CAN Solutions Ltd Reviews 

750
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 95 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the support team is exceptionally helpful, polite, and prompt when answering questions or resolving various technical queries. People deeply appreciate the seamless transition process when moving their mobile and landline services, noting that daily business operations continue smoothly without unexpected disruptions. Some reviewers were not happy with initial setup complications, reporting occasional delays, technical hiccups, or unexpected issues during the transfer phase. A few customers also noted that configuring new systems, dealing with billing adjustments, or managing early technical hurdles wasn't always completely straightforward at the very beginning.

What people talk about most

Service

Consumers find service to be positive, highlighting prompt email and phone responses, seamless contract... See more

Staff

Customers had positive experiences with staff, frequently highlighting the helpfulness and efficiency of the... See more

Customer service

Customers consistently note positive experiences with customer service, praising prompt email responses and... See more

Response time

Reviewers mention positive feedback about response time, consistently highlighting that the support team and... See more

User experience

Clients share positive opinions on user experience, highlighting an easy-to-use portal, seamless processes,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We have recently moved over with Can Solutions and they have been amazing. Really efficient set up, taylored to our compannies needs. I've already had positive feedback from my non office based teams... See more

Company replied

Rated 5 out of 5 stars

We have used Can Solutions for a number of years now and couldn't be happier with their services. We have recently upgraded our contract via our account manager, Taylor Brotherton, who was very ef... See more

Company replied

Rated 5 out of 5 stars

We have been with CAN Solutions for almost 18 months now and had the need to add to our current contract. As we were almost half way through it wasn't as easy as just adding a sim but Jade Mills made... See more

Company replied

Rated 5 out of 5 stars

We are very happy to share that we using Can Solutions services from last 3 years. From the very 1st day we are getting best competitive price for sim and phone services as well as best customer servi... See more

Company replied


Company details

  1. Phone and Internet Service

Written by the company

CAN Solutions Ltd was founded in 2011 with a clear vision: to be entirely customer-focused and provide the best possible experience. With a background in business mobile sales and a leadership team boasting a combined 100 years of industry experience, our goal was to transform the perception of mobile providers. At the time, many were seen as dishonest, using misleading marketing tactics such as inflated cashback deals. We set out to change that by offering a completely transparent, upfront, and honest approach to business mobile contract provision. Today, our business has grown to serve over 1,500+ customers across business mobile, landlines, and energy.

The CAN-Solutions Way

Written by the company

WHO ARE WE?
We are an independent specialist providing multi-network mobile solutions, VOIP landlines and energy switching to businesses of all sizes. We are always striving to improve the way we support and manage our customers.
WHAT DO WE DO?
Our mission is to simplify the world of business tariffs across the telecoms and energy market and help find the ones that best suit your needs and save you money into the bargain. We do all this with an attentive, proactive approach to account management.
IT’S ALL ABOUT THE TARIFF!
One thing that business mobiles, landlines and energy have in common is that the key to a cost-effective solution is being on the right tariff. The fact is it’s a minefield of options out there, and that’s where we come in. We’ll break down the barriers and cut through the smoke and mirrors to lay all the options out plainly and simply.
EASY SWITCHING PROCESS
We make switching straightforward by providing robust support from start to finish. We deal with all the transfers between service providers, assist you right through to set-up and implementation of new hardware and online billing.

Contact info

4.9

Excellent

TrustScore 5 out of 5

750 reviews

5-star
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No recent history of asking for reviews

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4.9

All reviews

(750)

89 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent Product

Excellent Product. Great value and excellent account management!

February 24, 2025
Unprompted review
CAN Solutions Ltd logo

Reply from CAN Solutions Ltd

Dear HBR Signs & Design

Thank you for your fantastic review! We're thrilled to hear you're happy with our product, value, and account management. Your support means a lot to us! If you ever need anything, we're always here to help.

Kind Regards
CAN Support

Rated 5 out of 5 stars

Good communication with our account…

Good communication with our account manager. Great service and support

February 5, 2025
Unprompted review
CAN Solutions Ltd logo

Reply from CAN Solutions Ltd

Hi Kathy

Thank you for your kind feedback! We’re so pleased to hear that you’ve experienced great communication and support from your account manager. Providing exceptional service is at the heart of what we do, and it’s wonderful to know we’ve met your expectations.

If there’s ever anything more we can do for you, please don’t hesitate to get in touch. We truly appreciate your business and look forward to continuing to support you!

CAN Support

Rated 5 out of 5 stars

excellent service

I've dealt with a few people at CAN over the last 3 years or so and they've all been fantastic and always looking to go above and beyond. Have just renewed the full business package for mobiles and landlines/BB for another 3 years on a great deal and without hesitation.

February 5, 2025
Unprompted review
CAN Solutions Ltd logo

Reply from CAN Solutions Ltd

Hi Andrew,

Thank you so much for your wonderful feedback! We truly appreciate your continued trust in CAN Solutions over the past three years. It’s fantastic to hear that our team has consistently gone above and beyond to support your business needs.

We’re delighted that you’ve chosen to renew your full business package for mobiles, landlines, and broadband with us for another three years. Your confidence in our service means the world to us, and we’ll keep striving to provide you with the best deals and exceptional support.

If there’s ever anything more we can do for you, please don’t hesitate to reach out. Thank you for being a valued part of the CAN Solutions family!

Kind Regards
CAN Support

Rated 5 out of 5 stars

Professional company

I'm very happy with the phones and the deal I got from Can Solutions. They managed to get me out of the deal i was in. Basically the previous company threw me under a bus and they still call to try and get my business. Speaking with the team at Can Solutions is a breath of fresh air.
Professional and helpful.

February 4, 2025
Unprompted review
CAN Solutions Ltd logo

Reply from CAN Solutions Ltd

Hi Richard

Thank you for your kind words and for taking the time to share your experience! We’re so pleased to hear that you’re happy with your phones and the deal we were able to arrange for you. It’s great to know that our team could help you transition smoothly and provide the support you deserve.

We understand how frustrating it can be to feel let down by a previous provider, and we’re glad we could be a breath of fresh air for you. Your satisfaction means everything to us, and we’ll continue to offer professional, helpful service whenever you need it.

If there’s anything more we can do for you, please don’t hesitate to get in touch. Thank you for choosing CAN Solutions!

Kind Regards
CAN Support

Rated 5 out of 5 stars

Fantastic experience

From the very beginning CAN Solutions has been so helpful. The response times and follow ups are unmatched. The setup from dealing with the business development manager to the technical team to the account manager has made our company feel like their only client. The systems are easy to understand and everyone seems to go out of their way to accommodate specific needs.

January 31, 2025
Unprompted review
CAN Solutions Ltd logo

Reply from CAN Solutions Ltd

Hi Kylah,

Thank you so much for your fantastic feedback! We’re thrilled to hear that your experience with CAN Solutions has been so positive. Our team takes great pride in providing responsive support and personalised service, and it’s wonderful to know that we’ve made your company feel valued and well taken care of.

We understand that every business has unique needs, and we strive to make our systems as intuitive and adaptable as possible. Your kind words motivate us to continue delivering the highest level of service and support.

If there’s ever anything more we can do to assist you, please don’t hesitate to reach out. We truly appreciate your business and look forward to supporting your success!

Kind Regards
CAN Support

Rated 4 out of 5 stars

Rori has been a massive help!

We started off with a few issues with CAN regarding our contracts and coverage. Rori was put as our account manager and has been amazing in resolving our issues. The service provided following this has been the best, Would highly recommend.

January 30, 2025
Unprompted review
CAN Solutions Ltd logo

Reply from CAN Solutions Ltd

Dear Danielle,

Thank you for your fantastic feedback! We're so glad Rori was able to resolve your issues and provide the excellent service you’ve come to expect from us. It’s wonderful to hear that your experience has been so positive, and we truly appreciate your recommendation. If you ever need further assistance, we're always here to help! 😊

Kind regards,
CAN Support Team

Rated 5 out of 5 stars

I found my Account Manager Charley very…

I found my Account Manager Charley very responsive and helpful.

December 5, 2024
Unprompted review
CAN Solutions Ltd logo

Reply from CAN Solutions Ltd

Dear Peter,

Thank you for your great feedback! We're so glad to hear that Charley has been responsive and helpful in assisting you. We truly appreciate your kind words and are always here to help with anything you need! 😊

Kind regards,
CAN Support Team

Rated 5 out of 5 stars

Very Helpful

Quick to assist, very helpful. We have had a few issues with the chosen network we went with but this is not CAN Solutions fault. They always go above and beyond to help!

December 17, 2024
Unprompted review
CAN Solutions Ltd logo

Reply from CAN Solutions Ltd

Dear Georgina,

Thank you for your kind feedback! We're so glad to hear that our team has been quick to assist and always goes above and beyond to help. While we're sorry to hear about the network issues, we truly appreciate your understanding and continued trust in CAN Solutions. We're here whenever you need us! 😊

Kind regards,
CAN Support Team

Rated 5 out of 5 stars

Thank You Can Solutions!

Rori has been such an incredible account manager for us! She's been super responsive, helpful and accommodating and we can't thank her enough for how great she's been. CAN Solutions have been a great choice for our company and we'd definitely recommend them!

December 17, 2024
Unprompted review
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Reply from CAN Solutions Ltd

Dear P Partners,

Thank you so much for your wonderful feedback! We're thrilled to hear that Rori has been such an incredible account manager and that you've had a great experience with CAN Solutions. We truly appreciate your recommendation and are so glad we could support your company. If you ever need anything, we’re always here to help! 😊

Kind regards,
CAN Support Team

Rated 5 out of 5 stars

Thanks to Charley and the support team…

Thanks to Charley and the support team at CAN Solutions for your help this year.

December 17, 2024
Unprompted review
CAN Solutions Ltd logo

Reply from CAN Solutions Ltd

Dear Alan,

Thank you for your kind words! We're so glad to hear that Charley and the support team have been able to assist you this year. It’s always a pleasure to help, and we look forward to supporting you in the future. 😊

Kind regards,
CAN Support Team

Rated 5 out of 5 stars

We've been with CAN Solutions (Mobiles)…

We've been with CAN Solutions (Mobiles) for about 18 months now and they have proved to be very helpful and responsive. The customer portal is very useful for analysing billing. All in all I would recommend CAN Solutions.

December 16, 2024
Unprompted review
CAN Solutions Ltd logo

Reply from CAN Solutions Ltd

Dear SF,

Thank you for your positive feedback! We're so glad to hear that you've had a great experience with us over the past 18 months and that the customer portal has been helpful for you. Your recommendation means a lot to us, and we’re always here to assist with anything you need. 😊

Kind regards,
CAN Support Team

Rated 5 out of 5 stars

Excellent customer service by all at…

Excellent customer service by all at CAN Solutions

December 13, 2024
Unprompted review
CAN Solutions Ltd logo

Reply from CAN Solutions Ltd

Dear Rob,

Thank you for your great feedback! We're so pleased to hear that you received excellent customer service from our team at CAN Solutions. Your satisfaction is our priority, and we're always here to help whenever you need us. 😊

Kind regards,
CAN Support Team

Rated 5 out of 5 stars

We have used CAN Solutions for a number…

We have used CAN Solutions for a number of years in relation to our business mobile phones. Always reliable and happy to help!

December 9, 2024
Unprompted review
CAN Solutions Ltd logo

Reply from CAN Solutions Ltd

Dear ZB,

Thank you for your continued trust in CAN Solutions! We're so pleased to hear that you've had a reliable experience with us over the years. It's always our pleasure to help, and we look forward to supporting you for many more years to come! 😊

Kind regards,
CAN Support Team

Rated 4 out of 5 stars

Excellent customer service

Always great service, all staff are quick to assist! No complaints there!

It was a little challenging with the initial set up of the phones as APN settings needed updating to receive mobile data. Ended up being a little more expensive than I initially thought too - I don't think I was fully aware about all charges.

Staff are great!! THANK YOU

December 9, 2024
Unprompted review
CAN Solutions Ltd logo

Reply from CAN Solutions Ltd

Thank you for your honest feedback! We're so glad to hear that our team provided excellent service and were quick to assist. We appreciate your patience during the initial setup and take your comments about the charges on board to ensure clearer communication in the future. Your satisfaction is important to us, and we’re always here to help. 😊

Kind regards,
CAN Support Team

Rated 5 out of 5 stars

We installed a new phone system…

We installed a new phone system integrating some old analogue equipment via ATA adaptors. The phones arrived preconfigured to my specifications and following a test run on a temporary phone line we ported multiple phone numbers to the new system from our old supplier.

Once fully ported some system changes were requested by and actioned in very fast lead times. All issues were fully resolved and the system working perfectly in 1 day... no mean feat considering the old mill our firm is in.

In particular, Ben, Conall and Charley made the whole process painless. We are VERY happy we changed from our old supplier the Can-Solutions

October 29, 2024
Unprompted review
CAN Solutions Ltd logo

Reply from CAN Solutions Ltd

Dear John,

Thank you for your detailed and glowing review! We're delighted to hear that your new phone system installation went smoothly and that Ben, Conall, and Charley were able to make the process seamless for you. It’s fantastic to know everything is working perfectly, even in a challenging setting like the old mill. Your satisfaction means the world to us, and we’re thrilled you chose CAN Solutions. 😊

Kind regards,
CAN Support Team

Rated 5 out of 5 stars

Great Company and Amazing customer services

The account managers at Can Mobile / Can Solution provided exceptional service. No task was too difficult, and every question we had was addressed promptly and professionally. Overall, it has been a remarkable experience, and I would highly recommend Can Solutions to others.
Many thanks to Oliver, Charley and the whole team

November 1, 2024
Unprompted review
CAN Solutions Ltd logo

Reply from CAN Solutions Ltd

Dear Luiz.

Thank you so much for your wonderful feedback! We're thrilled to hear that you had such a positive experience with our team. Oliver, Charley, and the rest of us truly appreciate your kind words and recommendation. We're always here to provide exceptional service and support whenever you need it. 😊

Kind regards,
CAN Support Team

Rated 5 out of 5 stars

Our company have been doing business…

Our company have been doing business with Can for a number of years now and never had any issues really. We have just renewed our subscription with Trudi which went well and she kept me informed of the delivery of our new handsets.

November 4, 2024
Unprompted review
CAN Solutions Ltd logo

Reply from CAN Solutions Ltd

Dear Ian,

Thank you for your loyalty and for taking the time to share your experience! We're delighted to hear that Trudi ensured a smooth renewal process and kept you informed every step of the way. Your continued trust means so much to us, and we're always here to assist whenever you need. 😊

Kind regards,
CAN Support Team

Rated 5 out of 5 stars

Fabulous and helpful service!

Fabulous and helpful service from Trudi. Helped solve my issue and explained things in an easy to understand way.

November 26, 2024
Unprompted review
CAN Solutions Ltd logo

Reply from CAN Solutions Ltd

Dear Mark,

Thank you for your kind words! We're thrilled to hear that Trudi was able to help you and provide clear explanations. We'll make sure to pass along your lovely feedback to her! 😊 If you need any further assistance, we’re always here to help.

Kind Regards
CAN Support

Rated 5 out of 5 stars

Charley Moetamedi just made the whole…

Charley Moetamedi just made the whole experience so easy and was super friendly!

November 1, 2024
Unprompted review
CAN Solutions Ltd logo

Reply from CAN Solutions Ltd

Dear Barri,

Thank you for your kind words! We're so glad to hear that Charley made your experience easy and enjoyable. We’re proud to have such a friendly and helpful team member. If you ever need anything else, don’t hesitate to reach out!

Kind Regards
CAN Support

Rated 5 out of 5 stars

Long working relationship with CAN Solutions

We have been working with CAN Solutions for a number of years now and as the person within our business that deals directly with CAN, I can tell you that they always response quickly and effectively and are always very polite and helpful. We have our mobile phones with them and they always respond to any queries we have and we never have any problem with service on the phones.

October 23, 2024
Unprompted review
CAN Solutions Ltd logo

Reply from CAN Solutions Ltd

Dear Angela,

Thank you so much for your continued trust and kind feedback! We're delighted to hear that your long-standing relationship with CAN Solutions has been a positive one. It's great to know that we've been able to provide quick, effective support and maintain a smooth experience with your mobile phones. Your satisfaction is our top priority, and we look forward to supporting you for many more years to come. If you ever need anything, we're always here to help!

Kind Regards
CAN Support

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