Canyon Legal Group Reviews 

387
TrustScore 1.5 out of 5

1.6

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Rated 1 out of 5 stars

Everyone beware of this company, and all their shell companies to take advantage of people intending to pay off debts. Currently the feds have a complaint against them for illegally collected fees be... See more

Rated 1 out of 5 stars

Canyon Legal Group is one of many shell companies under Strategic Financial Solutions 'SFS', Feds have recently froze all assets of the fraudulent company and is being sued in multiple cities and stat... See more

Rated 1 out of 5 stars

I would never do business with them again. We've paid them thousands of dollars over the last five years and less than 50% of our debt is settled, many debts have been resold and we are now being pur... See more

Rated 1 out of 5 stars

We signed up, with the understanding that we would pay 52 months. I realize that was a "good faith" estimate, but we are now approaching month 62. And, I can't get anyone from Canyon Legal to return... See more

Company details

  1. Legal Services

Information provided by various external sources

We help consumers, entrepreneurs and others understand not only how the law operates but also how it can work to their advantage. We believe in helping you gain critical legal insights without having to get your own law degree or go through costly trial and error. We’re constantly bettering ourselves to serve you. Regardless whether you’ve never tangled with legal affairs or consistently need tenacious representation, we provide support in a variety of critical practice areas such as real estate, FDCPA, business, and bankruptcy.


Contact info

1.6

Bad

TrustScore 1.5 out of 5

387 reviews

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1.6

All reviews

(387)

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Customer centric support...

Every time I’ve called and talked with the Canyon Legal Customer Service team, I’ve been really impressed with how professional and helpful they are. I can tell that they know their program and their services really well. I feel like they care about me and my situation. I feel like they really want to help me get rid of my debt.

October 10, 2019
Unprompted review
Canyon Legal Group logo

Reply from Canyon Legal Group

Hello -

Thank you for being a valuable client. We are thrilled to know your experience with us has been a good one.

It's our goal to provide a positive and memorable experience - one in which you feel informed, comfortable and confident about how your program will be going!

Warm Regards,

The Client Experience Team

Reference ID: GT2694827


Rated 1 out of 5 stars

There is no such thing as charging 30…

There is no such thing as charging 30 percent in fees for 4 months of doing nothing! It is a scam!

October 10, 2019
Unprompted review
Canyon Legal Group logo

Reply from Canyon Legal Group

Hello -

It is our intent that each client be pleased, comfortable and informed about their program.
We would like to have a member of our escalated client team contact you to better understand
your rating.

We'll be arranging an outreach so we can discuss.

Thank you again for your honest feedback.

Warm Regards,

The Client Experience Team

Reference ID:GT2694814

Rated 5 out of 5 stars

I spoke with Liberty

I spoke with Liberty. She was very pleasant and thorough.

October 10, 2019
Unprompted review
Canyon Legal Group logo

Reply from Canyon Legal Group

Hello -

Thank you for being a valuable client. We are thrilled to know your experience with us has been a good one.

It's our goal to provide a positive and memorable experience - one in which you feel informed, comfortable and confident about how your program will be going!

Warm Regards,

The Client Experience Team

Reference ID: GT2694805

Rated 5 out of 5 stars

10/8/2019

excellent customer service

October 9, 2019
Unprompted review
Canyon Legal Group logo

Reply from Canyon Legal Group

Hello -

Thank you for being a valuable client. We are thrilled to know your experience with us has been a good one.

It's our goal to provide a positive and memorable experience - one in which you feel informed, comfortable and confident about how your program will be going!

Warm Regards,

The Client Experience Team

Reference ID: GT2694791

Rated 5 out of 5 stars

Crystal was very professional making…

Crystal was very professional making sure I understood all of the answers of this process. Very courteous and patient.

October 9, 2019
Unprompted review
Canyon Legal Group logo

Reply from Canyon Legal Group

Hello -

Thank you for being a valuable client. We are thrilled to know your experience with us has been a good one.

It's our goal to provide a positive and memorable experience - one in which you feel informed, comfortable and confident about how your program will be going!

Warm Regards,

The Client Experience Team

Reference ID: GT2694778

Rated 5 out of 5 stars

Representative Crystal Moye answered my…

Representative Crystal Moye answered my question and seemed to take an interest in helping with an issue I was having.

October 9, 2019
Unprompted review
Canyon Legal Group logo

Reply from Canyon Legal Group

Hello -

Thank you for being a valuable client. We are thrilled to know your experience with us has been a good one.

It's our goal to provide a positive and memorable experience - one in which you feel informed, comfortable and confident about how your program will be going!

Warm Regards,

The Client Experience Team

Reference ID: GT2694777

Rated 5 out of 5 stars

Crystal Moye took care of my concern…

Crystal Moye took care of my concern immediately and assured me about the legal processes. Great customer service!

October 9, 2019
Unprompted review
Canyon Legal Group logo

Reply from Canyon Legal Group

Hello -

Thank you for being a valuable client. We are thrilled to know your experience with us has been a good one.

It's our goal to provide a positive and memorable experience - one in which you feel informed, comfortable and confident about how your program will be going!

Warm Regards,

The Client Experience Team

Reference ID: GT2694769

Rated 5 out of 5 stars

Terrific Customer Service

I spoke with Crystal Moye and she answered my questions as well as provided the next steps that will happen. Crystal provided great customer service!

October 8, 2019
Unprompted review
Canyon Legal Group logo

Reply from Canyon Legal Group

Hello -

Thank you for being a valuable client. We are thrilled to know your experience with us has been a good one.

It's our goal to provide a positive and memorable experience - one in which you feel informed, comfortable and confident about how your program will be going!

Warm Regards,

The Client Experience Team

Reference ID: GT2694761

Rated 5 out of 5 stars

9/27/2019 email

Just please with the service. Every representative I talked to, are helpful and nice.

October 7, 2019
Unprompted review
Canyon Legal Group logo

Reply from Canyon Legal Group

Good Afternoon -

Thank you very much for your honest feedback. If you could provide us more information to determine your account so we can review it, and have someone follow up with you for additional insight, we'd be very grateful. Thank you!

Cyndi
Client Experience Team

Rated 5 out of 5 stars

Crystal moye was very helpful and…

Crystal moye was very helpful and explained the process very clearly

October 7, 2019
Unprompted review
Canyon Legal Group logo

Reply from Canyon Legal Group

Hello -

Thank you for being a valuable client. We are thrilled to know your experience with us has been a good one.

It's our goal to provide a positive and memorable experience - one in which you feel informed, comfortable and confident about how your program will be going!

Warm Regards,

The Client Experience Team

Reference ID: GT2615485

Rated 5 out of 5 stars

I have found the Canyon Legal Group to…

I have found the Canyon Legal Group to be fair and compassionate. We have had a difficult time in meeting our own expectations but Canyon has stood by us. Kudos to you.

October 7, 2019
Unprompted review
Canyon Legal Group logo

Reply from Canyon Legal Group

Hello -

Thank you for being a valuable client. We are thrilled to know your experience with us has been a good one.

It's our goal to provide a positive and memorable experience - one in which you feel informed, comfortable and confident about how your program will be going!

Warm Regards,

The Client Experience Team

Reference ID: GT2615461

Rated 5 out of 5 stars

Tammy is a life saver

Tammy is a life saver. She was able to put my fears to rest. It was very scary thinking that I was abandoned. All these creditors are after me and I felt all alone not knowing how to handle it all. My emails were not going through and Andrew Chiarello (my contact from the start) was not answering my text messages......I was about to have a nervous breakdown. Thank god for Tammy's patience....she took care of all my issues. Thank you Tammy. I am a happy camper again.

October 4, 2019
Unprompted review
Canyon Legal Group logo

Reply from Canyon Legal Group

Hello -

Thank you for being a valuable client. We are thrilled to know your experience with us has been a good one.

It's our goal to provide a positive and memorable experience - one in which you feel informed, comfortable and confident about how your program will be going!

Warm Regards,

The Client Experience Team

Reference ID: GT2615307

Rated 5 out of 5 stars

Customer service

Your customer service representative was very friendly and knowledgeable. She answered all of my questions. Very helpful.

October 4, 2019
Unprompted review
Rated 4 out of 5 stars

Crystal Moye was great today.

Crystal Moye was great today

October 2, 2019
Unprompted review
Canyon Legal Group logo

Reply from Canyon Legal Group

Hello -

Thank you for being a valuable client. We are thrilled to know your experience with us has been a good one.

It's our goal to provide a positive and memorable experience - one in which you feel informed, comfortable and confident about how your program will be going!

Warm Regards,

The Client Experience Team

Reference ID: GT2615286

Rated 5 out of 5 stars

Great!

I had a great experience speaking with Crystal Moye. She was very helpful!

October 2, 2019
Unprompted review
Canyon Legal Group logo

Reply from Canyon Legal Group

Hello -

Thank you for being a valuable client. We are thrilled to know your experience with us has been a good one.

It's our goal to provide a positive and memorable experience - one in which you feel informed, comfortable and confident about how your program will be going!

Warm Regards,

The Client Experience Team

Reference ID: GT2615259

Rated 5 out of 5 stars

Great job answering questions by…

Great job answering questions by crystal moye.

October 2, 2019
Unprompted review
Canyon Legal Group logo

Reply from Canyon Legal Group

Hello -

Thank you for being a valuable client. We are thrilled to know your experience with us has been a good one.

It's our goal to provide a positive and memorable experience - one in which you feel informed, comfortable and confident about how your program will be going!

Warm Regards,

The Client Experience Team

Reference ID: GT2615255

Rated 5 out of 5 stars

They are excellent

They are excellent. Fantastic customer service and explain everything very well.

October 2, 2019
Unprompted review
Canyon Legal Group logo

Reply from Canyon Legal Group

Hello -

Thank you for being a valuable client. We are thrilled to know your experience with us has been a good one.

It's our goal to provide a positive and memorable experience - one in which you feel informed, comfortable and confident about how your program will be going!

Warm Regards,

The Client Experience Team

Reference ID: GT2615244

Rated 5 out of 5 stars

Crystal was excellent she answer all my…

Crystal was excellent she answer all my questions and calm my worries.

October 1, 2019
Unprompted review
Canyon Legal Group logo

Reply from Canyon Legal Group

Hello -

Thank you for being a valuable client. We are thrilled to know your experience with us has been a good one.

It's our goal to provide a positive and memorable experience - one in which you feel informed, comfortable and confident about how your program will be going!

Warm Regards,

The Client Experience Team

Reference ID: GT2613119

Rated 5 out of 5 stars

The representative was beyond exceptional

The representative was beyond excellent!!! This was my second call about this issue and this gentleman today took the time to address the issue and made sure that I had full resolution of the issue! That is top notch customer service and I commend him! Need more like him!

September 27, 2019
Unprompted review
Canyon Legal Group logo

Reply from Canyon Legal Group

Hello -

Thank you for being a valuable client. We are thrilled to know your experience with us has been a good one.

It's our goal to provide a positive and memorable experience - one in which you feel informed, comfortable and confident about how your program will be going!

Warm Regards,

The Client Experience Team

Reference ID: GT2578505

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