Enhance Car Audio & Security Reviews 144

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

I wanted to upgrade my car audio to a Apple Car Play system so I contacted Enhance. They gave me options to look at, once chosen it was ordered and an appointment made for installation. On the day... See more

Company replied

Rated 5 out of 5 stars

This is my second 5 star rating concerning Enhance car audio. I recently had an issue with my Bluetooth on my pioneer 360 unit fitted a couple of years ago. I visited them this morning and after... See more

Company replied

Rated 5 out of 5 stars

Had a reversing camera fitted to my Fiesta to display on the existing Ford Sync 3 screen. (Not a huge car but such a small rear window!) Very pleased with the quality of work, the welcome received... See more

Company replied

Rated 5 out of 5 stars

Had an Audison 3 way speaker setup up front and an Audison active sub installed under the floor in the boot in my mk3 Audi TT. Great job by Enhance. Very professional and retains the stock look whilst... See more

Company replied

Company details

  1. Car Accessories Store

Written by the company

Enhance Car Audio & Security Ltd is Kent’s premier destination for vehicle integration and protection. Established in 2005, our team brings over 25 years of industry expertise to every project. We specialise in bespoke installations of high-end security systems—including alarms, trackers, and immobilisers—alongside premium audio upgrades featuring speakers, subwoofers, and amplifiers. From modernising your drive with Apple CarPlay and Android Auto to enhancing safety with reverse cameras and dash cams, we provide expert advice and seamless installations tailored to your vehicle.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

144 reviews

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Rated 5 out of 5 stars

Apple Car Play stereo installation

I wanted to upgrade my car audio to a Apple Car Play system so I contacted Enhance. They gave me options to look at, once chosen it was ordered and an appointment made for installation.
On the day it all went well, I needed a second part that was ordered and fitted two days later.
A very professional team in both the workshop and the office, it was hassle free from start to finish.

April 14, 2026
Unprompted review
Enhance Car Audio & Security logo

Reply from Enhance Car Audio & Security

Hi Andrew, thank you so much for taking the time to leave such a lovely review, as a small business this is really appreciated. It was lovely to meet you and work on your vehicle. From the Enhance Team.

Rated 5 out of 5 stars

This is my second 5 star rating…

This is my second 5 star rating concerning Enhance car audio.
I recently had an issue with my Bluetooth on my pioneer 360 unit fitted a couple of years ago. I visited them this morning and after explaining the situation to a couple of very helpful ladies in the reception, Simon was able to take the time , help, advise,and remedy the situation.
The issue was quickly resolved and the Bluetooth is now operational.
I wish I could rate the star rating higher, but it is obvious all the staff are highly professional with customer care attitudes second to none.
I can highly recommend this company.
Chris J.

March 12, 2026
Unprompted review
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Reply from Enhance Car Audio & Security

Hi Chris, thank you so much for leaving such a lovely worded review. As a small business this means so much to us!

Rated 5 out of 5 stars

New audio unit installed

Had a new audio unit installed to replace a dead unit. Very happy with all aspects of the process, from quotes, to the fitting, all was smooth and clearly explained. Nice to have work done by a company that cares and wants to do a good job. Would 100% recommend and use again.

January 27, 2026
Unprompted review
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Reply from Enhance Car Audio & Security

Hi Jason, thank you so much for leaving such a lovely review. It was lovely to meet you and work on your vehicle.

Rated 5 out of 5 stars

Reversing Camera

I had a reversing camera fitted to my Ford Mondeo estate - Sync 2 system. Excellent product and professional service from start to finish. I wouldn't hesitate to recommend.

January 20, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent work

Had a reversing camera fitted to my Fiesta to display on the existing Ford Sync 3 screen. (Not a huge car but such a small rear window!)
Very pleased with the quality of work, the welcome received at Reception and discussion with the technicians.
I could probably have sourced and fitted myself but this would likely involve a lesser quality camera and lots of frustration and swearing.
Best left to the experts and they certainly are expert at this. Thoroughly recommend.

January 9, 2026
Unprompted review
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Reply from Enhance Car Audio & Security

Hi Bob, thank you so much for taking the time to write such a kind review. It was a pleasure talking to you and assisting you with your upgrade.

Rated 2 out of 5 stars

Buyers beware

I had a reverse camera installed a few days ago and after driving home I find the reverse camera very annoying to the point I now don't want to drive the car anymore. I hate it. Every time I put it in reverse the grid comes up and a STOP sign comes on flashing all the time. The communication with the company has been very good however they offered me to upgrade the camera which is apparently bigger for an additional cost to me but with free labour. I said that I looked on YouTube and the video they advertise with is the same car as mine. They explained that the video was 5 years old and my camera they have installed is a upgraded version. I can't see it myself as I have driven the same car as mine older and newer and none of them have a rubbish reverse system like mine. They also said they can turn the STOP sign off but I will lose the grid aswell. So please buyer be aware of what you purchase from here and ask if there are any upgrade versions available. I wasn't told there was different models or versions I was just told a price . I personally wish I never had it installed and saved my money. This is not reflected on the staff themselves as the company is very welcoming and have a great setup. I never wanted to leave a bad review but I prefer to be honest. This company was also a long drive from where I live but the company looked good to me I just wish I never bothered now.

November 11, 2025
Unprompted review
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Reply from Enhance Car Audio & Security

Hi Perry,

Thank you for taking the time to leave your feedback, and I’m genuinely sorry to hear that you’re unhappy with your experience. We never want a customer to leave feeling disappointed.

Just to clarify a few points for anyone reading:

The camera fitted to your vehicle is the latest version supplied by the manufacturer. The model shown in our older YouTube video is from 5 years ago and is no longer produced, which is why the display and guidelines work slightly differently.

As soon as you raised your concerns, we explained the available options, including removing the STOP indicator, though this would also remove the grid lines due to how this model is designed — unfortunately something we can’t change.

To try to help, we also offered an upgrade to the older-style display with no labour charge, and only the difference in cost for the alternative camera. This offer is still open to you at any time.

At no point were you asked to pay twice — just the difference in cost if you preferred a different model to the one originally installed.

We always aim to be transparent and helpful, and I’m glad you mentioned that you found our communication and customer service good — we do genuinely care about every install we carry out.

I completely understand your frustration with the STOP indicator, and you’re absolutely welcome to get back in touch if you’d like us to remove it or go ahead with the upgrade option. We’d be more than happy to help.

Thanks again for your feedback, Perry, and we’re here if you’d like us to look at it further.

— Simon,
Car Audio Kent

Rated 5 out of 5 stars

Fantastic products & service

Fantastic products & service. Had 2x channel DR770X dashcam camera system installed Jan 2025. Expertly installed and professionally finished, I was very happy with it. Camera system paid for itself in less than 8mths after car was written off by a driver who didn't stop. Without cameras, would have been an expensive loss of no claims. So happy to go back to Enhance for new cameras in new car that I decided to get the same installed on the wife's car.

Can't recommend enough. Thank you.

July 30, 2025
Unprompted review
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Reply from Enhance Car Audio & Security

Hi Mark, thank you for taking the time to post this review. It was our pleasure to help and work on your vehicle.

Rated 3 out of 5 stars

Lost Feature

I arranged to have an aftermarket stereo fitted to my van. I stated on booking that I wanted to maintain ALL the existing functions/features I currently had with the original stereo. I understood that this would add significant cost to installation as a new wiring kit would be necessary. However soon after installation I noticed the ‘radio mute’ for parking sensors was no longer working. I contacted the company highlighting this and was told that despite paying over a £1,000 for their installation I would have to pay a further £85 for another booking to reinstate what they originally failed to maintain….Although the installation was quick I remain disappointed that they want to charge me further to reinstate something that should have been done originally…..

July 7, 2025
Unprompted review
Enhance Car Audio & Security logo

Reply from Enhance Car Audio & Security

Mr Bowles
Thank you for your recent 3-star review.

When you first contacted us, your email advised that you had carried out extensive research and provided us with the exact model of the radio you wanted, along with a detailed list of the functionalities you wished to retain as well as those you did not wish us to retain. Based on this, we prepared a tailored quote for you, clearly outlining the parts required to meet your specifications.

You kindly accepted this quote and scheduled your installation. We were subsequently able to bring your appointment forward for you. On the day of the installation, you discussed additional queries directly with our technician, who confirmed the retention of the specific functions you had previously requested. We then carried out the installation accordingly.

The following day, you contacted us regarding the radio not muting when the parking sensors are active. As this particular functionality was not part of the original requirements or included in the scope of our quote, we provided a separate quote for the additional part needed to enable this.

We are genuinely sorry to hear that you're disappointed with the outcome. If you would prefer to revert to your original setup, we would be happy to remove the aftermarket unit and reinstall your original VW radio if you wish on 01622 737393.

Rated 5 out of 5 stars

Friendly, reassuring and efficient

I made an initial enquiry via email and received a very prompt response. After going through my options, I made a choice and booked my motor home in for a fitting. From start to finish the process was friendly, reassuring and efficient. I cannot recommend Nikki and her team highly enough - superb.

May 6, 2025
Unprompted review
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Reply from Enhance Car Audio & Security

Mr Horton, thank you for taking the time to leave us your review. This is very kind of you and it was our pleasure to assist and upgrade your Motor home radio!

Rated 5 out of 5 stars

Excellent service again today

Excellent service again today.
Parking sensor installed on my Daughters car.
Excellent job done with care and attention, very friendly service.
Would highly recommend

April 9, 2025
Unprompted review
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Reply from Enhance Car Audio & Security

Hi Mike, thank you for taking the time to leave such a great review! It was lovely to see you again. Thanks from Simon and the Enhance Team.

Rated 5 out of 5 stars

Amazing work.

From asking about what they can do for my puma to after leaving with some upgrades, I'm absolutely amazed, enquired about heated seats, wireless phone charging and front sensors, nothing but professionalism, politeness and answers to every question I had, everything was done in perfect detail and time. Just completely thorough, even showing me what's what. I honestly cant recommend Enhance enough.

April 4, 2025
Unprompted review
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Reply from Enhance Car Audio & Security

Hi Christian, thank you for leaving such a lovely review for us! It was great to meet you and it was our pleasure to help with the upgrades on your Puma. Thank you from Simon and the Enhance Team.

Rated 5 out of 5 stars

Great Company With Excellent Experience

I first contacted Simon at Enhance regarding the fitting and supply of a rear view camera for my Mondeo January 2025. After a couple of e mails regarding what radio I had in my car a price was agreed and a fitting date made. Due to various complications regarding the unit in my car on the first fitment it has now taken 2 months until today 6th March for the unit to be up and running. Simon tried everything in his power and experience for this to work. The team at Enhance were very good from the receptionist Nicky to the fitter and Simon the boss.

March 6, 2025
Unprompted review
Enhance Car Audio & Security logo

Reply from Enhance Car Audio & Security

Hi Peter, thank you for taking the time to leave us a review. It was our pleasure to help you with your reverse camera.

Rated 5 out of 5 stars

GET OFF THE FENCE AND BOOK IN 👍

Had a my new radio fitted on 11th and had a great experience my requests where listened to and understood they also ticked all the boxes there where a little issues with parts however they assured me this is not a normal thing. Enhanced where able to come to an arrangement with me in order to keep me happy and I’m glad I did they really went above and beyond great job guys 🙂

Ps they also gave me some nice little stickers on my windows this a small thing that goes along way 🙂

All in all I give this business 10/10 great customer service great fit and finish on the radio and the car and great speed. if your on the fence about this company or their give them a rung there very polite

July 11, 2024
Unprompted review
Enhance Car Audio & Security logo

Reply from Enhance Car Audio & Security

Hi Nathan
Thank you so much for taking the time to write and post your review. We are so happy that you are please with your installation.
As a small family run business you reviewing your experience with us means a lot. We hope you enjoy your new radio and we hope to be of assistance in the future.
Simon & the Enhance Team

Rated 5 out of 5 stars

Fantastic service from start to finish

Fantastic service from start to finish, and very happy with the product. Fitted apple play to my daughter’s mini. Very happy with the job and would highly recommend. My only frustration was wasting my time with Halfords before I found these guys. Will use again for security systems and upgrades on my cars. Great company to deal with and good value for money. Thank you!

June 20, 2024
Unprompted review
Rated 5 out of 5 stars

Rear Camera and Heated Seats

I have been using Enhance for many years and I am always over the moon with the professional work and excellent service.
Thank you.

March 4, 2024
Unprompted review
Enhance Car Audio & Security logo

Reply from Enhance Car Audio & Security

Hi Janet, so glad we're able to keep assisting you and you're happy with our work. Look forward to seeing you again soon. Best wishes, Enhance.

Rated 5 out of 5 stars

Excellent service received from start…

Excellent service received from start to finish. Emailed to enquire about Apple CarPlay for my BMW X5. I was contacted by phone within the hour and quoted the cost. I was also told that if I could get down to them within 30 mins they would have it up and running within the hour. Total game changer. I was previously paying a yearly subscription to BMW for the entertainment package, map updates etc
I now have all the apps I need ie Waze, global player, Amazon music etc for a one off payment. My only regret is that I didn't do it sooner. I wholeheartedly recommend Enhance Car Audio (Maidstone), amazing staff, whom are very diligent in their work.

February 28, 2024
Unprompted review
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Reply from Enhance Car Audio & Security

Hi Taj, thanks for your great review, so glad we were able to help you. Look forward to working with you again in the future. Best Wishes, Enhance.

Rated 5 out of 5 stars

Ive been using Enhance for 8 years now…

Ive been using Enhance for 8 years now and cant fault the service they give. Friendly, informative and their backup is second to none
And i would recommend them very highly to anyone

February 12, 2024
Unprompted review
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Reply from Enhance Car Audio & Security

Hi William, thank you very much for the great review. It's always a pleasure to work with you and we look forward to the next installation.

Rated 5 out of 5 stars

Wow!!!....Totally Amazing

Wow!!!....
Had a new audio upgrade to an otherwise lifeless sound system on a transit custom.
What an amazing transformation.
I went to this company based on recommendation and I am not disappointed.
1st Class installation, 1st Class customer service and a 1st Class aftersales demo by Simon to a naive old novice, whose only other association with a sound system was a Phillips valve radio dating back to the 60's and last seen on the antiques roadshow 😃.
I'm literally "blown away" by the quality and sound of the new system, and I would have no hesitation in recommending these guys to install yours if its what your looking for.
"Absolutely Brilliant" 👏👏
Cheers 🍻
Deano

December 19, 2023
Unprompted review
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Reply from Enhance Car Audio & Security

Hi Deano, so pleased that you were impressed with our installation and thank you so much for the review it's really appreciated. Look forward to working with you again in the future. Best wishes Enhance.

Rated 5 out of 5 stars

Simply awesome

Incredibly knowledgeable and patient service, fantastic products at great prices and fitted superbly.

October 19, 2023
Unprompted review
Enhance Car Audio & Security logo

Reply from Enhance Car Audio & Security

Hi Kevin,

Thanks for your great review, glad we were able to help you. Best wishes Enhance.

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