I’m very impressed with this company’s performance to date. When I had issues with one of my vapes, without any hesitation, they immediately replaced it. They are reasonable enough priced. Extremely f... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I've only ordered replacement pods for a Nexlim so far but plan on trying their juice soon . Prices are a lot better than what I pay in my home province ( BC ) and they also have things available that... See more
Company replied
The only place I will order my items! Shipping is SUPER FAST and there is always the handwritten "Thank You" included. Super easy to connect and ask questions about the products as well! 100% Custom... See more
Company replied
Enjoyment on all levels: products, quality, shipment times and best of all great customer service! There is no more of a struggle to find what is needed and even if I'm looking for something that I ca... See more
Company replied
Company details
Written by the company
We are proud to be the vape shop Canadians have been coming back to since 2010! Canada Vapes handcrafts over 75 e-liquids using ingredients we trust. Every bottle is carefully crafted, quality tested, and supported by a team of real people who actually vape and stand behind what we make. Whether you’re new to vaping or looking to upgrade, we carry a wide selection of starter kits and devices to help you find the right fit. Enjoy free shipping on orders over $50, along with handwritten notes, extra goodies, and exclusive coupon codes! For adults 19+ only. Start shopping at www.canadavapes.com
Contact info
30 Micro Ct, N5W 3Z5, London, Canada
- 1-844-286-8273
- support@canadavapes.com
- www.canadavapes.com
4.9
Excellent
476 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fast delivery
Fast delivery, great products, friendly customer service. I highly recommend Canada Vapes!
June 11, 2026
Unprompted review
Reply from Canada Vapes
Thanks Shawn! We appreciate it!
Stellar everything
Stellar everything, products, service, packaging and shipping. Not to mention that I have a Vaporesso Eco nano pod that doesn't leak, the pods are sturdy and the filler tab has never ripped off. I have been using this pod system for almost a year and have yet to replace it. The battery is still working perfectly. One thing I used to hate is that I'd buy a system and the battery would drop after a month or so and I would have to keep buying over and over. I have def got my moneys worth. Nice to pay for something that doesn't suck for a change.
June 13, 2026
Unprompted review
Reply from Canada Vapes
Thank you for your detailed review, Jacky! We’re really glad to hear you’ve had such a great experience with both our service and the Vaporesso Eco Nano pod system. It’s great to know you’ve found something reliable that lasts and performs well over time, especially compared to past experiences. We’re also happy that our packaging and shipping have met your expectations. We truly appreciate your support and look forward to serving you again!
Good Canadian vaping site
I mostly buy coils from them, good prices, free shipping at 50$ and friendly customer service. Never had an issue after many orders.
May 25, 2026
Unprompted review
Reply from Canada Vapes
Thanks for the review!
They always have my choice in stock and…
They always have my choice in stock and reliably ship direct to my home. Great service and great selection.
June 11, 2026
Unprompted review
Reply from Canada Vapes
Thank you for the review Lesley!
I BEEN DEALING WITH CANDA VAPES FOR A…
I BEEN DEALING WITH CANDA VAPES FOR A LONG TIME I ORDER ONLINE ACROSS CANADA QUICK SERVICE ALWAYS THE RIGHT PRODUCT 5 STAR QUICK RESPONSES BACK TO EMAIL QUESTIONS IF U LOOKIMG FOR A COMPANY TO FULLFIL UR VAP NEED THIS IS THE COMPANY THANK U FOR ALL UR HARDWORK
June 11, 2026
Unprompted review
Reply from Canada Vapes
Thank you for your continued support over the years and for sharing your experience! We’re really glad to hear you find our service fast, reliable, and consistent, and that your orders always arrive with the right products and quick responses to your questions.
We truly appreciate your loyalty and kind words, and we’re grateful to have you as a customer. Thank you for choosing us!
Fast and professional service with a…
Fast and professional service with a wide range of flavours and hardware at a reasonable price.
June 10, 2026
Unprompted review
Reply from Canada Vapes
Thank you for the review Mike! We are glad you enjoy our wide range of flavours and appreciate your business!
I ordered two vapes
I ordered two vapes, but they only sent one. I followed up with an email and photos, but never received a response.
*Edit.. I received a response today and they are sending out another unit.
June 3, 2026
Unprompted review
Reply from Canada Vapes
Thank you for taking the time to update your review, and we’re sorry again for the initial mix-up with your order and the delay in getting back to you. We understand how frustrating that must have been, especially when you needed a quick resolution.
We’re glad we were able to respond and get a replacement unit arranged for you. We appreciate your patience while we got this sorted and we’ll use your feedback to improve our communication going forward. Thank you for giving us the opportunity to make it right.
Excellent prices
Excellent prices, speedy delivery, and incredibly friendly service; it's the best spot for all your vaping requirements, highly recommended.
June 10, 2026
Unprompted review
Reply from Canada Vapes
Thank you for the review!
Great site for your vaping supplies!
Canada Vapes has a good selection of products. I had just purchased some pod refills this time around but will definitely give there juices a try the next time I order. Fast shipping and the personalized hand written card was a nice touch. Thanks Pete!
June 5, 2026
Unprompted review
Reply from Canada Vapes
Thank you for your review, Scott! We’re really glad to hear you’re happy with our selection of products and that your pod refills worked well for you. It’s great to know shipping was fast and that the handwritten card added a nice personal touch to your order. We really appreciate your support and look forward to helping you with your next order when you’re ready to try our e-liquids!
I've ordered from them before
I've ordered from them before.
This time I had a issue with a vape mod and they were more than helpful.
I'm impressed with customer service.
June 3, 2026
Unprompted review
Reply from Canada Vapes
Thank you for your review! We’re really glad to hear that even after your previous orders, this experience stood out for you. It’s great that our team was able to help quickly and get the issue with your vape mod resolved. We really appreciate your continued support and are happy to know our customer service left a strong impression. We’re always here if you need anything in the future!
First time for a purchase and it was…
First time for a purchase and it was quick delivery and on a great price point. I placed another order today and I am very pleased
June 8, 2026
Unprompted review
Reply from Canada Vapes
Thank you for your review, Marlene! We’re really glad to hear your first order arrived quickly and at a great price point. It’s also great to know you’ve already placed another order and are happy with your experience so far. We truly appreciate your support and look forward to continuing to serve you!
Best Service
I have been using Canada Vapes for all my vaping needs for a few years now.
They’re always quick with delivery and have things u couldn’t find elsewhere.
Always a thank you note and a small treat! Good job,
May 1, 2026
Unprompted review
Reply from Canada Vapes
Thank you for your continued support! We’re really glad to hear that you’ve had consistently good experiences over the years with our fast delivery, unique product selection, and those little personal touches like the thank you note and treats. It means a lot to us that you keep coming back, and we truly appreciate your loyalty. We look forward to serving you again!
Great Service....
These guys have the best service of any of the vape compamies I've dealt with since I started vaping 13 years ago. I order it in the morning from Windsor and I have it the next day. I have called with questions in the past and there is always someone that helps right away. As far as products, the liquids I have ordered have all been good. I just wish somebody could make a cherry, NOT black cherry or tart sour cherry, but a normal cherry flavour e-liquid, as I have not been able to find one since Maple Leaf Vapes, one of the original companies years ago, shut down.
May 14, 2026
Unprompted review
Reply from Canada Vapes
Thank you for your detailed review, Robert! We’re really glad to hear you’ve had such a strong experience with our service over the years, especially the fast next day delivery and quick support when you call in with questions. It’s also great to know you’ve been happy with the liquids you’ve ordered.
We hear you on the cherry flavour too. Finding that simple, classic cherry profile can be surprisingly difficult, and feedback like yours is helpful for us to pass along when looking at future flavour options. We really appreciate your loyalty and support, and we look forward to serving you again!
Great vaping
Great vaping, great service. Been with them for years. Why change?!
June 2, 2026
Unprompted review
Reply from Canada Vapes
Thank you for your continued support! We’re really glad to hear you’ve been happy with both the products and service over the years. It means a lot to have long-term customers like you, and we truly appreciate your loyalty. We look forward to keeping things consistent and serving you again soon!
So Friendly
Great vape juice (menthol)! Always fast delivery. Friendly communication.
May 30, 2026
Unprompted review
Reply from Canada Vapes
Thank you for your review! We’re really glad to hear you’re enjoying the menthol vape juice and that our fast delivery and friendly communication have made a positive impression. We truly appreciate your support and look forward to serving you again!
Never an issue even if there's an…
Never an issue even if there's an issue. Great service.
May 20, 2026
Unprompted review
Reply from Canada Vapes
Thank you for your feedback! We’re really glad to hear you’ve consistently had a smooth experience, even when something comes up. It means a lot to know our service has been able to take care of things quickly and keep everything on track. We appreciate your support and look forward to serving you again!
Excellent product and excellent…
Excellent product and excellent customer service. My go to place for my vapes 😊
June 5, 2026
Unprompted review
Reply from Canada Vapes
Thank you for your kind review! We’re really glad to hear you’re happy with both our products and customer service, and it means a lot to know we’re your go to place for your vapes. We truly appreciate your support and look forward to serving you again!
I have been ordering from Canada vapes…
I have been ordering from Canada vapes for the past 10 years. They have the absolute best products. There are many vape stores in my city but they don’t hold a candle to Canada Vapes. Shipping is always quick and the vast array of products is second to none. I have and will continue to recommend them
June 5, 2026
Unprompted review
Reply from Canada Vapes
Thank you for your amazing long-term support! We’re really grateful to hear that after 10 years you still feel Canada Vapes stands above the rest, especially with the product selection, quick shipping, and overall consistency you’ve experienced over the years.
It means a lot to know you’ve trusted us for so long and continue to recommend us even with other options available locally. We truly appreciate your loyalty and support, and we look forward to continuing to serve you for many more years to come!
They are reliable
They are reliable, consistent and friendly. The goods are received quickly and in great shape. I highly recommend this company!
June 4, 2026
Unprompted review
Reply from Canada Vapes
Thank you for your kind review! We’re really glad to hear you find our service reliable and consistent, and that your orders always arrive quickly and in great condition. It means a lot to know you would recommend us. We truly appreciate your support and look forward to serving you again!
Reply from Canada Vapes
Thank you for your feedback! We’re really glad to hear you’re enjoying the flavours. We appreciate your support and look forward to serving you again!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.