Capitola Watches Reviews 538

TrustScore 1.5 out of 5

1.5

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Rated 1 out of 5 stars

Do never buy those cheap watches, the reviews are fake. They are forcing people to put 5 star reviews, otherwise no refund.

Rated 1 out of 5 stars

Customer service has a lot of space to improve: ignoring customer emails, not confirming about received returns- wasting my time to write claim to the post office, to cancel it after refund (arrived... See more

Rated 5 out of 5 stars

I’m absolutely loving my Capitola Petite Gold/White watch. It is simple and elegant and pairs beautifully with essentially everything in my closet. With rather small wrists, I often have trouble findi... See more

Rated 1 out of 5 stars

I ordered the watch on December 23, 2019, I sent a letter with the track codes which still does not work, the watch has not arrived, the site support has not been responding for a week. The clock does... See more

Company details

  1. Watch Store
  2. Clothing Store

Information provided by various external sources

Official CAPITOLA WATCHES store. Timeless style.


Contact info

1.5

Bad

TrustScore 1.5 out of 5

538 reviews

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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

I ordered a watch from this company at…

I ordered a watch from this company at August 2018, till this day I did not received it, wrote multiple times to them regarding refund, I was told to wait patiently for their reply, waiting "patiently " for a watch almost a year and a respond or acknowledgment of my multiple emails....

I Would never use or advice anyone to order from this company ....

June 11, 2019
Rated 5 out of 5 stars

I was so excited to get my watch and…

I was so excited to get my watch and once it arrived it looked amazing on, better than I ever thought! I love my watch!
When I was becoming an ambassador the people that got intouch with me were really supportive and helpful.

Thankyou for my watch and the opportunity to be an ambassador!😃

June 4, 2019
Unprompted review
Rated 5 out of 5 stars

Fast Shipping and cute watch

The shipping was very fast, only 5 days !
The packaging is soft and the color is super sweet. The quality seems very excellent (to see in time). There are a lot of collection (for women and men), for all styles and taste !
I'm very happy of my order !
I recommend it at 99.9%

May 26, 2019
Unprompted review
Rated 5 out of 5 stars

They are very nice watches in all but I…

They are very nice watches in all but I don't understand very the mesh bands were designed to have to use a small screwdriver to remove the bands from your wrist. This will be difficult for me to keep up with. Other than that, I'm very pleased with the watches overall.

May 26, 2019
Unprompted review
Rated 5 out of 5 stars

Perfectly Petite

I’m absolutely loving my Capitola Petite Gold/White watch. It is simple and elegant and pairs beautifully with essentially everything in my closet. With rather small wrists, I often have trouble finding watches that fit me well and I’ve finally found the perfect one. The face of the petite size sits well on my wrist and the adjustable strap conveniently allows me to adjust the watch to fit my wrist perfectly. It’s a great staple watch and looks gorgeous with all my other accessories.

May 25, 2019
Unprompted review
Rated 5 out of 5 stars

Perfect

Perfect, perfect, perfect.
I've just received my new watch and I'm so impressed. It's stainless steel, so it is almost weightless but also strong. I would definetely recommend these watches to anyone.

May 25, 2019
Unprompted review
Rated 5 out of 5 stars

I LOOOVE my rose gold/grey watch

I LOOOVE my rose gold/grey watch. It’s simple and elegant and can be worn with literally any of my outfits and occasions. I got sooo many compliments on the watch and can’t wait to buy more and add to my collection!!

May 23, 2019
Unprompted review
Rated 5 out of 5 stars

Love it!

The watch can be worn both casual and dressed up. I love the rose gold color and it really goes with anything!

May 22, 2019
Unprompted review

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