Enhance Car Audio & Security Reviews 

147
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Simon did a CarPlay retrofit on my Z4. After sales care was perfect when he needed to relocate the box to a different position due to issues with the original flip up screen. Great communication from... See more

Rated 5 out of 5 stars

Had a reversing camera fitted to my Fiesta to display on the existing Ford Sync 3 screen. (Not a huge car but such a small rear window!) Very pleased with the quality of work, the welcome received... See more

Company replied

Rated 5 out of 5 stars

Great communications from Nikki! Install was quick and results 100% met expectations. Looks like an original factory install but with a fantastic up to date system. Premises were really nice - sp... See more

Rated 5 out of 5 stars

I wanted to upgrade my car audio to a Apple Car Play system so I contacted Enhance. They gave me options to look at, once chosen it was ordered and an appointment made for installation. On the day... See more

Company replied

Company details

  1. Car Accessories Store

Written by the company

Enhance Car Audio & Security Ltd is Kent’s premier destination for vehicle integration and protection. Established in 2005, our team brings over 25 years of industry expertise to every project. We specialise in bespoke installations of high-end security systems—including alarms, trackers, and immobilisers—alongside premium audio upgrades featuring speakers, subwoofers, and amplifiers. From modernising your drive with Apple CarPlay and Android Auto to enhancing safety with reverse cameras and dash cams, we provide expert advice and seamless installations tailored to your vehicle.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

147 reviews

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4.7

All reviews

(147)

9 reviews in the last 12 months

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Rated 5 out of 5 stars

Great company and very professional

Great company and very professional. Had CarPlay fitted to my BMW. On the day of booking the tech sent me tracker on I could see where he was on Waze. Only took hour to install and was able to show me everything before he left. Kelly from the office very helpful. Would definitely use again.

September 9, 2021
Unprompted review
Enhance Car Audio & Security logo

Reply from Enhance Car Audio & Security

Hi Byron, thanks for your great feedback it's much appreciated. We look forward to working with you again in the future. Best Wishes, Enhance Car Audio & Security Ltd

Rated 5 out of 5 stars

To err is human - To forgive ….. divine.

Apparently ECA&SL surprisingly NEVER did receive my letter dated 4th June 2021. When Kelly informed me of this ….. 1/. I emailed a copy together with details of the Garage report “permanent live connected wrong”.
2/. Kelly responded very apologetically & even contributed to the Garage remedial costs.

August 26, 2021
Unprompted review
Enhance Car Audio & Security logo

Reply from Enhance Car Audio & Security

Hi Reverend Brown, thank you very much for the great review and I'm glad we were able to assist. Best wishes. Kelly @Enhance Car Audio & Security

Rated 5 out of 5 stars

Professional worker installed reversing…

Professional worker installed reversing camera and CarPlay very quickly.All working perfect.

August 25, 2021
Unprompted review
Enhance Car Audio & Security logo

Reply from Enhance Car Audio & Security

Hi Mindaugas, Thank you very much for your review and great feedback, it's much appreciated. We look forward to working with you again in the future. Best Wishes Enhance Car Audio & Security

Rated 5 out of 5 stars

Outstanding service from Enhance

Outstanding service from Enhance. Frist class customer service and installation. Thoroughly recommend.

August 25, 2021
Unprompted review
Enhance Car Audio & Security logo

Reply from Enhance Car Audio & Security

Hi Sarah, Thank you very much for your review and great feedback, it's much appreciated. We look forward to working with you again in the future. Best Wishes Enhance Car Audio & Security

Rated 5 out of 5 stars

Great service

Great service. Used twice to fit new audio on our car. No issues at all. The fitters arrived on time and did a great job. Will use again

August 24, 2021
Unprompted review
Enhance Car Audio & Security logo

Reply from Enhance Car Audio & Security

Hi Paul, Thank you very much for your review and great feedback, it's much appreciated. We look forward to working with you again in the future. Best Wishes Enhance Car Audio & Security

Rated 5 out of 5 stars

Used Enhance to fit parking sensors

Used Enhance to fit parking sensors to my car. Very competitive quote, professional approach (asked for the colour code to ensure they matched) kept appointment on time, smartly turned out technician explained clearly what was involved and completed the job quickly and invisibly. Recommended.

August 18, 2021
Unprompted review
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Reply from Enhance Car Audio & Security

Hi Brian, Thank you very much for your review and great feedback, it's much appreciated. We look forward to working with you again in the future. Best Wishes Enhance Car Audio & Security

Rated 2 out of 5 stars

Poor communication

Have used them a few times now, and the last time wasn't great. Notified them 6 days prior to install what exactly would be going into the vehicle, which included a 2 channel Hertz amp. They for some reason waited until the installer was already here to tell me that the 2 channel couldn't be fitted, as a 4 channel would be better. Why wait until he's already here to tell me that when i could've been told in the days prior to install so i could have had a different amp ready?? I was also told that the installer would carry a selection of wiring kits with him, however when he was here, he stated that he didn't have the wiring kit for the amp, just for the sub! I will purchase rear door speakers and a 4 channel amp, but will get them installed elsewhere.

August 4, 2021
Unprompted review
Enhance Car Audio & Security logo

Reply from Enhance Car Audio & Security

Hi Rico,

I'm really sorry that you weren't happy with our services for your amplifier. I've tried to contact you to discuss this further.

I'm afraid our technician Simon is our Audio expert and it would have probably been worth having a chat with him before buying any equipment. I didn't realise that he would advise against the 2ch amplifier. The wiring kit was not the problem as we explained on the phone one of us would have taken the wiring to your technician to complete the installation, but it seems silly to install something that Simon doesn't think will improve the sound of the speakers.

Is there anything we can do to change your mind about our service and improve the 2* rating?

Rated 5 out of 5 stars

Great service and advice

Great service and advice. All questions answered in lay mans terms, no baffling with gobbledegook! They managed to fit me in because of a cancellation. Very professional installers.

July 22, 2021
Unprompted review
Enhance Car Audio & Security logo

Reply from Enhance Car Audio & Security

Hi Vicki, Thank you very much for your review and great feedback, it's much appreciated. We look forward to working with you again in the future. Best Wishes Enhance Car Audio & Security

Rated 5 out of 5 stars

Excellent service

Excellent service, hassle-free fitting of the tracker.
The engineer was polite & knowledgable .

July 22, 2021
Unprompted review
Enhance Car Audio & Security logo

Reply from Enhance Car Audio & Security

Hi Robert, Thank you very much for your review and great feedback, it's much appreciated. We look forward to working with you again in the future. Best Wishes Enhance Car Audio & Security

Rated 5 out of 5 stars

Brilliant service for my motorhome rear…

Brilliant service for my motorhome rear parking sensors, quality workmanship, quick and a great product. Arrived on time at home address with eta updates, well happy to recommend to anyone

July 1, 2021
Unprompted review
Enhance Car Audio & Security logo

Reply from Enhance Car Audio & Security

Hi Paul, Thank you very much for your review and great feedback, it's much appreciated. We look forward to working with you again in the future. Best Wishes Enhance Car Audio & Security

Rated 5 out of 5 stars

Really good advice

Really good advice, kept to fitting programme and were clean and efficient. Got what we paid for.

June 18, 2021
Unprompted review
Enhance Car Audio & Security logo

Reply from Enhance Car Audio & Security

Hi Paul, Thank you very much for your review and great feedback, it's much appreciated. We look forward to working with you again in the future. Best Wishes Enhance Car Audio & Security

Rated 5 out of 5 stars

Amazing service from start to finish

Amazing service from start to finish! Kelly worked with my needs to get me the right equipment. Simon arrived on time and I am so pleased with my new speakers. The sound is amazing and I would highly recommend Enhance for any car audio or security. Will definitely be getting some more work done with them. Thank you.

April 24, 2021
Unprompted review
Enhance Car Audio & Security logo

Reply from Enhance Car Audio & Security

Thank you for your great review, we look forward to working with you again in the future.

Rated 1 out of 5 stars

Bad service from start to finish

Bad service from start to finish. I had rear parking sensors fitted by Simon, and then paid the price! Since then I've had nothing but problems. Number plate bulbs didn't work straight after. There was no care from Enhance. Then the cheap buzzer that was fitted malfunctioned. No care from Enhance. Now the main modulator box has totally malfunctioned. Cheap tacky equipment. I've had a professional assess the work and they was not impressed with the way the wiring was. To make matters worse I paid my dues in cash and didn't receive any change owed!! Not Professional and very Poor customer service offered throughout!!

April 19, 2021
Unprompted review
Enhance Car Audio & Security logo

Reply from Enhance Car Audio & Security

Hi, sorry to hear about your problems. I've looked through our records and Simon is our senior technician who hasn't fitted any parking sensors for at least 2 years, when were your sensors installed? We do a service call with every customer a week after the installation to see if you have any questions. Our equipment is all UK branded equipment (Parksafe) which comes with 3 years warranty, any queries that are raised with us are rectified. Please feel free to contact us to discuss this further. As you can see from our other reviews customer services is really important to us, but we're not able to help unless we are told there is a problem.

Rated 5 out of 5 stars

Highly professional staff and service

Couldn't be happier with the highly professional service and heated seat installation. Thank you, Gerry.

August 5, 2020
Unprompted review
Enhance Car Audio & Security logo

Reply from Enhance Car Audio & Security

Hi Gerry,
Thanks for your great feedback and if there is anything else we can help with you know where we are.
Best wishes
Enhance Car Audio & Security Ltd

Rated 5 out of 5 stars

Excellent Service

Excellent Service - I've had front and rear beepers, and now heated front seats fitted by Enhance. Brilliant service, Aaron was a great fitter, and the products are wonderful, Thoroughly recommend.....

December 23, 2019
Unprompted review
Rated 5 out of 5 stars

Great company to deal with

The whole team are absolutely excellent, great service and great support tracking down an intermittent fault in my alarm. The faulty component was replaced quickly and without charge under their warranty. Thanks all!

May 31, 2019
Unprompted review
Rated 5 out of 5 stars

Parking Sensors

Enhance recently supplied and fitted a colour-coded rear parking sensor kit to my car. The experience from start to finish was very professional: Good comms from the office and an efficient service from the technician.
Very Pleased.
Mr Hart

April 23, 2019
Unprompted review
Rated 5 out of 5 stars

A++ Service

Brilliant service from the guys at enhance. Every detail covered and fitting was done to the highest level. My kids are now peaceful on long journeys :)

December 13, 2018
Unprompted review

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