Canada Post Reviews 

Canada post is a joke our community mailbox was taken by an accident, it was reported and 3 weeks later no reply as to when it will be replaced not even notification from them of how people get their mail. Disgusting service total joke. They deserve a 0 rating.

Worst experience with this company. They don't train their employees properly. 5 people told me different information and making me waste my time and money to pay for their low quality service. If i have a choice i would never use their company to receive or send mail.

I sent my son a care package, with cologne samples, taped the tops well, and packaged in a zip lock bag. I added red stickers to clearly marked the box "fragile, liquid, and this side up". The package arrived trashed.. and obviously had been kicked around. I wonder if they did that on purpose? It should not even have been delivered!

Lazy union workers that complain about working. Consistently going on strike delaying parcel delivery. It takes them days to deliver something from Laval, QC, to Ottawa, ON. I could have literally jogged to quebec, got the order, and jogged back quicker and with an extra $30 saved in my pockets.

I work for pharmacy company and there is a guy who come for pick up the all packages Kosal
just want to tell that he is really a great professional, calm and working hard and his customer service skills are amazing.

The worst for parcel delivery. Package was picked up in B.C. And was to be delivered to Saskatchewan. Sat in B.C. For many days and then was sent to Toronto. 10 days after package was received in B.C., it is now being sent from Toronto, to me in Saskatchewan. They wonder why they are losing money...thy are awful. 10 days...10 days and counting.

I was at the post office in Newmarket and Benham went above and beyond to help me.

My keys with a War Amps tag were deposited for me by a restaurant owner out of town. She asked if I would come and pick them up but I thought that with the tag I would have them in a week. That was Feb 14. As of today .. April 3, I have not received them yet.I have phoned CP at least 4 times and got the runaround each time. They don't care

VERY VERY VERY SLOW SHIPPING. My package was in missisauga for 10 days.

The worst company with very poor customer service

wondering why we pay for a service for delivery, they say they tried to deliver it but I have a camera.. no delivery attempt.. call them for support they say too bad you have to go pick it up now we don;t re-deliver. even though they never made the attempt?

this is why Can post is goin g down fast.. DO NOT USE THEM

The worst company ever. They NEVER deliver! They always stick a post it and run away

I called into Canada Post yesterday and was called Madam by the agent at least THREE TIMES after I told him I was a sir and NOT a madam. He kept calling me madam at least three times after I corrected him which was rude and disrespectful.

Same package lost twice. First one said "delivered" when it wasn't. Second had a delivery date change to item delayed and then lost. No follow up on either "service ticket" from them. They just don't care one bit about whether or not you get your package because they are so far underwater financially and so antiquated in terms of tracking and customer service. Tragic really that the national postal service of Canada is just a big joke now.

I used their check feature I'm in line next or disconnects me now I got to redo it and put all my information in that doesn't work it won't let me talk to an agent oh let me phone them no over half an hour wait time past week so how am I supposed to get my mail delivered properly

You wonder why packages go missing and get stolen? Because the "new" workers are asking questions like "how much is your package worth" and "what is your package"...asking private information. I lost a $300 package due to this. Don't ever trust a "new" worker.

Lets start off by saying that this companys employees have been on strike so many times its not even funny wanting absolutely ridiculous things! Maybe the workers should learn to do their jobs properly for the pay they get now. I dont pay 30 dollars for shipping so I can pick up my package at the post office! I live in a secure building with a parcel box and a mailbox yet they leave a slip and now I must wait another day plus get done work early enough to be able to pick it up! This happens far too often! We cannot get rid of this service in Canada fast enough!

Further to my Feb 25/26 post with Trustpilot concerning a possibly all lazy & avoid delivery concern about a no parcel delivery experience I had with Canada Post a month ago, & this "James" person at Canada Post call centre told me " the local depot supervisor would call me "on or before March 2" (LIE!)

Well, you guess all correct, NO ONE EVER CALLED WHATSOEVER FROM CANADA POST WHOEVER!

Moreover, it has been noticed by me that since about the same date I posted my complaint about Canada Post, at least 3 known & expected regular mails supposedly by Canada Post has not been received at all. Not to mention, unknown number of my Canada Post delivered mails has possibly disappeared without my knowledge since about Feb 20/26.

Canada Post has my personal information when I called & complained to this "James" person on Feb 20/26 as they demanded such information in order to process my complaint, & so on.

If someone at Canada Post is indeed stealing or preventing some of my mails from reaching me, I believe that is an open violation of not only the Canada Post Corporation Act but also the Criminal Code of Canada & breach of trust.

Canada Post: peak crown-corp incompetence. Can't haul a damn envelope from BC to Alberta without 'delays,' ghosts, and vanishing acts—while my Temu crap lands quicker than a Trudeau photo-op. Overpriced, understaffed, lost twice, 'tracking' that's just a joke. If this is Ottawa's idea of 'essential service,' no wonder the whole country's stuck in molasses. One star. Burn it down. Everyone quit

OMG, Canada Post, you are so third world!! Absolutely despicable service!! My daughter desperately needed her medication, and was promised a 3 day delivery service (for a 2 hour drive). It's been 2 weeks and still nothing!!!! Where the heck is the package???