C&M Travel Recruitment Reviews 

415
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 46 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professional approach, and supportive attitude, making the job search process smooth and efficient. Many highlight the excellent communication and support received throughout the recruitment journey, appreciating being kept well-informed. Reviewers often felt genuinely cared for, noting the team's active listening and effective matching with suitable roles. Consumers appreciated the personalized guidance and valuable advice, which helped them feel prepared and confident. Many also highlight how the company goes above and beyond, ensuring a positive outcome and making the process feel calm.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their kindness, support, and... See more

Customer service

Reviewers highlight positive aspects of customer service, praising the compassionate and excellent... See more

Service

People report positive experiences with service, often highlighting the professionalism and efficiency of the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Rachel at C&M is amazing! Reached out to let me know of the role, set up the interview and helped me prepare. Exactly 3hrs after the interview, Rachel called me to say TTC had offered me the... See more

Company replied

Rated 5 out of 5 stars

Rachel is an absolute credit to the company, she found me a perfect Job, kept me informed, updated, reassured me, honestly can not thank her enough for her caring attitude. Realy looking forward to m... See more

Company replied

Rated 5 out of 5 stars

I absolutely loved working with Pam at C&M Travel Recruitment. She was incredibly responsive, always keeping me in the loop and making the process feel seamless. On top of that, she’s just genuinely l... See more

Company replied

Rated 5 out of 5 stars

Duncan was absolutely fantastic throughout my application process for a role I was really excited about. From start to finish, he was supportive, proactive, and incredibly helpful. After two inter... See more

Company replied


Company details

  1. Recruitment Service
  2. Recruiter

Written by the company

C&M Travel Recruitment is the leading recruiter for travel jobs in the UK. We source for permanent, temporary, fixed-term contract and executive roles in a wide range of sectors including retail, cruise, tour operators, OTAs, leisure and business travel. Formed in 1998, the C&M Travel Recruitment team has amassed 350 years of experience in the travel industry and more than 200 years of experience in recruitment. Building lasting relationships that add value is key to our success, and that belief has led C&M to win exclusive and preferred supplier recruitment contracts with many of the UK’s biggest and most respected travel organisations. We have won numerous awards in recent years including being named Best Recruitment Agency at the British Travel Awards, as well as Best Recruitment Consultancy by Travel Bulletin, Best Recruitment Site by Travelmole, Best Travel Recruitment Consultancy at the Travel Weekly Globe Awards and Best Service Provider at the TTG Travel Awards. C&M Travel Recruitment are business partners and members of various travel associations and institutes including the ITT (Institute of Travel and Tourism), AITO (Association of Independent Tour Operators), UKinbound, The Association of Women Travel Executives (AWTE) and the Recruitment and Employment Confederation (REC). Our Director Barbara Kolosinska was also recently re-elected by ITT members to sit on the Board of Directors at ITT.


Contact info

4.9

Excellent

TrustScore 5 out of 5

415 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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4.9

All reviews

(415)

42 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very happy!

Shannon did a great job in getting me a job I am really enjoying. Thank you and the C&M team.

April 7, 2022
Unprompted review
C&M Travel Recruitment logo

Reply from C&M Travel Recruitment

Thanks Jailson - and enjoy the new role!

Owen

Rated 5 out of 5 stars

Rachel is wonderful

Rachel is wonderful! So approachable & goes that extra mile - thank you so much!

April 1, 2022
Unprompted review
C&M Travel Recruitment logo

Reply from C&M Travel Recruitment

Thanks so much for leaving this feedback - we really appreciate it.

Owen

Rated 5 out of 5 stars

A big thank you!

I could not be more thankful to Rachel and team at C&M. They listen to your career goals and set up interviews with the right fit.
Rachel was extremely helpful throughout the whole process and I am happy to say that I am now furthering my career with a new company.
Definitely recommended!

March 17, 2022
Unprompted review
C&M Travel Recruitment logo

Reply from C&M Travel Recruitment

Thanks so much - and enjoy the new role!

Owen

Rated 5 out of 5 stars

constantly in contact

constantly in contact, got a interview within a week and was contacted the same day for follow-up. very happy with their service and Kelly in particular.

March 17, 2022
Unprompted review
C&M Travel Recruitment logo

Reply from C&M Travel Recruitment

Thanks Mary - we really appreciate you taking the time to leave the review.

Owen

Rated 5 out of 5 stars

Fantastic recruitment company

Fantastic recruitment company. Lisa goes above and beyond to find the perfect placement…thanks Lisa!

March 9, 2022
Unprompted review
C&M Travel Recruitment logo

Reply from C&M Travel Recruitment

That's fantastic to hear! I'll pass this on to Lisa.

Owen

Rated 5 out of 5 stars

First class smoothless service from…

First class smoothless service from start to placement and after placement genuine interest in how things are working out.

March 9, 2022
Unprompted review
C&M Travel Recruitment logo

Reply from C&M Travel Recruitment

Thanks so much - we really appreciate the feedback.

Owen

Rated 5 out of 5 stars

Tim is wonderful!

Tim is wonderful! Fantastic communication throughout and went the extra mile.

March 9, 2022
Unprompted review
C&M Travel Recruitment logo

Reply from C&M Travel Recruitment

Thanks so much Rosanna - that's great to hear!

Owen

Rated 5 out of 5 stars

Fantastic!

Professional, friendly, helpful, Lisa was a real pleasure to deal with and I am thankful for her help in securing me a position. Nothing was too much trouble, the whole process was seamless.

February 24, 2022
Unprompted review
C&M Travel Recruitment logo

Reply from C&M Travel Recruitment

Thanks so much for leaving this review, Louise - we really appreciate it.

Owen

Rated 5 out of 5 stars

Fantastic team

Fantastic team. Found me a great role very quickly!

February 18, 2022
Unprompted review
C&M Travel Recruitment logo

Reply from C&M Travel Recruitment

Thanks Stuart - enjoy the new role!

Owen

Rated 5 out of 5 stars

Really professional experience

I spoke to Duncan from C&M he was really quick with any responses I had as well as chasing up things with the company I was applying for, once I had secured the role as well he kept in contact with me to make sure all my equipment had been delivered and also to see if I was ready to go for my first day.

February 17, 2022
Unprompted review
C&M Travel Recruitment logo

Reply from C&M Travel Recruitment

Thanks so much for leaving this, Callum - I'll pass this on to Duncan.

Owen

Rated 5 out of 5 stars

C&M recruitment are one of the nicest…

C&M recruitment are one of the nicest Travel Recruitment agencies out there. Duncan helped me secure my dream job back in travel after being out of the industry for two years. He was so informative and supportive throughout the whole process.
Week one in my new job and I love it. Thank you so much!

January 28, 2022
Unprompted review
C&M Travel Recruitment logo

Reply from C&M Travel Recruitment

Thanks so much Karen. And congratulations on the new role - glad to hear you love it!

Owen

Rated 5 out of 5 stars

They are always great to work with

They are always great to work with. They have the best selection of travel vacancies, get back to you quickly and prepare you well for the interview. Duncan in particular has been fantastic to deal with

January 24, 2022
Unprompted review
C&M Travel Recruitment logo

Reply from C&M Travel Recruitment

That's great to hear - thanks for leaving this.

Owen

Rated 5 out of 5 stars

10/10

Would highly recommend this company and I can't imagine ever looking for a job any other way in future. I dealt with Rachel and she is a rock star, very friendly and helpful contact throughout the entire process!

January 19, 2022
Unprompted review
C&M Travel Recruitment logo

Reply from C&M Travel Recruitment

What amazing comments - thanks so much, Andie! I'll pass these straight on to Rachel.

Owen

Rated 5 out of 5 stars

A Star Service in helping me land my…

A Star Service in helping me land my dream role. Always available if you need to contact them with a query. Darren Tingle was helpful and friendly.

January 19, 2022
Unprompted review
C&M Travel Recruitment logo

Reply from C&M Travel Recruitment

Thanks for leaving this feedback, Neil - we really appreciate it.

Owen

Rated 5 out of 5 stars

Can’t fault any of the team at c&m.

Can’t fault any of the team at c&m.
Alex and Duncan have always been fantastic and I’d have no hesitation in recommending them to anyone.

January 6, 2022
Unprompted review
C&M Travel Recruitment logo

Reply from C&M Travel Recruitment

Thanks for the feedback, Michelle - that's wonderful to hear.

Owen

Rated 4 out of 5 stars

Honestly you’re great

Honestly you’re great.
This said on this occasion I had to do a lot of chasing for updates and offers.

December 14, 2021
Unprompted review
C&M Travel Recruitment logo

Reply from C&M Travel Recruitment

Thanks for the feedback, Olaf. Really hope you enjoy the new role.

Owen

Rated 5 out of 5 stars

Lisa is on the ball

Lisa is on the ball, very professional and maintained consistent communication throughout. I would thoroughly recommend her services to anyone. She is very friendly and puts you at ease immediately.
Thanks again

December 10, 2021
Unprompted review
C&M Travel Recruitment logo

Reply from C&M Travel Recruitment

Thanks so much for this, Natalie - I'll pass this on to Lisa.

Owen

Rated 5 out of 5 stars

Fantastic Service

C&M has been amazing. They stood by me right from the beginning to the end.

I’m very thankful.

December 2, 2021
Unprompted review
C&M Travel Recruitment logo

Reply from C&M Travel Recruitment

That's very kind of you, thanks Mary - and enjoy the new role!

Owen

Rated 5 out of 5 stars

Proactive and concise service.

Proactive and concise service.
Consultants responded quickly to questions and requests

November 10, 2021
Unprompted review
C&M Travel Recruitment logo

Reply from C&M Travel Recruitment

That's great - thanks for leaving this, Andrew.

Owen

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