www.capitalwholesalers.com Reviews 

290
TrustScore 2.5 out of 5

2.6

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Rated 1 out of 5 stars

Ordered 16/10 paid £8 next day delivery 1 week later no sign of order Emailed customer services no response

Rated 5 out of 5 stars

I've started using Capital wholesalers during the first lockdown and I haven't stopped since then! I love that they offer free next day delivery and take away the stress of either going to shop or "fi... See more

Rated 5 out of 5 stars

As always, Capital Wholesalers provided an efficient, prompt, and high quality service. Great fruit and veg (and smoked cheddar!). Usually next day delivery (I ordered at 11pm so had to wait 2 days (s... See more

Rated 5 out of 5 stars

In terms of speed of delivery, Capital Wholesalers are just outstanding. It's really impressive how quickly they can turn an order around for next day delivery, even in the run-up to Christmas. Also t... See more

Company details

  1. Online Marketplace

Written by the company

Inactive


Contact info

2.6

Poor

TrustScore 2.5 out of 5

290 reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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2.6

All reviews

(290)

1 review in the last 12 months

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Rated 4 out of 5 stars

Capital Wholesale has great products…

Capital Wholesale has great products and quick, easy shipping. They have helped me reduce my grocery trips during lockdown. Occasionally, they do forget 1-2 items in my order, but they quickly refund or redeliver anything that's missing. It would be nice if they improved reviewing each order before delivery. Sometimes I don't notice something is missing until a week later.

April 2, 2021
Rated 4 out of 5 stars

Fast reliable delivery

We have had a few deliveries now. Reliable very fast delivery. Food generally very good quality (apart from the cherry tomatoes which twice have been lacking in flavour and gone mouldy). Would recommend.

March 13, 2021
Rated 5 out of 5 stars

Alternative to supermarket for fruit and veg

We've been receiving fruit and veg deliveries from Capital Wholesalers since the start of the pandemic. Good quality, efficient turnaround from order to delivery, choice of seasonal items and varied veg boxes, excellent customer service. Easy to use and almost entirely plastic free.

February 23, 2021
Rated 5 out of 5 stars

Very reliable

Very reliable, delivery never failed to show up next day.
Any time a product wasn't available the refund would be prompt, no need to for me to even contact them.
The website is easy to use.

February 9, 2021
Rated 1 out of 5 stars

I left a response on CW portal…

I left a response on CW portal regarding my first order which was a mixture of fresh, not so fresh & some rotten fruit. I explained this could just be poor selection, so have asked for a replacements. I obviously disappointed as anyone would be.

February 6, 2021
www.capitalwholesalers.com logo

Reply from www.capitalwholesalers.com

Hello Karen,

I hope your well! We are ever so sorry to hear you’ve been delivered produce past it’s best - we strive to provide quality produce to all our customers and I’m very glad you have brought this to our attention so we can make it right! A replacement will be delivered on Monday for all the produce mentioned.

In the meantime I will investigate this further, to ensure this doesn’t happen again. We have strict quality measures in place and I’m very disappointed this wasn’t highlighted before it was delivered to you as we couldn’t dream of charging customers for inedible produce.

Best,
Ashley

Rated 5 out of 5 stars

Brilliant company

Brilliant company, quality products and efficient service. Communication is excellent, they go above and beyond what I would expect to provide items on the list and correct any shortfalls. Highly recommend them.

February 3, 2021

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