Canyon Legal Group Reviews 

387
TrustScore 1.5 out of 5

1.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Everyone beware of this company, and all their shell companies to take advantage of people intending to pay off debts. Currently the feds have a complaint against them for illegally collected fees be... See more

Rated 1 out of 5 stars

Canyon Legal Group is one of many shell companies under Strategic Financial Solutions 'SFS', Feds have recently froze all assets of the fraudulent company and is being sued in multiple cities and stat... See more

Rated 1 out of 5 stars

I would never do business with them again. We've paid them thousands of dollars over the last five years and less than 50% of our debt is settled, many debts have been resold and we are now being pur... See more

Rated 1 out of 5 stars

We signed up, with the understanding that we would pay 52 months. I realize that was a "good faith" estimate, but we are now approaching month 62. And, I can't get anyone from Canyon Legal to return... See more

Company details

  1. Legal Services

Information provided by various external sources

We help consumers, entrepreneurs and others understand not only how the law operates but also how it can work to their advantage. We believe in helping you gain critical legal insights without having to get your own law degree or go through costly trial and error. We’re constantly bettering ourselves to serve you. Regardless whether you’ve never tangled with legal affairs or consistently need tenacious representation, we provide support in a variety of critical practice areas such as real estate, FDCPA, business, and bankruptcy.


Contact info

1.6

Bad

TrustScore 1.5 out of 5

387 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.6

All reviews

(387)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Avoid at all cost. I truly believe I’ve been scammed

Avoid at all cost.
They have taken payment, and Not working with my creditors as they represented they would, and I am constantly refused explanations.
Rest assured, they ARE taking their payment, though I now have to attend a law suit by a creditor ALone. I am told they will negotiate with the creditor if I give them More money.
When I hired them, I was on time with all of my accounts, per their advisement I stopped paying my monthly, and paid them instead.
A second creditor has threatened suit.
I’ve asked about the other creditors and am told Canyon is not doing any negotiations, I asked repeatedly to speak to a supervisor, and am told There is no supervisor.
It’s a total scam, and not I’m completely at a loss, Canton continues to debit from my bank account, leaving me no funds to attempt to resolve the debts on,y own. I wish I had never fallen for this scam.
I will be taking council from an attorney (not canyon) on how I can resolve this mess, and potentially take action against Canyon for fraud... or at the least for miss representing themselves and for preying upon the desperate.

October 30, 2019
Unprompted review
Rated 5 out of 5 stars

Everything has been as advertised.

Everything has been as advertised.

My first creditor court case is coming up in under two months. i'm happy to say that Canyon has been all over it... acquiring and dealing with the paperwork... dispatching resources to handle the courts... interacting with the plaintiffs on my behalf... all the things you expect from representation. My wife is still unconvinced, but everything on our end is signed and agreed to. I am no longer financially broken, but also not yet solvent... that part should be coming though, after many more debtors and resolution meetings.

To date I am very satisfied, and their transparency has been reassuring and professional.

October 24, 2019
Unprompted review
Canyon Legal Group logo

Reply from Canyon Legal Group

Hello -

Thank you for being a valuable client. We are thrilled to know your experience with us has been a good one.

It's our goal to provide a positive and memorable experience - one in which you feel informed, comfortable and confident about how your program will be going!

Warm Regards,

The Client Experience Team

Reference ID: GT2694681

Rated 5 out of 5 stars

Crystal Moye was awesome

Crystal Moye was awesome! Answered all my questions and more!

October 21, 2019
Unprompted review
Canyon Legal Group logo

Reply from Canyon Legal Group

Hello -

Thank you for being a valuable client. We are thrilled to know your experience with us has been a good one.

It's our goal to provide a positive and memorable experience - one in which you feel informed, comfortable and confident about how your program will be going!

Warm Regards,

The Client Experience Team

Reference ID: GT2662470

Rated 4 out of 5 stars

Ms Moye

Ms. Moye was great to speak with. Understood and was able to answer all my questions with explanation.

October 21, 2019
Unprompted review
Canyon Legal Group logo

Reply from Canyon Legal Group

Hello -

Thank you for being a valuable client. We are thrilled to know your experience with us has been a good one.

It's our goal to provide a positive and memorable experience - one in which you feel informed, comfortable and confident about how your program will be going!

Warm Regards,

The Client Experience Team

Reference ID: GT2662452

Rated 5 out of 5 stars

Got the best responses to our questions…

Got the best responses to our questions since we started the program.

Gary Cordova was amazing and answered the questions and where we are currently with the program.

Great Job Gary.

R Abbott

October 17, 2019
Unprompted review
Canyon Legal Group logo

Reply from Canyon Legal Group

Hello -

Thank you for being a valuable client. We are thrilled to know your experience with us has been a good one.

It's our goal to provide a positive and memorable experience - one in which you feel informed, comfortable and confident about how your program will be going!

Warm Regards,

The Client Experience Team

Reference ID: GT2662428

Rated 5 out of 5 stars

Tamee and Jodi are awesome!

Tamee and Jodi are awesome!, Great customer service and they take very good care of the customers!!!!!

October 17, 2019
Unprompted review
Canyon Legal Group logo

Reply from Canyon Legal Group

Hello -

Thank you for being a valuable client. We are thrilled to know your experience with us has been a good one.

It's our goal to provide a positive and memorable experience - one in which you feel informed, comfortable and confident about how your program will be going!

Warm Regards,

The Client Experience Team

Reference ID: GT2662423

Rated 5 out of 5 stars

The people there are very friendly and…

The people there are very friendly and helpful
They make you feel you are important and will make you feel at ease. They can always answer my questions. I always feel better after talking with them

October 16, 2019
Unprompted review
Canyon Legal Group logo

Reply from Canyon Legal Group

Hello -

Thank you for being a valuable client. We are thrilled to know your experience with us has been a good one.

It's our goal to provide a positive and memorable experience - one in which you feel informed, comfortable and confident about how your program will be going!

Warm Regards,

The Client Experience Team

Reference ID: GT2615192

Rated 5 out of 5 stars

Good service

I was pleased with my service with Crystal Moye. She was prompt, handled everything professionally, and addressed my questions.

October 16, 2019
Unprompted review
Canyon Legal Group logo

Reply from Canyon Legal Group

Hello -

Thank you for being a valuable client. We are thrilled to know your experience with us has been a good one.

It's our goal to provide a positive and memorable experience - one in which you feel informed, comfortable and confident about how your program will be going!

Warm Regards,

The Client Experience Team

Reference ID: GT2662395

Rated 5 out of 5 stars

Elisa was thorough

Elisa was thorough, professional and very accommodating I can appreciate a business with employees like this.Thank you.

October 15, 2019
Unprompted review
Canyon Legal Group logo

Reply from Canyon Legal Group

Hello -

Thank you for being a valuable client. We are thrilled to know your experience with us has been a good one.

It's our goal to provide a positive and memorable experience - one in which you feel informed, comfortable and confident about how your program will be going!

Warm Regards,

The Client Experience Team

Reference ID: GT2662391

Rated 5 out of 5 stars

I spoke with Tammy (I hope I spelled…

I spoke with Tammy (I hope I spelled that correctly!) today and she was delightful! She was awesome! Friendly, courteous, understanding, and patient. She quickly resolved my initial issue of updating my banking account and I was able to complete my first check in call being a new customer with her as well (been meaning to do that for 2 weeks). Being new to the program, she really put me at ease as I've been anxious about what I've been seeing within my account and how things progress and she had an answer for every question. Thank you so much, Tammy (and Canyon Legal Group) for being on the other end of that phone today--I now have so much more confidence in what is expected to happen over the next few years and am as committed as ever to seeing this through to the end.

October 15, 2019
Unprompted review
Canyon Legal Group logo

Reply from Canyon Legal Group

Hello -

Thank you for being a valuable client. We are thrilled to know your experience with us has been a good one.

It's our goal to provide a positive and memorable experience - one in which you feel informed, comfortable and confident about how your program will be going!

Warm Regards,

The Client Experience Team

Reference ID: GT2662380

Rated 5 out of 5 stars

She was extremely helpful and kind

She was extremely helpful and kind. She gave me all the information and made it easier for me to understand.

October 15, 2019
Unprompted review
Canyon Legal Group logo

Reply from Canyon Legal Group

Hello -

Thank you for being a valuable client. We are thrilled to know your experience with us has been a good one.

It's our goal to provide a positive and memorable experience - one in which you feel informed, comfortable and confident about how your program will be going!

Warm Regards,

The Client Experience Team

Reference ID: GT2662379

Rated 5 out of 5 stars

I had a question regarding an upcoming…

I had a question regarding an upcoming court date. I was assured that it had been taken care of.

October 14, 2019
Unprompted review
Canyon Legal Group logo

Reply from Canyon Legal Group

Hello -

Thank you for being a valuable client. We are thrilled to know your experience with us has been a good one.

It's our goal to provide a positive and memorable experience - one in which you feel informed, comfortable and confident about how your program will be going!

Warm Regards,

The Client Experience Team

Reference ID: GT2662371

Rated 5 out of 5 stars

Proposed settlement

Proposed settlement (although it seemed very good) would require an additional $700 a month from me which I can't provide. Crystal Moye was very helpful and understanding.

October 14, 2019
Unprompted review
Canyon Legal Group logo

Reply from Canyon Legal Group

Hello -

Thank you for being a valuable client. We are thrilled to know your experience with us has been a good one.

It's our goal to provide a positive and memorable experience - one in which you feel informed, comfortable and confident about how your program will be going!

Warm Regards,

The Client Experience Team

Reference ID: GT2662355

Rated 5 out of 5 stars

I talked with Crystal m o y e very…

I talked with Crystal m o y e very knowledgeable courteous and gave me all the information that I needed very helpful

October 14, 2019
Unprompted review
Canyon Legal Group logo

Reply from Canyon Legal Group

Hello -

Thank you for being a valuable client. We are thrilled to know your experience with us has been a good one.

It's our goal to provide a positive and memorable experience - one in which you feel informed, comfortable and confident about how your program will be going!

Warm Regards,

The Client Experience Team

Reference ID: GT2662347

Rated 5 out of 5 stars

thank you

thank you - they explained very well! helped me alot

October 14, 2019
Unprompted review
Canyon Legal Group logo

Reply from Canyon Legal Group

Hello -

Thank you for being a valuable client. We are thrilled to know your experience with us has been a good one.

It's our goal to provide a positive and memorable experience - one in which you feel informed, comfortable and confident about how your program will be going!

Warm Regards,

The Client Experience Team

Reference ID: GT2662332

Rated 5 out of 5 stars

Excellent

Ms. Moye helped me within a few minutes, was efficient and clear in what she needed to do to help me. I appreciate her easy resolution and pleasant interaction.

October 11, 2019
Unprompted review
Rated 5 out of 5 stars

Excellent Customer Service

Every contact experience I’ve had with the customer service of Canyon Legal Group has been excellent. The staff are very knowledgeable, friendly, & efficient. I feel like I’m a member of your family. Thank you so very much.

October 11, 2019
Unprompted review
Canyon Legal Group logo

Reply from Canyon Legal Group

Hello -

Thank you for being a valuable client. We are thrilled to know your experience with us has been a good one.

It's our goal to provide a positive and memorable experience - one in which you feel informed, comfortable and confident about how your program will be going!

Warm Regards,

The Client Experience Team

Reference ID: GT2662300

Rated 5 out of 5 stars

Alyssa was amazing and very helpful!

October 11, 2019
Unprompted review
Canyon Legal Group logo

Reply from Canyon Legal Group

Hello -

Thank you for being a valuable client. We are thrilled to know your experience with us has been a good one.

It's our goal to provide a positive and memorable experience - one in which you feel informed, comfortable and confident about how your program will be going!

Warm Regards,

The Client Experience Team

Reference ID: GT2662232

Rated 5 out of 5 stars

Great people to work with

October 10, 2019
Unprompted review
Canyon Legal Group logo

Reply from Canyon Legal Group

Hello -

Thank you for being a valuable client. We are thrilled to know your experience with us has been a good one.

It's our goal to provide a positive and memorable experience - one in which you feel informed, comfortable and confident about how your program will be going!

Warm Regards,

The Client Experience Team

Reference ID: GT2694855


Rated 5 out of 5 stars

Your program is great!!

Your program is great!!! everyone we have dealt with is informative and extremely upbeat, thank you!

Tom & Kathy Szwejkowski

October 10, 2019
Unprompted review
Canyon Legal Group logo

Reply from Canyon Legal Group

Hello -

Thank you for being a valuable client. We are thrilled to know your experience with us has been a good one.

It's our goal to provide a positive and memorable experience - one in which you feel informed, comfortable and confident about how your program will be going!

Warm Regards,

The Client Experience Team

Reference ID: GT2694835

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look