I’m very impressed with this company’s performance to date. When I had issues with one of my vapes, without any hesitation, they immediately replaced it. They are reasonable enough priced. Extremely f... See more
Company replied
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See what reviewers are saying
I've only ordered replacement pods for a Nexlim so far but plan on trying their juice soon . Prices are a lot better than what I pay in my home province ( BC ) and they also have things available that... See more
Company replied
The only place I will order my items! Shipping is SUPER FAST and there is always the handwritten "Thank You" included. Super easy to connect and ask questions about the products as well! 100% Custom... See more
Company replied
Enjoyment on all levels: products, quality, shipment times and best of all great customer service! There is no more of a struggle to find what is needed and even if I'm looking for something that I ca... See more
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Company details
Written by the company
We are proud to be the vape shop Canadians have been coming back to since 2010! Canada Vapes handcrafts over 75 e-liquids using ingredients we trust. Every bottle is carefully crafted, quality tested, and supported by a team of real people who actually vape and stand behind what we make. Whether you’re new to vaping or looking to upgrade, we carry a wide selection of starter kits and devices to help you find the right fit. Enjoy free shipping on orders over $50, along with handwritten notes, extra goodies, and exclusive coupon codes! For adults 19+ only. Start shopping at www.canadavapes.com
Contact info
30 Micro Ct, N5W 3Z5, London, Canada
- 1-844-286-8273
- support@canadavapes.com
- www.canadavapes.com
4.9
Excellent
475 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
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Great Quality and Friendly Service
I've been using Canada Vapes' services for several years. Fast service, quick delivery, and an efficient team — and a big plus for me: there's always a little personal note in every package. I love it! Plus, the quality of the products is consistently excellent.
May 17, 2026
Unprompted review
Reply from Canada Vapes
Thank you for your continued support over the years! We’re really glad to hear you’ve had such a positive experience with our fast service, quick delivery, and consistent product quality. It’s also great to know the little personal notes in each package make a difference — we really enjoy adding that extra touch.
We truly appreciate your loyalty and kind words, and we look forward to continuing to serve you!
Excellent security requirements
I love the fact that it is identification required as well as signature required when the package is being picked up from the post office as this is the first company I have purchased tobacco, vape juice from that requires that level of security.
June 2, 2026
Unprompted review
Reply from Canada Vapes
Thank you for your feedback! We’re really glad to hear you appreciate the added security with ID and signature required for pickup. We know it adds an extra step, but it’s an important part of making sure orders are delivered safely and to the right person. We truly appreciate your support and are happy to hear it gives you added peace of mind when ordering from us!
Thank you for the extremely quick…
Thank you for the extremely quick service and shipping out of all my orders!
May 27, 2026
Unprompted review
Reply from Canada Vapes
Thank you for your kind review! We’re really glad to hear you’ve been happy with the speed of our service and shipping across all your orders. We truly appreciate your support and look forward to continuing to deliver quickly for you!
i'm used to buy from your company and…
i'm used to buy from your company and it was the first time one of the vapes i bought would not work , it made a sound like it was gonna explode and stopped. the rest of them worked. they are full of flavor great , they last longer then most of the others i tried before i found canada vapes.
June 1, 2026
Unprompted review
Reply from Canada Vapes
Thank you for your feedback, and we’re really sorry to hear about the issue you experienced with that vape.
That definitely doesn’t sound right, especially with the sound you described. We’re glad to know the rest of your order worked as expected and that you’ve generally had a good experience with the flavour quality and longevity of our products.
If you haven’t already, please reach out to our support team again with the details of the unit, as we’d like to make sure this is properly looked into and resolved for you. We really appreciate your continued support and the time you took to share your experience.
Reply from Canada Vapes
Thank you for your review! We’re really glad to hear you’re happy with the shipping and the vapes. We appreciate your support and look forward to serving you again!
Fast service with a smile
Good selection of products, Canada proud, friendly and funny personalized service, super fast delivery - and my order came with candy.
This company can do no wrong in my eyes.
May 26, 2026
Unprompted review
Reply from Canada Vapes
Thank you for such a great review! We’re really glad to hear you’re happy with our product selection, fast delivery, and the personal touches like the handwritten notes and little treats in your order.
It means a lot to know you enjoy the humour and service as well — we really try to keep things friendly and a bit fun. We truly appreciate your support and kind words, and we’re grateful to have you as a customer!
First Purchase = Awesome
Just made my first purchase from these folks and it was a great experience. Easy site, quick verification, delivery tracking and on time delivery. Prices are descent and the product arrived as I ordered it. Can't get better than that!!
May 29, 2026
Unprompted review
Reply from Canada Vapes
Thank you for your review! We’re really glad to hear your first experience went smoothly and that you found the site easy to use, verification quick, and delivery right on time. It’s also great to know your order arrived exactly as expected and at a price you’re happy with.
We really appreciate you giving us a try and look forward to serving you again!
I love the personal experience with the…
I love the personal experience with the company. they are very fast with delivery. the products are in stock.
I love the variety and that I find everything I want.
I order only with them and only with them because I get a personal message every time with the order. I feel like a welcomed customer!!!
May 13, 2026
Unprompted review
Reply from Canada Vapes
Thank you for your lovely review! We’re really glad to hear you enjoy the personal experience with us and that you’ve consistently had fast delivery, good stock availability, and a wide variety of products to choose from.
It means a lot to know the personal messages with each order make you feel appreciated as a customer. That’s exactly the kind of experience we aim to provide. We truly value your loyalty and are happy to have you with us!
Awesome service
Awesome service, Canada post broker the bottle and I got an empty bottle in the mail but they sent me a replacement bottle as soon as I messaged them and it’s an awesome flavour.
May 18, 2026
Unprompted review
Reply from Canada Vapes
Thank you for your review! We’re really sorry to hear the bottle was damaged in transit, but we’re glad our team was able to get a replacement out to you quickly and without hassle.
It’s great to know everything arrived as it should the second time and that you’re enjoying the flavour. We really appreciate your understanding and your support!
Extremely fast delivery
Extremely fast delivery. Excellent quality products. Have been a client for several years now
May 28, 2026
Unprompted review
Reply from Canada Vapes
Thank you for your continued support over the years! We’re really glad to hear you’ve consistently had fast delivery and excellent product quality. It means a lot to have long-term customers like you, and we truly appreciate you taking the time to share your experience. We look forward to serving you again!
Great experience
Great experience. Had an issue with a faulty device, they helped me through the whole process and now I have a new one that works perfectly. Super fast delivery too.
May 21, 2026
Unprompted review
Reply from Canada Vapes
Thank you for your review! We’re really glad to hear our team was able to help you through the issue and get you a replacement device that’s working properly now. It’s also great to know the delivery was fast and everything arrived as expected. We really appreciate your support and are always here if you need anything in the future!
Amazing products
Amazing products, good prices and very fast shipping. Canada Vapes is my go to supplier for all my vaping products! A++++++++
May 27, 2026
Unprompted review
Reply from Canada Vapes
Thank you for your review! We’re really glad to hear you’re happy with the products, pricing, and fast shipping. It means a lot to know we’ve become your go to supplier for all your vaping needs, and we truly appreciate the A+ x10 rating and your support!
Easy, Fast, Great Product
Had everything I need at a reasonable cost. The shipping time was fairly quick. Canadian Black Pipe Tobacco is a nice flavor that isn't overpowering.
May 12, 2026
Unprompted review
Reply from Canada Vapes
Thank you for your review! We’re really glad to hear you found everything you needed at a reasonable cost and that your order arrived fairly quickly. It’s also great to know you’re enjoying the Canadian Black Pipe Tobacco flavour and finding it smooth and well balanced.
We truly appreciate your support and look forward to serving you again!
First time buying from Canada Vapes and…
First time buying from Canada Vapes and honestly, I had a really good experience. I only ordered one of their disposables to get a feel for their quality, and everything went smoothly from start to finish.
Shipping was quicker than I expected, and the disposable arrived well packaged with no issues at all. The flavour was amazing, and I could tell that even though this was a disposable, they put some serious thought into it. Truly one of a kind.
Customer service is also worthy of a mention, easily one of the best I've experienced on a site in general. Every time I had a question, they were there and responded quickly. And even with that, they actually gave useful answers instead of generic artificial responses.
Overall, I’m very happy with my first order, and I’ll definitely be ordering from them again in the future!
May 27, 2026
Unprompted review
Reply from Canada Vapes
Thank you for taking the time to share your first experience with us! We’re really glad to hear everything went smoothly from ordering to delivery, and that your disposable arrived quickly, well packaged, and in great condition.
It’s also great to know you enjoyed the flavour and felt the quality stood out. We put a lot of care into selecting products, so that feedback means a lot.
We really appreciate your kind words about our customer service as well. Being able to give helpful, clear answers is something we always aim for, so it’s great to hear that came through for you.
Reply from Canada Vapes
Thank you for your review! We’re really glad to hear you found the service trustworthy and that everything arrived on time. We appreciate your support and look forward to serving you again!
Excellent company extremely happy with…
Excellent company extremely happy with what i recieved
May 6, 2026
Unprompted review
Reply from Canada Vapes
Thank you for the review!
I love this vape
I love this vape! Now please do a mint ice for old chicks like me. 😁
April 17, 2026
Unprompted review
Reply from Canada Vapes
Thank you for your review! We’re really glad to hear you’re loving your vape and having a good experience with it.
If you’re looking for a trouble-free
If you’re looking for a trouble-free , friendly business to deal with , this is it. They are reliable but more importantly are there when you need help.
May 5, 2026
Unprompted review
Reply from Canada Vapes
Thank you for your kind review! We’re really glad to hear you find us reliable and easy to deal with, and that our team has been there when you needed help. We truly appreciate your support and look forward to continuing to serve you!
Great reliable service
Been using them for a long while, always fast and seamless orders. Great customer service!
May 21, 2026
Unprompted review
Reply from Canada Vapes
Thank you for your continued support! We’re really glad to hear your orders have always been fast and seamless and that you’ve had a great experience with our customer service. We truly appreciate your loyalty and look forward to serving you again!
Best in class!
I have purchased many times over the past few years and find CV's site easy to navigate, customer service is superb, and products are excellent! They are speedy getting orders filled and I have never been disappointed!
May 4, 2026
Unprompted review
Reply from Canada Vapes
Thank you for your continued support over the past few years! We’re really glad to hear you find the site easy to use, our customer service helpful, and the products consistently excellent. It’s great to know your orders have always been handled quickly and that you’ve never been disappointed. We truly appreciate your loyalty and look forward to serving you again!
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