Closs & Hamblin Reviews 

4,150
TrustScore 4.5 out of 5

4.6

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Rated 2 out of 5 stars

Visited the Brighton store for the fourth time today. The last three occasions I have visited this store I have been dealt with the same staff member who has incredibly poor customer service skills. S... See more

Company replied

Rated 5 out of 5 stars

Order received two days after ordering. Error with duplicate payment my end and they responded and sorted out straight away. Curtains were well packaged and great quality. Could not fault the service.... See more

Company replied

Rated 5 out of 5 stars

I made an enquiry about having made to measure curtains and accessories done and got some very detailed and helpful responses. It's not often these days a company puts themselves out to be as helpful... See more

Company replied

Rated 5 out of 5 stars

Wonderful service. Product arrived quickly and well packaged. Would definitely purchase again from this company

Company replied

Company details

  1. Curtain Supplier and Maker
  2. Curtain Store
  3. Window Treatment Store

Written by the company

A proud British retail company with over 90 years of experience. With expert technical product knowledge in furnishing fabrics, made-to-measure curtains, blinds and shutters, we are always looking to support and assist our customers with the best advice to make their finished products absolutely amazing.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

4K reviews

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4.6

All reviews

(4,150)

6 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

C&H had the best deal on a rug I had…

C&H had the best deal on a rug I had been after for a long time. It wasn't cheap even after the discount but I decided to take the plunge. It is absolutely gorgeous. I was advised that there was a delay on delivery but it was delivered pretty quickly regardless.

August 3, 2022
Rated 3 out of 5 stars

It would have been a 5.

It would have been a 5.
Firstly a lovely lady in the Guildford shop helped me work out via telephone what size of ready-made curtains would work best for my floor to ceiling 5m wide window - she was fantastic and I cannot sing her praises highly enough.
The delivery experience was more of a challenge. There was no notification that the product had been dispatched (automated) and I was pleased but surprised when the door went and the box was delivered.
I bought 3 x 66" x90" drop curtains. The batch numbers were the same, and 2 sets pattern matched. The third set did not. We've arranged the third set in such a way that the non-pattern match will not be as noticeable.
The curtains...are gorgeous, just a pity the pattern match on the third set let it down.

August 3, 2022
Unprompted review
Rated 5 out of 5 stars

quality curtains at competitive price

Was so pleased to find C & G when I was looking to match Laura Ashley wallpaper to curtains as I have bought dressmaking fabric from them in past and was impressed with the Winchester shop.
The ready made curtains were competitively priced and delivery speedily so I am very satisfied.

August 2, 2022
Rated 4 out of 5 stars

Excellent service

The descriptoin on their website was provided by their supplier and was inaccurate, saying a metal curtain pole when it was made of wood. C&H handled the problem and refund promptly and with courtesy.

August 1, 2022
Rated 5 out of 5 stars

Kit arrived promptly

Kit arrived promptly. I have just started it and it’s fascinating, and unlike the sort of project I have chosen in the past. So far I love it!

July 29, 2022
Rated 5 out of 5 stars

First Class Service

From easy ordering to speedy delivery this firm was first class - ordered wallpaper and curtains on a Sunday evening and they were delivered on the Wednesday with helpful emails on the progress in between. Goods we’re excellent quality and I would highly recommend this firm.

July 27, 2022
Rated 5 out of 5 stars

Cute placemats

Amazingly quick delivery very impressed. I ordered 2 sets as they were 1/2 price. Decent size and love the wrendale design. Looking forward to using them with our new dinner service.

July 27, 2022
Rated 5 out of 5 stars

Curtains 229 x 229cm

on ordering a pair of curtains a little hiccup with the payment (my fault). They kept me informed with the
purchase, every step of the way with updates second to none. The curtain quality was excellent along with the price. Their UPS courier service fantastic delivered within 2 days. I would recommend any body to try CLOSS & HAMBLIN you wont get a better service.
A Jones July 2022

July 27, 2022

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