Car and Van Discount Reviews 138

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

A fantastic hassle free way to purchase a new vehicle, at a great price too. From the initial phone call to having the car delivered has been nothing but great service.

Company replied

Rated 5 out of 5 stars

Took delivery of my new Citroen C5 Aircross today, everything went smoothly with delivery on time. This is the second time I've bought a car through Niel who as before has been on hand to help with a... See more

Rated 5 out of 5 stars

I recently completed the purchase of a brand new Skoda Octavia VRS Estate with car and can discount. I was a bit apprehensive about finalising the deal, as had read some scare mongering online... See more

Rated 5 out of 5 stars

Absolutely fantastic service cannot fault Michael at Car and Van Discount Centre all phone calls returned promptly and questions answered fully. Van arrived as ordered and my old van collected - no pr... See more

Company replied

Company details

  1. Car Dealer

Information provided by various external sources

Nationwide Suppliers of Heavily Discounted New Cars And Vans


Contact info

4.9

Excellent

TrustScore 5 out of 5

138 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great way to purchase a vehicle. …

A fantastic hassle free way to purchase a new vehicle, at a great price too. From the initial phone call to having the car delivered has been nothing but great service.

March 12, 2024
Unprompted review
Car and Van Discount logo

Reply from Car and Van Discount

Thank you Andrew.

Rated 5 out of 5 stars

Great service

Great service, very helpful and accommodating. Could not ask for more.

February 8, 2024
Unprompted review
Car and Van Discount logo

Reply from Car and Van Discount

Thank you Simon.

Rated 5 out of 5 stars

New Hyundai Tuscon.

Just taken delivery of a new Hyundai Tuscon from Car and Van Discount. The vehicle is just what we wanted at a fantastically discounted price. I have never bought a vehicle this way before and because of the amount of cash involved I must say I was very apprehensive. However, I did some checks and decided to give it a go. Michael at the firm dealt with me from beginning to delivery. He explained clearly how the deal works and gave a delivery schedule. He gave a fair price for my trade in and I was very impressed by the way he spoke. I decided to go ahead despite my fears mainly because of the way Michael had dealt with me. Michael contacted me at the appropriate time and arranged delivery and then on the prearranged date our new car was delivered and our trade in was taken away. Everything went really smoothly from beginning to end and I am happy to highly recommend buying a vehicle from this company. Thanks Michael for all your help and I look forward to doing business with you in the future.

November 28, 2023
Unprompted review
Car and Van Discount logo

Reply from Car and Van Discount

Thank you Steve.

Rated 5 out of 5 stars

I have just bought a +£40,000 car

I have just bought a +£40,000 car, I had not seen, from a guy I have never met, who works for a company on the other side of the country: none of which bothered me one little bit.
This is the third new car I have bought from this company with Niel holding my hand along the way each time.
There is no question in my mind this is the way to buy a new car, why more people don’t do it baffles me.
This is a company which can be trusted and whose customer service is extemporary.
The financial saving is massive and that alone then gives me the opportunity to change my car much more frequently than is sensible, for some!
That in turn saves me on servicing and heartache over the years.
The only thing missing is the hard sell and pressure you get at the main dealers.
Once again thank you Niel and the whole team, another fantastic deal which was executed without a hitch and my new motor is sitting on my drive with the V5 tucked away indoors just waiting for, hopefully, another change of car in the not too distant future.
Many thanks Niel.

October 31, 2023
Unprompted review
Car and Van Discount logo

Reply from Car and Van Discount

Thank you Chris.

Rated 5 out of 5 stars

Renault trafic 73 plate

Used car & van discount to buy a brand new Renault Trafic. The order took about 3 weeks in total with Michael keeping me informed along the way. Px my old van as part of the deal which was very easy. No BS from start to finish like in a dealership. Will definitely use these guys again.

October 19, 2023
Unprompted review
Car and Van Discount logo

Reply from Car and Van Discount

Thanks Mike.

Rated 5 out of 5 stars

Excellent service from speaking to mick…

Excellent service from speaking to mick to getting the van delivered at 6:45am.
Best price out there and kept in the loop every step of the way.
Would definitely recommend and use again in the future.

August 25, 2023
Unprompted review
Car and Van Discount logo

Reply from Car and Van Discount

Thank you Richard.

Rated 5 out of 5 stars

Excellent experience.

I find their advert on the Autotrader with a Volkswagen Transporter Highline and this was the moment when I made first contact with them.From the beginning to the end all went very well, excellent service, excellent customer care, excellent van also the price was very good.With my hand on heart is very rare to find people in nowadays like them,I highly recommend them and more likely I will go back and buy again from them.Michael is very kind and helpful to find what you looking for and is very professional.A BIG THANK YOU TO THE WHOLE TEAM.Tiberiu Horvat.

April 27, 2023
Unprompted review
Car and Van Discount logo

Reply from Car and Van Discount

Thank you Tib.

Rated 5 out of 5 stars

Second time buyer, same great service.

Took delivery of my new Citroen C5 Aircross today, everything went smoothly with delivery on time.
This is the second time I've bought a car through Niel who as before has been on hand to help with any information or queries etc. The price is of course a great consideration and a considerable saving on dealership prices. Many thanks Niel.

April 24, 2023
Unprompted review
Rated 5 out of 5 stars

I spoke with Mike on the Tuesday

I spoke with Mike on the Tuesday
Agreed on the van I wanted
Signed the order form within half an hour
Paid the deposit about an hour later
Received the invoice for the van later that day
Paid the invoice the following day
Had the van delivered a week after the first call
Very decent spec VW Transporter Highline
Indium grey, heated seats..
Van had delivery mileage 245 mls and couldn’t fault it
The guy who delivered it was top drawer
A very simple process from start to finish once you get past spending that much on a van you haven’t seen from a man you haven’t met.

February 23, 2023
Unprompted review
Car and Van Discount logo

Reply from Car and Van Discount

Thank you John.

Rated 5 out of 5 stars

Happy to recommend

Happy to recommend.
First time purchasing a new car- 31.5 k worth was quite disconcerting, especially the bank transfer having not seen the produce.
However- they are part of a larger established dealer group thus there is a long track record.
Micheal was excellent because there was no filibustering; in addition, when I overplayed, he contacted me a credited the money straight back to my account.
Car was clean and flawless, delivered on-time by a polite chap and the car had fuel left in the tank.
It’s rare that you can say a process was perfect.

Thanks again Micheal.

Dr JG

January 17, 2023
Unprompted review
Car and Van Discount logo

Reply from Car and Van Discount

Thank you John.

Rated 5 out of 5 stars

Great deal and service

Great deal and service. Kept updated re delivery times in what was difficult times (covid) . Love the Ford Ranger pickup.
Highly recommended.

October 13, 2022
Unprompted review
Car and Van Discount logo

Reply from Car and Van Discount

Thanks John.

Rated 5 out of 5 stars

Fantastic service

Fantastic service, who knew a car purchase could be so easy, Thx Michael, I’ll be back.

December 15, 2022
Unprompted review
Car and Van Discount logo

Reply from Car and Van Discount

Thanks Jim.

Rated 3 out of 5 stars

Great price but it had it’s challenges

Not bought a car this way before and did find it difficult at times. it was double the time I was quoted before the delivery of the car, this was due to availability of parts for the build.
I did have to keep chasing for updates but the response from Michael was always quick and as informative as possible in the circumstances. The car was delivered and was filthy on the exterior and needed a wash. However the car is what I expected and I am happy with it. Whilst the price was good I’m not sure if I would go down this route again!

December 5, 2022
Unprompted review
Car and Van Discount logo

Reply from Car and Van Discount

Thank you Andy. As you know, we always give our customers the option to cancel their order and have their deposit returned, if lead times extend beyond their expectations, however most customers, like yourself decide to accept the current circumstances and challenges and continue with their order and take advantage of the incredible savings. I am sorry that your car was not clean upon delivery but the drivers who operate the free delivery service do not always have the opportunity to have the car washed prior to handover.

Rated 5 out of 5 stars

Price couldn't be beaten and despite…

Price couldn't be beaten and despite delays due to Covid/chip shortages we were given regular delivery updates.
Couldn't be happier with our purchase. Good things come to those who wait.

October 28, 2022
Unprompted review
Car and Van Discount logo

Reply from Car and Van Discount

Thank you.

Rated 5 out of 5 stars

By luck I saw a great deal on a new car…

By luck I saw a great deal on a new car despite looking for a second hand. I was initially nervous about ordering without seeing the car from a company on-line. So I did as much due diligence as I could think of and placed the order. Michael was friendly and professional throughout and the experience has been straightforward and I'm very happy with the new car, the service and hand-over with the part-exchange.

October 28, 2022
Unprompted review
Car and Van Discount logo

Reply from Car and Van Discount

Thank you Darren.

Rated 5 out of 5 stars

One more happy customer

I have decided to use Car and Van Discount to purchase my new car based on online reviews. The whole process was very smooth. I called them twice during the waiting time, asking for an order update and got fast and comprehensive response. The car was delivered according to the schedule they provided and parked on my driveway with only 5 miles on the clock. Special thanks to Michael from Car and Van Discount for the great service they have provided.

September 22, 2022
Unprompted review
Car and Van Discount logo

Reply from Car and Van Discount

Thank you Plamen.

Rated 5 out of 5 stars

Fantastic car, fantastic company

Fantastic car, brilliant service, delivered car exactly when promised. Smooth, easy, quick process. No problems at all whatsoever. I’m a happy lady :) 100% recommend. Thank you!

October 18, 2022
Unprompted review
Car and Van Discount logo

Reply from Car and Van Discount

Thanks Kat.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look