Our sales person….Tavish Newman. In The past two years, because of his good advice and service, we havé purchased a refridgerator, a stove and microwave and now a washer and dryer. We havé once moré... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Had my appliances in stock or only had to wait a week. Lots of communication from the Salesperson Jason Lamoureux as to when my appliances were being delivered. Secondly all the delivery staff were fr... See more
The only reason for a four star rating was due to unforeseen circumstances the install did not happen when requested. It happened later in the day. I had to cancel a dental appt and reschedule. The o... See more
As I knew what I wanted and there was a floor model for me to see it made it easy for the salesman , Rico , to give me all the pertinant information regarding the purchace . In addition, he took the... See more
Company details
- #3 of 6 best companies in Appliance Store
About Canadian Appliance Source - Barrie
Written by the company
Canadian Appliance Source, founded in 2008, has developed into a forerunner of modern appliance retail. Our model is unique in that our focus has always been on providing our customers with the personalized, thoughtful help and advice of an appliance specialist. Whether online or in-store, CAS customers receive knowledgeable advice, expert service, and quality appliances at exceptional prices. Our goal is to leave each customer with the certainty they made the right choice buying from us.
Now with more than 40 locations, our mission has grown to be the largest national appliance retailer in Canada. However, we will be a coast-to-coast retailer with a difference: we will still offer each customer that same personalized advice and unique in-store experience. We will do this by maintaining the exemplary level of training each sales associate receives; we will do this by ensuring every member of the CAS team shares our values of respect, responsibility, and commitment to customer satisfaction. We will do this by empowering everyone in our company to provide our customers with the expertise they deserve. CAS has always stood apart from the competition, and as we grow, we will continue to do so. We now have the resources, the ability, and most importantly, the drive to be the best appliance retailer in Canada.
Although we have grown in size, we have never lost our focus on creating our unique, customer-centric, in-store experience. Each CAS store has a boutique feel, features streamlined, modern displays, and customers are serviced by personable, knowledgeable staff. We pay attention to the details, from complimentary water and coffee, to helpful customer information stations to make the shopping experience as pleasant as possible.
A word to describe Canadian Appliance Source would be UNIQUE. Our ability to stand apart lies with our two million online impressions we receive each day, our fully customized internal software that not only ensures customer satisfaction during each stage of their experience with us, but also a dream to work with for our employees. As you can see, our vision of customization goes far beyond just our sales experience with each customer. It trickles into the very meticulously created displays for each store to ensure that all products are displayed and presented to a higher quality than expected.
Working at Canadian Appliance Source offers staff the opportunity to improve each and every day. We believe in our values of respect, improvement, responsibility, and commitment to customer satisfaction and ensure that employees are given the tools and resources to live these values each day, at every store, at every level in the company.
Contact info
468 Bayfield St, Unit 2, L4M5A2, Barrie, ON, Canada
- 7059996074
4.8
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Everything perfectly fine....purchase…
Everything perfectly fine....purchase easy....I had purchased 3 prior itmes over year ago. Was very happy with service and delivery.. So repeat custom...everything was great !
June 25, 2026
Had my appliances in stock or only had…
Had my appliances in stock or only had to wait a week. Lots of communication from the Salesperson Jason Lamoureux as to when my appliances were being delivered. Secondly all the delivery staff were friendly, respectful and punctual. Definitely will recommend this store😊
June 25, 2026
As I knew what I wanted and there was a…
As I knew what I wanted and there was a floor model for me to see it made it easy for the salesman , Rico , to give me all the pertinant information regarding the purchace . In addition, he took the time required to answer all of my questions and all arrangements were followed through without a hitch.
July 1, 2026
Our sales person….Tavish Newman
Our sales person….Tavish Newman. In The past two years, because of his good advice and service, we havé purchased a refridgerator, a stove and microwave and now a washer and dryer. We havé once moré Appliance to replace when it is no longer working and thatbis a dish washer. When that Time comes i will be seeing Tavish for advice and purchasing.
We are very happy with The Appliance we havé purchased so far.
June 29, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
The delivery came on time and the…
The delivery came on time and the driver and assistant were quick and efficient!
June 20, 2026
Reply from Canadian Appliance Source - Barrie
Hi Alister,
Thank you for your kind review and for choosing CAS! We're glad to hear your delivery arrived on time and that our team was quick and efficient. We truly appreciate your business, look forward to serving you again, and hope you'll recommend CAS to your family and friends!
CAS
Great experience with CAS
Our rep Sam was very helpful and responsive, He helped find the right fridge at a good price. Delivery crew was on time, efficient and careful.
June 27, 2026
Reply from Canadian Appliance Source - Barrie
Hi Marc,
Thank you for your kind review and for choosing CAS! We're delighted to hear Sam helped you find the right fridge at a great price and that our delivery team provided timely, careful service. We truly appreciate your business, look forward to serving you again, and hope you'll recommend CAS to your family and friends. Enjoy your new fridge!
CAS
This is our second time buying for the…
This is our second time buying for the Barrie store. We purchased again thru Jason Boyer and I would recommend him highly to anyone. Nothing but first class.
June 26, 2026
Reply from Canadian Appliance Source - Barrie
Hi Paul & Melissa,
Thank you for your continued support and for choosing CAS again! We're thrilled to hear Jason Boyer provided another first-class experience for you. We truly appreciate your repeat business, look forward to serving you again, and hope you'll continue recommending CAS to your family and friends!
CAS
Exactly what we wanted
Exactly what we wanted, when we wanted it and a good price. Great communication from delivery service. Professional and efficient
June 26, 2026
Reply from Canadian Appliance Source - Barrie
Hi Marie/Rob,
Thank you for your great review and for choosing CAS! We're happy to hear everything met your expectations, with timely delivery, good pricing, and clear communication from our team. We truly appreciate your business and look forward to serving you again. Please keep CAS in mind for your future appliance needs and feel free to recommend us to your family and friends!
CAS
We knew the exact appliances we wanted…
We knew the exact appliances we wanted and they were delivered quickly after being ordered because they were not in the store. We only had to be without a dryer for a short period of time.
June 25, 2026
Reply from Canadian Appliance Source - Barrie
Hi Pat,
Thank you for your kind review and for choosing CAS! We're glad we could get your appliances delivered quickly and help minimize the time without your dryer. We truly appreciate your business and look forward to serving you again. Please keep CAS in mind for your future appliance needs and feel free to recommend us to your family and friends!
CAS
The agent was great in helping to place…
The agent was great in helping to place our order. Free Delivery was on time, efficient and courteous. The whole process was easy.
June 25, 2026
Reply from Canadian Appliance Source - Barrie
Hi Thomas,
Thank you for your kind review and for choosing CAS! We're happy to hear our agent made the ordering process easy and that your delivery was on time, efficient, and courteous. We truly appreciate your business and look forward to serving you again. Please keep CAS in mind for your future appliance needs and feel free to recommend us to your family and friends!
CAS
Sam knew his stuff
Sam knew his stuff. We bought a washer and dryer that he recommended and so far I’m loving it.
June 25, 2026
Reply from Canadian Appliance Source - Barrie
Hi Evelyn,
Thank you for your kind review and for choosing CAS! We're glad to hear Sam was able to guide you to the right washer and dryer, and that you're enjoying them so far. We truly appreciate your business and look forward to serving you again. Please keep CAS in mind for your future appliance needs and feel free to recommend us to your family and friends!
CAS
Our salesman was knowledgeable
Our salesman was knowledgeable, pointed me in the direction of what I was asking for.
June 17, 2026
Reply from Canadian Appliance Source - Barrie
Hi Robin,
Thank you for your kind review! We’re glad to hear our salesman was knowledgeable and helped guide you to the right choice. We truly appreciate your business with CAS and look forward to serving you again. Please feel free to recommend CAS to your family and friends!
CAS
Lots of stock.
Great information, service and delivery. Easy shopping. Great product knowledge. Friendly staff and great to deal with. Efficient and fast delivery service.
June 24, 2026
Reply from Canadian Appliance Source - Barrie
Hi Shirley,
Thank you for your wonderful review! We’re glad to hear you enjoyed the easy shopping experience, great product knowledge, friendly service, and efficient delivery. We truly appreciate your business with CAS and look forward to serving you again. Please feel free to recommend CAS to your family and friends!
CAS
Great price and quick delivery
Great price and quick delivery. The gentleman delivering the fridge were polite and very quick to set up!
June 21, 2026
Reply from Canadian Appliance Source - Barrie
Hi Kim,
We're so glad you found a great price and had quick delivery. We appreciate your kind words about our delivery team!
CAS
Rico was an exceptional sales…
Rico was an exceptional sales representative. He was attentive and knowledgeable. Delivery was quick and easy!
June 19, 2026
Reply from Canadian Appliance Source - Barrie
Hi Joey,
Thank you for choosing CAS! We're delighted to hear that Rico provided attentive and knowledgeable service and that your delivery experience was quick and easy. We truly appreciate your business, look forward to serving you again, and would be grateful if you recommend CAS to your family and friends.
CAS
Love my new Washer.
Great customer service. Prompt service. Delivery two days after ordering. Great delivery men.
June 11, 2026
Reply from Canadian Appliance Source - Barrie
Hi Marie,
Thank you for your kind review! We're glad to hear you were pleased with our customer service and fast, prompt delivery. We truly appreciate your business, look forward to serving you again, and hope you'll recommend CAS to your family and friends.
CAS
Bought online and scheduled a delivery…
Bought online and scheduled a delivery date. I got a text the day before with a three hour time frame for delivery. My washer arrived perfectly on time and the delivery crew were polite and respectful. Very pleased with the ease of purchase.
June 17, 2026
Reply from Canadian Appliance Source - Barrie
Hi Cathy,
Thank you for choosing CAS and for your kind feedback! We're glad to hear your online purchase and delivery experience was smooth and convenient, and that our delivery team arrived on time and was polite and respectful. We truly appreciate your business and look forward to serving you again. Please keep CAS in mind for your future appliance needs, and feel free to recommend us to your family and friends!
CAS
The salesperson I dealt with was…
The salesperson I dealt with was knowledgeable and helpful in recommending a freezer that would fit my needs. Delivery was on time.
June 11, 2026
Reply from Canadian Appliance Source - Barrie
Hi Diana,
Thank you for choosing CAS and for your kind feedback! We're glad to hear our salesperson was knowledgeable and helped you find the right freezer for your needs, and that your delivery arrived on time. We truly appreciate your business and look forward to serving you again. Please keep CAS in mind for your future appliance needs, and feel free to recommend us to your family and friends!
CAS
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.