Candeliermadrid Reviews 

81
•
TrustScore 1.5 out of 5

1.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Candalier ...received a sweater, would not fit a doll. Cannot return. No feed back on emails etc.,

Rated 1 out of 5 stars

I was just about to proceed to checkout with ~£100 worth of jumpers ready to order - and then a wise little thought popped into my head to check TRUST PILOT! Boy am I grateful that I did - thank youj... See more

Rated 1 out of 5 stars

DO NOT USE THIS COMPANY! I ordered a sweater after seeing an ad on Instagram. When it finally arrived it was nothing like the photos and I started the long process of returning for a refund. I return... See more

Rated 1 out of 5 stars

Please do not buy from them. I have spent 70€ with them, received the confirmation email but nothing more than that. No products so far (it has been 20 days so far) or even an order tracking number... See more

Company details

  1. Women's Clothing Store
  2. also in
  3. Clothing Store

Information provided by various external sources

Ropa y complementos de mujer


Contact info

1.5

Bad

TrustScore 1.5 out of 5

81 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.5

All reviews

(81)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Don't buy here!

Don't buy here. It's a fraude. It is cheap Chinese import and you don't get your money back when returning. After several mails still no answer.

September 5, 2020
Unprompted review
Rated 1 out of 5 stars

Do not buy anything from them

Do not buy anything from them! Poor quality and sizes are not correct! I ordered 5 items from them never received one of them and they don’t respond to emails!
Only wore a sweater once and it already lost its shape!

August 15, 2020
Unprompted review
Rated 1 out of 5 stars

DO NOT ORDER FROM CANDELIER

DO NOT ORDER FROM CANDELIER - SCAM

If I could rate less than 1 star I would - ordered 4 bikinis none of which fit and have emailed 6 times to get return address but no-one will respond. No telephone available - they are a fraud

August 15, 2020
Unprompted review
Rated 1 out of 5 stars

DO NOT ORDER FROM CANDELIER

Products are really poor quality. 'Wool' sweaters are not made from wool.
Sizes are not correct (I ordered large for size 12 and they are more like a size 8, long pants that come half way up my calf ).
Packaging was damaged and some items missing.
The company has not responded to any of my emails to return items.

August 7, 2020
Unprompted review
Rated 1 out of 5 stars

This company is a fraud. Do NOT buy from them.

This company appears to be a Spanish apparel online store by posting some nice product photos on their website. But what you get is not what you see on the website. I placed my order for 2 items and only received one item in the end. Yes, one is missing and I don't know if I will be able to get the other item as this company operates in a rather fishy way. The product's quality is not good and the item is packaged in a poor way. No proper invoice or whatsoever comes along with the package. The item is shipped from mainland China directly. What Candelier is selling are simply cheap Taobao substandard products that should cost a fraction of the price on their website.

July 21, 2020
Unprompted review
Show reviews in all languages. (81 reviews)

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look