Canvasbeautybrand Reviews 

229
TrustScore 2 out of 5

2.0

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Review summary

Created with AI, based on recent reviews

Evaluating 24 reviews, most reviewers were unhappy with their experience overall. Consumers frequently faced major shipping delays, long waiting times, missing items from their packages, and completely unhelpful customer service responses when trying to resolve issues. People also stated that orders regularly arrived incorrect, while many customers heavily complained about awful chemical scents, wax textures, and unexpected skin irritation. Some reviewers were happy with the regular promotional sales and found certain body glazes to smell wonderful and long lasting. Other buyers noted that the items worked exceptionally well for deep moisturizing the skin when they successfully received fresh batches of products.

What people talk about most

Product

Reviewers mention ambiguous feedback about product, reflecting deeply divided opinions. While many consumers... See more

Order

People report ambiguous experiences with order processing and delivery times. Consumers frequently experience... See more

Reviews shaping this summary

Rated 2 out of 5 stars

I placed an order through Shop because there was a deal of buy 2, get 50% off of the 3rd item. I placed an order for 2 of the Billion Dollar Baby Body Glaze and 1 Fallin' For You. I only received one... See more

Rated 2 out of 5 stars

I was so excited to try this product! I've seen the advertisements and the show. I ordered some body glaze on the 5th, shipping label created on the 8th and it's still sitting there in Alabama as of t... See more

Rated 2 out of 5 stars

The shipping takes almost a month. The shipping is not the biggest issue. The products smell awful. Like really bad. Like they mix them with roach spray. I’m from NY, so I know what roach spray smell... See more

Rated 2 out of 5 stars

I eventually received the item after about three weeks, and only after I contacted them to say I didn’t want it anymore. Then, suddenly, it arrived. Shipping took far too long. The scent was horrible... See more


Company details


Contact info

2.0

Poor

TrustScore 2 out of 5

229 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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2.0

All reviews

(229)

27 reviews in the last 12 months

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Rated 1 out of 5 stars

I placed an order on October 28 and I…

I placed an order on October 28 and I have not received my order as of yet. November 28 is when I got a notification that my order shipped but the only thing that’s been done is the label was created. I will never order from this company again. If it’s not in store I will not buy it. The customer service is terrible.

October 28, 2022
Unprompted review
Rated 1 out of 5 stars

Shipping

Shipping. What good is a product if you can not use it consistently.

This company appears to be unable to keep up with not only supply demand but a reasonable shipping time as well.

5 star product but 1 star experience

November 23, 2022
Unprompted review
Rated 3 out of 5 stars

I have been using the hair oil for just…

I have been using the hair oil for just a few weeks i just tried the deep conditioner it was ok the regular conditioner had silicone in it (dimethicome) which is awful for hair in the long run i was so disappointed that was ingredient in the product

November 21, 2022
Unprompted review
Rated 1 out of 5 stars

I purchased the canvas serum and it did…

I purchased the canvas serum and it did not work for me. My scalp burned and I had to wash out the product. I currently have alopecia in the top and it particularly burned that part of my scalp. My scalp was also itchy after use. I hope this helps someone. Please try the product on a small part of your scalp before placing it all over.

November 11, 2022
Unprompted review
Rated 3 out of 5 stars

My Scalp Hates This Stuff…

I’ve ordered from Canvas twice. I have not experienced any problems regarding ordering. The first order took longer to process than the second, but both arrived within reasonable timeframes. Initially, I ordered the hair oil and conditioner. My scalp broke out from the oil, so that was a waste. The second time around, I ordered shampoo and conditioner, and I got the booster thrown in for free. I don’t know if that was purposely done or not! I used the booster, then the shampoo, followed by the conditioner. Once again, my scalp broke out. So, I don’t know if it’s the quality of the ingredients or if they contain irritants that don’t agree with my scalp, but I will no longer order from Canvas.

September 28, 2022
Unprompted review
Rated 2 out of 5 stars

No merchandise

I love the hair oil, and shampoo and conditioner I happy with the products so far. Well on August 27th I saw her promo on the hair infusion for the scalp and today September 25th. I’VE RECEIVED NOTHING. The money is taken out of my account and NO TEXT or Email, tracking number just NOTHING. PLEASE HELP ME. I should get something free for ALL THIS MESS. This what I got request # 131989.

August 27, 2022
Unprompted review
Rated 3 out of 5 stars

I loved the products on my hair

I loved the products on my hair. My hair is growing back from postpartum shedding so that's a plus. The downside is I feel like the products are too expensive for me to be waiting for almost a month to receive them. I had to contact customer service in order for them to ship my package.

September 8, 2022
Unprompted review
Rated 1 out of 5 stars

Unprofessional

I placed a order on July 30 and have not received my items. I have emailed several time with no response. I received an email on August the 30th with a tracking number but usps stated they are awaiting the items. I try to support but this company is very unprofessional are either a scam. I will never order from them again

September 6, 2022
Unprompted review
Rated 1 out of 5 stars

It saddens me to write this because I…

It saddens me to write this because I always try to support. I ordered the “Birthday Box” on July 29th..on Aug 22 I received a tracking number which stated USPS is awaiting the item. It is Sept 2nd and it says the same as before. I have sent emails with no response. THIS IS WHY YOU CANT SUPPORT CERTAIN BUSINESSES. NO CUSTOMER SERVICE. Don’t waist your TIME oORDERING from this SCAMMER. I WILL NEVER ORDER OR PURCHASE ANYTHING FROM HER. I DONT WANT IT EVEN IF ITS FREE. CANVAS BEAUTY BRAND IS A SCAM.

September 3, 2022
Unprompted review
Rated 5 out of 5 stars

Miracle Grow

I've only tried the shampoo and conditioner and it works sensational. I was very agitated with my hair several months ago and globs of hair would fall out when I shampooed it. I was very depressed and thought I had alopecia. It's hereditary and I still had a small bald spot . Well, since I've been using Canvas my hair is no longer shedding, the bald spot has diminished and my hair is growing thicker and longer faster than I'd seen in years.

August 17, 2022
Unprompted review
Rated 1 out of 5 stars

Company is untrustworthy!!

I wish I had actually read this reviews before ordering. It's been 4 weeks and this company never shipped my item. They took 200cad and stated it was not refundable. I have actually been scammed and I wish there's a way to report them for fraud.PLS DON'T ORDER FROM THIS COMPANY.

August 17, 2022
Unprompted review
Rated 5 out of 5 stars

Its unfortunate for some....

I am so sorry some of you had terrible issues with the product. The hairgrowth serum didn't break off my hair but it didn't grow my hair either. I have tried a couple of their other products and I love them. I had an issue though with delivery of one out of two items. I emailed them, got a response in a day or two, was given instructions on what to do. I did as instructed and received my order in about 4 weeks. This is current since around July 2022.

August 13, 2022
Unprompted review
Rated 1 out of 5 stars

My head has been itching for days since…

My head has been itching for days since washing my hair with the Full Bloom shampoo and conditioner and now my hair is coming out and my curl pattern is damaged! My hair will never be the same ! Be careful out there.

August 6, 2022
Unprompted review
Rated 1 out of 5 stars

0 stars... Company should disclose possible negative effects...

0 stars... Like some others, the shampoo and conditioners were okay, but the serum is problematic. The serum has caused excessive thinning and overall hair loss for me. Hair was in a healthy state prior to use. Now, hair is ridiculously thin and constantly shedding. Deeply regret using this product. While it may go without saying that everyone will not experience the advertised growth, it should be said and listed in the disclosures that some may experience hair loss... And with the number of reviewers experiencing the same type of hair loss, it can hardly be said that such is an anomaly. The company should forewarn people of the possible negative side effects of use. The products are too expensive of a purchase, to not be put on notice of this very real possibility.

August 1, 2022
Unprompted review
Rated 5 out of 5 stars

After 5 weeks, so far, so good!

After 5 weeks, so far, so good! My hair is natural and so fine that a stiff wind will break it off, LOL! I notice that my curls seem so nourished and bouyant and my hair and scalp love the treatments.

It took 2 weeks for my little kit to arrive, I did purchase the set of shampoo, conditioner, full bloom hair hair follicle booster and serum and are using them, per the directions.

Our hair is so different, and the crazy 3, 4 ect ratings do not apply to every person, as every product does not work for every person. You have to try things out and see if they work for your specific hair curl, and hair structure.

July 26, 2022
Unprompted review
Rated 1 out of 5 stars

horrible, horrible, horrible

I ordered the hair serum and full bloom deep conditioner. After reading some reviews (which I wish I had read first) I tried to cancel my order before it could be processed to ship but their policy said no cancellations and no returns for refund. Right then that made me leery of the product. Unlike others the product did ship fast which I believe was because I wanted to cancel the order. When product arrive I did try it for myself only to see large amounts of shedding. Mind you I have all natural hair and it was healthy. My hair never shedded like this before until I used this product. And first of all who would ever put this thick #@# oil in their hair everyday or even every other day. that I found to be insane. This product is horrible and should be pulled from the market. This cost me over $70 including the shipping and handling for something I will never use again. Right now I'm fighting to get my money back but I get no response from their customer service. I emailed them 3 weeks ago and still have not received a response yet.

April 23, 2022
Unprompted review
Rated 5 out of 5 stars

I’ve bee using since March of 2021 when…

I’ve bee using since March of 2021 when I found out I had mild alopecia. Using the hair serum help my hair grow and the patches was gone before I could see the dermatologist. I now will continue and always use Canvas beauty products because this is the first and only hair growth serum I’ve used and I can actually see the results. Great product and I’ll always use these products because they actually work.

November 17, 2021
Unprompted review

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