CapBeast.com Reviews 

I ordered 3 hats in March 2020. It is now November 2020. They have not emailed me one single update, and only replied when I asked them to update me. My latest update was them getting my name wrong (Susan, I am Darren) and telling me that my package got lost, and once again they only told me ONCE I ASKED THEM WHAT WAS GOING ON. The unprofessionalism of Capbeast is something I have never ever encountered. I would not recommend Capbeast to anyone.

Order placed 9/28, Received: 11/01
They informed me my design would be difficult and did not meet their standards but offered to do a "simplified" version.
I accepted and offered my source file (SVG) to aid in this as my upload was basic PNG and simply ask for it to look good.

Final Product was pretty bad, cannot wear the hat as the color options weren't the best and some how they added colors no where used in the original. The stitching/colors are misaligned and some of the stitching is not consist in quality. As you can inspect it and see the diagonal pattern, seen in many high quality stitching, there are areas that aren't at the same level of quality.

Communication was decent giving them an additional star, reached out to attempt give them a chance to make me a satisfied customer but as it was passed up through the levels, they stopped responding.

They are not a good option if you have more than text in a box design, cannot recommend this company and you are better off elsewhere.

I ordered hats for my husband’s plumbing business and received the hats without the P in plumbing embroidered on the hats. Since June I have been trying to get what I paid for and they keep telling me they are in process. I don’t think I will ever get what I paid for and I would not recommend this company.

I placed an ordered with you guys and it was a bumpy process, but well worth the wait!!! My hat came out amazing and it was the perfect gift for my special someone! Thank you everyone that helped with making my hat!

My hat arrived Saturday and love it. I wore it on my date that night. Girlfriend said really but I really love it. Buying her a hat this week.

I ordered 1 Hat with a small lion and says Wild Kingdom... It took 2 and half months to get the hat when I got the hat the quality was HORRIBLE. The "WK" Spelled WH" Still fighting to get my refund and that was over a month ago. SCAMMERS> Take a look at photo below horrible quality for a hat i paid over 40 dollars for.

I have ordered two caps fourth of July. That is 4.7.2020. And still waiting for delivery, unbelievable!! Do not buy anything from this company. They ARE STEELING YOUR MONEY!! KEEP AWAY

Ordered my cap and had it designed. Tech support explained everything. They cap arrived today and I love it.

I truly love the hat and it's awesome! Awesome customer service. Very happy!

Thanks, Chris

The hat looks very professional and the logo looks just how I wanted it too. It is everything I asked for. I emailed them throughout the process and always received a prompt response. Overall CapBeast rocked it!

I ordered a hat on Aug. 20th, it arrived Sept. 30th and it's perfect! Exactly what I designed and great quality. Not sure of the reason for so many terrible reviews here but my experience was great.

I ordered one single hat in the beginning of July and I still have not received it. I will wait the "14 business days" to get my tracking number. If I don't receive it by then, a charge back is coming their way.

took them two months to tell me they needed a different image file for my hat when the image i provided was fine, then they said it was delayed in shipping because of covid, so i asked for refund and its been weeks. this is a total scam DO NOT GO WITH THEM

EDIT: They have now reported my review for saying I never had an order with them. I HAVE A PILE OF EMAILS going back and forth with people named Carlos and Jorge from the company. STILL HAVE NOT GOT MY REFUND AND I ORDERED BACK IN JUNE.

DO NOT USE THIS COMPANY! Probably the worst online purchase I have ever made. The product took 6 months to arrive. Little to no communication. The product was so poorly made that it is unwearable. Would not refund money.

THIS IS A SCAM.

Waited 3 months and no product. I do not normally review companies, but this is a total scam. Super bummed because I made fire hats.

DO NOT USE!

Waited 2 months on an order and never heard back from them. Tried to contact them and received an email saying my order was cancelled but I was not refunded. I can not reach their customer service. I'd give them a 0 star if possible

Placed in order in early June '20 with a promise of fulfillment in 6-8 weeks, and over two months later I've yet to receive an estimated production/ship time, and many emails to customer support have essentially gone unanswered. At this point, I'm basically assuming I'll never see the hats, or get my money back. Don't make the same mistake!

UPDATE: Saw the reply by Capbeast. My issue was never "resolved" by customer support. I only received outreach from them after I went to my credit card company and disputed the charge. Nice try, Capbeast.

Terrible. The website looks amazing and credible. I ordered two hats to start for my business. They were to be embroidered and so they said 6 to 8 weeks to get the hats. Which I feel like it’s still a long time whatever. Eight weeks after I ordered them I got an email from Cap beast letting me know they were going to start production. Start it! Are you kidding me!? They should have been done at that time! So I requested a full refund and received that full refund approximately TEN weeks later. What a JOKE!!!

I saw the other reviews that said orders took months to arrive and i thought, that can not be the standard? Wrongo! I ordered a cap for my father in law 5 weeks before Father’s Day-end of april sometime and it arrived today, august 10. I reached out to their customer service several times and no one ever answered the phone or replied to my email.It looks nice. They use New Era caps, which is what i wanted. There is a loose thread in the last letter of the stitching on the front.

I would suggest only astronauts use this company. Make a custom order. Launch into space. Do some space experiments, space walks and eat freeze dried food. When you return to earth check your mail box and voila you'll have your product. Easy as 1,2,3... It took 7 months for me to receive my order.