C&M Travel Recruitment Reviews 

415
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 46 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professional approach, and supportive attitude, making the job search process smooth and efficient. Many highlight the excellent communication and support received throughout the recruitment journey, appreciating being kept well-informed. Reviewers often felt genuinely cared for, noting the team's active listening and effective matching with suitable roles. Consumers appreciated the personalized guidance and valuable advice, which helped them feel prepared and confident. Many also highlight how the company goes above and beyond, ensuring a positive outcome and making the process feel calm.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their kindness, support, and... See more

Customer service

Reviewers highlight positive aspects of customer service, praising the compassionate and excellent... See more

Service

People report positive experiences with service, often highlighting the professionalism and efficiency of the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Rachel at C&M is amazing! Reached out to let me know of the role, set up the interview and helped me prepare. Exactly 3hrs after the interview, Rachel called me to say TTC had offered me the... See more

Company replied

Rated 5 out of 5 stars

Rachel is an absolute credit to the company, she found me a perfect Job, kept me informed, updated, reassured me, honestly can not thank her enough for her caring attitude. Realy looking forward to m... See more

Company replied

Rated 5 out of 5 stars

I absolutely loved working with Pam at C&M Travel Recruitment. She was incredibly responsive, always keeping me in the loop and making the process feel seamless. On top of that, she’s just genuinely l... See more

Company replied

Rated 5 out of 5 stars

Duncan was absolutely fantastic throughout my application process for a role I was really excited about. From start to finish, he was supportive, proactive, and incredibly helpful. After two inter... See more

Company replied


Company details

  1. Recruitment Service
  2. Recruiter

Written by the company

C&M Travel Recruitment is the leading recruiter for travel jobs in the UK. We source for permanent, temporary, fixed-term contract and executive roles in a wide range of sectors including retail, cruise, tour operators, OTAs, leisure and business travel. Formed in 1998, the C&M Travel Recruitment team has amassed 350 years of experience in the travel industry and more than 200 years of experience in recruitment. Building lasting relationships that add value is key to our success, and that belief has led C&M to win exclusive and preferred supplier recruitment contracts with many of the UK’s biggest and most respected travel organisations. We have won numerous awards in recent years including being named Best Recruitment Agency at the British Travel Awards, as well as Best Recruitment Consultancy by Travel Bulletin, Best Recruitment Site by Travelmole, Best Travel Recruitment Consultancy at the Travel Weekly Globe Awards and Best Service Provider at the TTG Travel Awards. C&M Travel Recruitment are business partners and members of various travel associations and institutes including the ITT (Institute of Travel and Tourism), AITO (Association of Independent Tour Operators), UKinbound, The Association of Women Travel Executives (AWTE) and the Recruitment and Employment Confederation (REC). Our Director Barbara Kolosinska was also recently re-elected by ITT members to sit on the Board of Directors at ITT.


Contact info

4.9

Excellent

TrustScore 5 out of 5

415 reviews

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No recent history of asking for reviews

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4.9

All reviews

(415)

42 reviews in the last 12 months

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Rated 3 out of 5 stars

just doing a job

I found that all info provided before the interview was good but once i got the job i was left to it to figure it out for myself.
I didn’t find them very enthusiastic just seemed a bit robotic and not personalised.

July 29, 2022
Unprompted review
C&M Travel Recruitment logo

Reply from C&M Travel Recruitment

Hi, thanks for the feedback. Once we place a candidate in a role, it's our policy to check in with them after the first few days to make sure that everything's going ok, and then we leave them to settle into the role. I'm sorry to hear that you wanted some more information though, so if you can send me a message at owen@candm.co.uk, I'd be happy to help. Thanks.

Owen

Rated 5 out of 5 stars

It was amazing dealing with Amy

It was amazing dealing with Amy, she was so professional and a great help with find me the perfect position...HUGE thanks Amy and well done xx

September 5, 2022
Unprompted review
C&M Travel Recruitment logo

Reply from C&M Travel Recruitment

Thanks so much - we really appreciate this feedback.

Owen

Rated 5 out of 5 stars

Rachel has been absolutely amazing and…

Rachel has been absolutely amazing and nothing has been any trouble.. she has made sure that I've found the best job for me

September 12, 2022
Unprompted review
C&M Travel Recruitment logo

Reply from C&M Travel Recruitment

That's wonderful - thanks Hayley!

Owen

Rated 5 out of 5 stars

Travel is back!!

I can not THANK Duncan enough for his help and assistance in helping me to get back into the industry which is close to my heart; one which has been missing for a few years (with the unprecedented times we have all lived through :-( ).
Honestly I never thought I would go back to travel, but you guys showed me a pathway back and I THANK you HUGELY...we got there in the end eh!! Duncan! :-)

September 3, 2022
Unprompted review
C&M Travel Recruitment logo

Reply from C&M Travel Recruitment

Thanks so much, Sarah - this is amazing feedback. And welcome back to travel!

Owen

Rated 5 out of 5 stars

My experience with Mark was great..he…

My experience with Mark was great..he is very professional, nice person to talk to , he understandood what I was looking for. He helped get my new Job at FCM. The process went smoothly.

Definitely recommend FCM 👌

July 29, 2022
Unprompted review
C&M Travel Recruitment logo

Reply from C&M Travel Recruitment

That's fantastic - thanks Leila!

Owen

Rated 5 out of 5 stars

Took the time to help you through every…

Took the time to help you through every step of appling and interview process

August 4, 2022
Unprompted review
C&M Travel Recruitment logo

Reply from C&M Travel Recruitment

Thanks so much for taking the time to leave feedback - we really appreciate it.

Owen

Rated 5 out of 5 stars

Got my dream job ....

Lisa always kept me updated. Followed up after interview. Showed genuine excitement when I was offered the job. She is a great asset to C&M.
Working 12 hour say and night shifts it was not easy to get hold of me by phone, so email was the main option used.
Great service and I would recommend them to employers as well as job hunters.

July 16, 2022
Unprompted review
C&M Travel Recruitment logo

Reply from C&M Travel Recruitment

That's fantastic - thanks Susan. And congratulations on the role!

Owen

Rated 5 out of 5 stars

Rachel is amazing!

Rachel is amazing! So attentive and committed to her job and finding you one!

Definitely recommend to anyone looking to get back into the travel industry!!

June 30, 2022
Unprompted review
C&M Travel Recruitment logo

Reply from C&M Travel Recruitment

That's fantastic - thanks so much for leaving this feedback!

Owen

Rated 5 out of 5 stars

Mark was excellent.

Mark was excellent.
He kept in touch at every point of my interview and hiring process. Called me outside of business hours to see how I was and committed to call when he said he would.
Mark was professional, relatable, charming and made me feel comfortable. All of this combined gave me the confidence to nail the interview and confirm I made the right choice in accepting my offer.
Thanks for your support and working at the speed of light!

June 29, 2022
Unprompted review
C&M Travel Recruitment logo

Reply from C&M Travel Recruitment

That's brilliant to hear - thanks Vicky!

Owen

Rated 5 out of 5 stars

Only good things to say about C & M

Only good things to say about C & M, I was contacted promptly by Shannon who immediately put me forward for a couple of roles that seemed to suit my profile and within no time at all I was having an online interview and secured a position with one of those companies. So, many thanks to Shannon who was really great, I would definately contact C & M again in future should I ever need to, full marks to them.

June 28, 2022
Unprompted review
C&M Travel Recruitment logo

Reply from C&M Travel Recruitment

Thanks so much, Janet - and congratulations again on the new role.

Owen

Rated 5 out of 5 stars

I was very impressed with Rachel...very…

I was very impressed with Rachel...very attentive & actually listened to my needs, she hit the nail on the head. I will recommend C&M without any hesitation. Thank you

June 18, 2022
Unprompted review
C&M Travel Recruitment logo

Reply from C&M Travel Recruitment

That's fantastic - thanks so much for leaving this, Linda.

Owen

Rated 1 out of 5 stars

No contact

I’ve been trying to contact C&M Travel Recruitment in my job hunt. I’ve applied for a job on LinkedIn, had one contact on LinkedIn who did message me back but I haven’t been able to get in touch since. I’ve seen other jobs on their site that I’d be interested in and requested a call back on the website and uploaded my CV but absolutely no contact. Maybe my CVs not good enough for them to work with me but some contact and feedback goes a long way!

June 17, 2022
Unprompted review
C&M Travel Recruitment logo

Reply from C&M Travel Recruitment

Hi, thanks for leaving this feedback. I'm very sorry that no-one has been in contact with you, but due to the very high level of applications that we're currently receiving, it's not possible for us to respond to all applicants. I'm happy to talk about this further though - can you please send some more details to me at owen@candm.co.uk? Thanks

Rated 5 out of 5 stars

Best process I experienced!

I contacted C&M about a job they advertised and were putting me forward. They also told me about another opportunity they had & advised the team who were recruiting about me. Next thing I knew I had an interview and then a job offer.

Ben kept me informed throughout the process and was very supportive. A great experience!

June 9, 2022
Unprompted review
C&M Travel Recruitment logo

Reply from C&M Travel Recruitment

That's great to hear - thanks Sara!

Rated 5 out of 5 stars

Great communication

Great communication; all of my questions were answered, and on top of that, I was offered the assistance and support I needed to find the right job for me.

One of the first things I touched is the follow-up, and I got the impression that this indicates responsibility, care, and a goal to be met, all were exist within the company team and Mrs. Lisa in especial.

I can't thank Lisa and the rest of the team enough for their time and effort in assisting me with my job.

Thank you kindly

June 8, 2022
Unprompted review
C&M Travel Recruitment logo

Reply from C&M Travel Recruitment

What wonderful feedback - thanks so much for leaving this for us, Ayden.

Owen

Rated 5 out of 5 stars

Excellent service and support …

Immediately after viewing the advert for the role I applied. Mark was very helpful to me and most definitely instrumental in securing the role. It all happened in 48hrs from discussions,CV submitted and an interview.

Very professional service ,excellent follow ups I recommend C&M wholeheartedly .

May 12, 2022
Unprompted review
C&M Travel Recruitment logo

Reply from C&M Travel Recruitment

What amazing feedback! Thanks so much, Trudi - we really appreciate you taking the time to leave this for us.

Owen

Rated 5 out of 5 stars

Highly recommended!

Very lovely recruiter, very profesional and helpful!

May 12, 2022
Unprompted review
C&M Travel Recruitment logo

Reply from C&M Travel Recruitment

We really appreciate it - thanks Rocio!

Owen

Rated 5 out of 5 stars

Amazing service C&M

Duncan has helped me on many ocassions and is the ultimate professional, Thank You ! 😊

April 27, 2022
Unprompted review
C&M Travel Recruitment logo

Reply from C&M Travel Recruitment

Thanks so much, Elizabeth!

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