on hand to answer any questions, no matter how small.
I would recommend CAN Solutions.
January 28, 2026
Unprompted review
Reply from CAN Solutions Ltd
Thank you for taking the time to share your experience and for being a valued CAN Solutions customer for over two years. We’re delighted to hear that both your initial switch and recent renewal went smoothly.
It’s great to see Charley mentioned — he’ll really appreciate your kind words. Being polite, efficient, and always available to help (no matter the size of the question!) is exactly what we aim for.
Thank you again for your recommendation and continued trust in CAN Solutions.
Kind Regards
CAN Support
Helpfulness
Not only are they very helpful, initially, but they follow up with regular calls, to ensure all is going well.
January 28, 2026
Unprompted review
Reply from CAN Solutions Ltd
Thank you for your kind feedback. We’re really pleased to hear that you’ve found our team helpful, not just at the start but through our ongoing follow-ups as well.
Keeping in touch and making sure everything continues to run smoothly is a big part of how we support our customers, so it’s great to know this has been appreciated.
Thanks again for taking the time to share your experience.
Kind Regards
CAN Support
Amazing Service!
We moved to CAN from our previous mobile and landline provider and we couldn't be happier. They offer excellent support and very competitive prices. Courtney, who looks after our account, is brilliant; always there to offer assistance, support and advice. A great company with great staff who offer a terrific service. Thank you Courtney and the CAN team. Highly recommend!
January 27, 2026
Unprompted review
Reply from CAN Solutions Ltd
Thank you so much for taking the time to leave such a fantastic review. We’re really pleased to hear that your move to CAN has been such a positive experience and that our support and pricing have met your expectations.
It’s especially great to see Courtney mentioned — she’ll be delighted to know her support, advice, and dedication have made a real difference. Feedback like this is exactly what we strive for as a team.
Thank you again for the recommendation and for choosing CAN. We look forward to supporting you for many years to come.
Kind Regards
CAN Support
So glad I found Can Solutions
We have recently moved over with Can Solutions and they have been amazing. Really efficient set up, taylored to our compannies needs. I've already had positive feedback from my non office based teams around the improved sign and service levels. Charley our Account Manger has been fantastic. quick to respond to my queries and always super helpful. Im really impressed with Can Solutions are really happy we have made the switch
January 27, 2026
Unprompted review
Reply from CAN Solutions Ltd
Thank you for the great feedback. We’re so pleased to hear that your move to CAN Solutions has been a positive experience and that the setup was efficient and tailored to your business needs.
It’s especially good to hear that your non-office-based teams have already noticed improvements in signal and service levels. We’ll be sure to pass on your kind words to Charley, she’s always quick to respond and incredibly supportive.
We really appreciate you choosing CAN Solutions and are delighted you’re happy with the switch.
Excellent Service!!
We have been with CAN Solutions Ltd for a while, but this time was a level above what we have experienced before. The level of customer service was excellent (Lawrence and Becky), they were very accommodating to our busy schedule and contacted us at times that were convenient for us and got us the best price possible to allow us to renew!!
Based on this experience, we will continue to use them in the future.
January 26, 2026
Unprompted review
Reply from CAN Solutions Ltd
Thank you for the fantastic feedback. We’re really pleased to hear that your recent experience was a step above and that Lawrence and Becky delivered excellent service.
We understand how busy schedules can be, so it’s great to know the team were accommodating and able to secure the best possible pricing for your renewal. We truly appreciate your continued trust in CAN Solutions and look forward to working with you in the future.
Best Customer Service by Charley Moetamedi
We are very happy to share that we using Can Solutions services from last 3 years. From the very 1st day we are getting best competitive price for sim and phone services as well as best customer service from our Account Manager Charley Moetamedi. She is always happy to help and I must appreciate her all effort to sort our all queries. She is very prompt in response.
January 14, 2026
Unprompted review
Reply from CAN Solutions Ltd
Thank you for taking the time to share your experience with us. We’re delighted to hear that you’ve been using CAN Solutions for the past three years and that you’ve consistently received competitive pricing and excellent service.
It’s great to hear such positive feedback about Charley. She’s always committed to supporting our customers and responding promptly, so we’ll be sure to pass on your kind words to her.
We really appreciate your continued trust and support.
Rori Sutton is always professional and…
Rori Sutton is always professional and incredibly helpful. She genuinely puts customers first and goes out of her way to support them whenever needed. From a business point of view, she’s a real asset to the company, and I’m really glad to work with her.
January 26, 2026
Unprompted review
Reply from CAN Solutions Ltd
Thank you for the great feedback. We’re delighted to hear about your experience with Rori. She’s always professional and genuinely committed to putting customers first, so it’s fantastic to see that recognised.
We’ll be sure to pass your kind words on to her, she’s a real asset to the team. We really appreciate you taking the time to leave this review.
Would highly recommend
Would highly recommend, fantastic service from Lawrence absolute credit to the company.
January 26, 2026
Unprompted review
Reply from CAN Solutions Ltd
Thank you so much for the recommendation and kind words. We’re really pleased to hear you had a great experience, and we’ll be sure to pass your feedback on to Lawrence, he’s an absolute credit to the team.
We genuinely appreciate your support and look forward to continuing to work with you.
DO NOT USE
Be aware when negotiating the initial contract, it may be a 3 year contract with an 18 month review which means the prices can change after 18 months but you are tied in for 3 years.
Don't bother with the MDM system, very poor experience of the set up.
The port was a disaster with mobile engineers having no internet for 2 days effecting the running of the business. Multiple sims had to be replaced due to no internet connection.
From contract to port was 4 months followed by a further month of sim issues.
I took a chance on a local company hoping for a more personalised service but once the contract is signed that person disappears. I have dealt with several people since which makes it very difficult to resolve issues.
Overall I do not recommend this Company
January 20, 2026
Unprompted review
Reply from CAN Solutions Ltd
Thank you for taking the time to share your feedback. We’re genuinely sorry to hear about your experience.
We have reached out to you privately to try and resolve the issues raised and to understand where we can do better. As a business, we aim to maintain a high standard of service and take all feedback seriously, as it helps us improve and strengthen our relationships with our customers.
We appreciate you bringing this to our attention and hope we can work with you to address your concerns constructively.
Thank you again for your feedback.
I just wanted to say thank you to you…
I just wanted to say thank you to you all for your legendary and amazing support over the last 6 months. You have all truly delivered an amazing service on a professional and most importantly, a human level.
It’s been a pleasure to work with you all individually. I was on your side of the service delivery fence for 12 years and I know how hard customer service and care can be. I held the highest standard for my team in my previous job and you guys deliver that standard with ease
Well done.
January 5, 2026
Unprompted review
Reply from CAN Solutions Ltd
Thank you so much for taking the time to share this — it genuinely means a great deal to the whole team.
Hearing feedback like this, especially from someone who’s spent years on the service delivery side themselves, is incredibly rewarding. We know first-hand how challenging great customer service can be, so your comments about professionalism and delivering on a human level really resonate with us.
It’s been a pleasure working with you over the past six months, and we truly appreciate the trust you’ve placed in us. Feedback like yours motivates us to keep raising the bar and doing what we do best.
Thanks again — we look forward to continuing to support you.
Best regards,
CAN Support Team
Great communication from Taylor B…
Great communication from Taylor B regarding our phone contracts and found a competative deal we were happy with.
December 3, 2025
Unprompted review
Reply from CAN Solutions Ltd
Thank you for your kind feedback — it’s great to hear you had such a positive experience.
We’re really pleased that Taylor was able to communicate everything clearly and help secure a competitive deal that worked for you. We’ll be sure to pass your comments on to him — they’ll be very much appreciated.
Thanks again for taking the time to leave a review, and we look forward to supporting you going forward.
Best regards,
CAN Support Team
Easy installation and fantastic…
Easy installation and fantastic customer service. Would highly recommend.
November 1, 2025
Unprompted review
Reply from CAN Solutions Ltd
Hi there, thank you so much for the lovely review! We’re really pleased to hear that the installation was smooth and that you had a great experience with our support team. Your recommendation truly means a lot to us. If you ever need anything in the future, we’re always here to help 😊
Kind regards,
CAN Support
Reply from CAN Solutions Ltd
Hi Alan, thank you for your great review! We’re delighted to hear you received excellent service from start to finish with your phone upgrade. We really appreciate your feedback and your custom. If you need anything at all going forward, just give us a shout 😊
Kind regards,
CAN Support
Recommended
Over the time (8 Years) with CAN Solutions Ltd I have found them to be very trust worthy, unlike many other I have used the passed.
I would recommend completely.
November 28, 2025
Unprompted review
Reply from CAN Solutions Ltd
Hi Robert, thank you so much for your fantastic review and for your loyalty over the past 8 years, that really means a great deal to us. We’re delighted to hear you’ve consistently found CAN Solutions to be trustworthy, and we truly appreciate your recommendation. Long-term partnerships like yours are what we value most. If you ever need anything, we’re always here to help 😊
Kind regards,
CAN Support
Customer for years - highly recommend
Been with CAN for years now, really recommend them! The service from Taylor and the team is always spot on. They’re always on hand if you need any help with anything.
November 19, 2025
Unprompted review
Reply from CAN Solutions Ltd
Hi Billy, thank you so much for your brilliant review and for being a loyal customer over the years! We’re really pleased to hear that the service from Taylor and the team has always been spot on — they’ll be delighted with your feedback. We truly appreciate your recommendation, and as always, we’re here whenever you need us
Kind regards,
CAN Support
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.