Rachel at C&M is amazing! Reached out to let me know of the role, set up the interview and helped me prepare. Exactly 3hrs after the interview, Rachel called me to say TTC had offered me the... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
C&M Travel Recruitment is the leading recruiter for travel jobs in the UK. We source for permanent, temporary, fixed-term contract and executive roles in a wide range of sectors including retail, cruise, tour operators, OTAs, leisure and business travel. Formed in 1998, the C&M Travel Recruitment team has amassed 350 years of experience in the travel industry and more than 200 years of experience in recruitment. Building lasting relationships that add value is key to our success, and that belief has led C&M to win exclusive and preferred supplier recruitment contracts with many of the UK’s biggest and most respected travel organisations. We have won numerous awards in recent years including being named Best Recruitment Agency at the British Travel Awards, as well as Best Recruitment Consultancy by Travel Bulletin, Best Recruitment Site by Travelmole, Best Travel Recruitment Consultancy at the Travel Weekly Globe Awards and Best Service Provider at the TTG Travel Awards. C&M Travel Recruitment are business partners and members of various travel associations and institutes including the ITT (Institute of Travel and Tourism), AITO (Association of Independent Tour Operators), UKinbound, The Association of Women Travel Executives (AWTE) and the Recruitment and Employment Confederation (REC). Our Director Barbara Kolosinska was also recently re-elected by ITT members to sit on the Board of Directors at ITT.
8th Floor, Becket House, 36 Old Jewry, EC2R 8DD, London, United Kingdom
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I found that all info provided before the interview was good but once i got the job i was left to it to figure it out for myself.
I didn’t find them very enthusiastic just seemed a bit robotic and not personalised.

Reply from C&M Travel Recruitment
It was amazing dealing with Amy, she was so professional and a great help with find me the perfect position...HUGE thanks Amy and well done xx

Reply from C&M Travel Recruitment
Rachel has been absolutely amazing and nothing has been any trouble.. she has made sure that I've found the best job for me

Reply from C&M Travel Recruitment
Amy McInally is the best, she is good support and help me to get the job.
I want to say Big Thank you to her.
C&M the best recruitment👍🏻
Thip

Reply from C&M Travel Recruitment
I can not THANK Duncan enough for his help and assistance in helping me to get back into the industry which is close to my heart; one which has been missing for a few years (with the unprecedented times we have all lived through :-( ).
Honestly I never thought I would go back to travel, but you guys showed me a pathway back and I THANK you HUGELY...we got there in the end eh!! Duncan! :-)

Reply from C&M Travel Recruitment
My experience with Mark was great..he is very professional, nice person to talk to , he understandood what I was looking for. He helped get my new Job at FCM. The process went smoothly.
Definitely recommend FCM 👌

Reply from C&M Travel Recruitment
Took the time to help you through every step of appling and interview process

Reply from C&M Travel Recruitment
Lisa always kept me updated. Followed up after interview. Showed genuine excitement when I was offered the job. She is a great asset to C&M.
Working 12 hour say and night shifts it was not easy to get hold of me by phone, so email was the main option used.
Great service and I would recommend them to employers as well as job hunters.

Reply from C&M Travel Recruitment
Rachel is amazing! So attentive and committed to her job and finding you one!
Definitely recommend to anyone looking to get back into the travel industry!!

Reply from C&M Travel Recruitment
Mark was excellent.
He kept in touch at every point of my interview and hiring process. Called me outside of business hours to see how I was and committed to call when he said he would.
Mark was professional, relatable, charming and made me feel comfortable. All of this combined gave me the confidence to nail the interview and confirm I made the right choice in accepting my offer.
Thanks for your support and working at the speed of light!

Reply from C&M Travel Recruitment
Only good things to say about C & M, I was contacted promptly by Shannon who immediately put me forward for a couple of roles that seemed to suit my profile and within no time at all I was having an online interview and secured a position with one of those companies. So, many thanks to Shannon who was really great, I would definately contact C & M again in future should I ever need to, full marks to them.

Reply from C&M Travel Recruitment
I was very impressed with Rachel...very attentive & actually listened to my needs, she hit the nail on the head. I will recommend C&M without any hesitation. Thank you

Reply from C&M Travel Recruitment
I’ve been trying to contact C&M Travel Recruitment in my job hunt. I’ve applied for a job on LinkedIn, had one contact on LinkedIn who did message me back but I haven’t been able to get in touch since. I’ve seen other jobs on their site that I’d be interested in and requested a call back on the website and uploaded my CV but absolutely no contact. Maybe my CVs not good enough for them to work with me but some contact and feedback goes a long way!

Reply from C&M Travel Recruitment
I contacted C&M about a job they advertised and were putting me forward. They also told me about another opportunity they had & advised the team who were recruiting about me. Next thing I knew I had an interview and then a job offer.
Ben kept me informed throughout the process and was very supportive. A great experience!

Reply from C&M Travel Recruitment
Great communication; all of my questions were answered, and on top of that, I was offered the assistance and support I needed to find the right job for me.
One of the first things I touched is the follow-up, and I got the impression that this indicates responsibility, care, and a goal to be met, all were exist within the company team and Mrs. Lisa in especial.
I can't thank Lisa and the rest of the team enough for their time and effort in assisting me with my job.
Thank you kindly

Reply from C&M Travel Recruitment
Immediately after viewing the advert for the role I applied. Mark was very helpful to me and most definitely instrumental in securing the role. It all happened in 48hrs from discussions,CV submitted and an interview.
Very professional service ,excellent follow ups I recommend C&M wholeheartedly .

Reply from C&M Travel Recruitment
Very lovely recruiter, very profesional and helpful!

Reply from C&M Travel Recruitment
Duncan was lovely and kept in contact with me throughout my interviews

Reply from C&M Travel Recruitment
Duncan has helped me on many ocassions and is the ultimate professional, Thank You ! 😊

Reply from C&M Travel Recruitment
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.