Enhance Car Audio & Security Reviews 

146
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Great communications from Nikki! Install was quick and results 100% met expectations. Looks like an original factory install but with a fantastic up to date system. Premises were really nice - sp... See more

Rated 5 out of 5 stars

I wanted to upgrade my car audio to a Apple Car Play system so I contacted Enhance. They gave me options to look at, once chosen it was ordered and an appointment made for installation. On the day... See more

Company replied

Rated 5 out of 5 stars

Had a reversing camera fitted to my Fiesta to display on the existing Ford Sync 3 screen. (Not a huge car but such a small rear window!) Very pleased with the quality of work, the welcome received... See more

Company replied

Rated 5 out of 5 stars

Had an Audison 3 way speaker setup up front and an Audison active sub installed under the floor in the boot in my mk3 Audi TT. Great job by Enhance. Very professional and retains the stock look whilst... See more

Company replied

Company details

  1. Car Accessories Store

Written by the company

Enhance Car Audio & Security Ltd is Kent’s premier destination for vehicle integration and protection. Established in 2005, our team brings over 25 years of industry expertise to every project. We specialise in bespoke installations of high-end security systems—including alarms, trackers, and immobilisers—alongside premium audio upgrades featuring speakers, subwoofers, and amplifiers. From modernising your drive with Apple CarPlay and Android Auto to enhancing safety with reverse cameras and dash cams, we provide expert advice and seamless installations tailored to your vehicle.


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4.7

Excellent

TrustScore 4.5 out of 5

146 reviews

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4.7

All reviews

(146)

8 reviews in the last 12 months

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Rated 5 out of 5 stars

Wow!!!....Totally Amazing

Wow!!!....
Had a new audio upgrade to an otherwise lifeless sound system on a transit custom.
What an amazing transformation.
I went to this company based on recommendation and I am not disappointed.
1st Class installation, 1st Class customer service and a 1st Class aftersales demo by Simon to a naive old novice, whose only other association with a sound system was a Phillips valve radio dating back to the 60's and last seen on the antiques roadshow 😃.
I'm literally "blown away" by the quality and sound of the new system, and I would have no hesitation in recommending these guys to install yours if its what your looking for.
"Absolutely Brilliant" 👏👏
Cheers 🍻
Deano

December 19, 2023
Unprompted review
Enhance Car Audio & Security logo

Reply from Enhance Car Audio & Security

Hi Deano, so pleased that you were impressed with our installation and thank you so much for the review it's really appreciated. Look forward to working with you again in the future. Best wishes Enhance.

Rated 5 out of 5 stars

Simply awesome

Incredibly knowledgeable and patient service, fantastic products at great prices and fitted superbly.

October 19, 2023
Unprompted review
Enhance Car Audio & Security logo

Reply from Enhance Car Audio & Security

Hi Kevin,

Thanks for your great review, glad we were able to help you. Best wishes Enhance.

Rated 5 out of 5 stars

5 star service for car audio enhancements.

Recently had two enhancements in both my cars. One had updated after market Pioneer audio and the other had updated speakers (Replace Toyota factory fit).
Excellent service and very courteous staff who are extremely helpful.
Thoroughly recommend this company if you require any car audio updates/installation.

October 9, 2023
Unprompted review
Enhance Car Audio & Security logo

Reply from Enhance Car Audio & Security

Hi, thank you so much for your review. It's amazing what we can achieve with after market upgrades. Look forward to working with you again in the future. Best wishes Enhance.

Rated 5 out of 5 stars

top range and service

Fantastic range of audio and security products and helpful staff with great knowledge of their products. Fitting service was great and I would highly recommend

August 21, 2023
Unprompted review
Enhance Car Audio & Security logo

Reply from Enhance Car Audio & Security

Hi Nick,
Thank you very much for your review, glad we were able to assist you. Hope to work with you again in the future. Best wishes Enhance.

Rated 1 out of 5 stars

Poor Customer service and…

Poor Customer service and communication.
I called in to Enhance Car and Audio, I was looking for a larger display screen for my van.
The sales assistant showed me a Pioneer with 9” screen, which I liked and asked him to send a quote.
I had the van outside, but he did not want to look, so I gave him the year and model and I asked him if my existing reversing camara would work with the Pioneer, he agreed that it would.
He then said that he could get the unit fitted, but the SOS button would not work, but he would order the appropriate part and I could pop back later after the Pioneer was fitted and the SOS part would be fitted.
Half an hour after I dropped the van off to them, I got a phone call to say that the original reversing camera I had would not work with the Pioneer and that I would need a new camera at an extra £250.00, they had this camera in stock!
I agreed to this as the van was already with them and I needed it for work later.
On picking the van up I found that 2 USB ports in the dash were disconnected and instead they had fitted 1 USB port in my glove box, which is not very accessible.
I was not happy with this but paid the bill as I had work to get to, they did not mention the USB port displacement move.
After 4 weeks I called them to ask about the SOS part, they said it would be another 4 weeks.
In the meantime, I purchased a new double USB port to replace the one they had disconnected.
When the SOS part came in two months later, I returned to the shop and asked if they could sort the wires out for my new USB socket, they said yes they could do it .
On returning to pick up the van, the company wanted to charge me £85.00 for half an hour work for connecting the two cables for the USB port that I would have to fit myself.
Be very careful of using this firm, the so-called experts.

September 27, 2023
Unprompted review
Enhance Car Audio & Security logo

Reply from Enhance Car Audio & Security

First and foremost, I would like to extend our sincerest apologies for the inconvenience you experienced during your recent installation with us. We genuinely value your feedback and take your concerns seriously. We're sorry your reverse camera wasn't compatible with the new screen but it was a HD connection, we wouldn't have been able to determine this until the unit was removed.

I understand that you were disappointed by the unavailability of the SOS component when your job was booked. Our team strives to provide timely and efficient service to all our customers, and we regret that we fell short of your expectations in this instance.

I would like to clarify that, as you mentioned, we did inform you of the SOS component being out of stock at the time of your booking. We understand how crucial this part is for your equipment, and we appreciate your patience while we worked diligently to obtain it from our supplier.

Once we received the SOS component, our top priority was to reach out to you. We understand the importance of minimising downtime for our customers, and we regret that the delay in restocking the part impacted your experience.

I would also like to extend our apologies for any confusion regarding the additional fee that was applied to your install. It's important to clarify that the extra charge was attributed to covering the cost of the SOS retention and facilitating the installation of your USB, which, regrettably, was not included in the initial quote provided to you. We acknowledge that this aspect of our communication fell short, and we deeply regret any inconvenience it may have caused. Transparency is essential to us, and we are committed to ensuring that all future quotes and service-related information are communicated clearly and comprehensively to avoid any misunderstandings. Your feedback serves as a valuable reminder of the need for improved clarity in our pricing structure, and we genuinely appreciate your understanding.

Please know that your feedback is invaluable to us, and it will be shared with our team to ensure that we learn from this situation and improve our services. We are committed to delivering a more seamless and efficient experience for you and all our customers moving forward.

To make amends for the inconvenience you experienced, we would like to offer you a favourable price on your next service with us. Your satisfaction is of utmost importance to us, and we hope that this gesture demonstrates our commitment to providing you with a better experience.

Once again, we deeply apologise for the inconvenience you faced and thank you for bringing this matter to our attention. Please do not hesitate to reach out to us if you have any further questions or concerns. We are here to assist you and ensure that your future interactions with our company are more positive.

Thank you for your understanding and patience.

Rated 4 out of 5 stars

The alarm system is great, but.

The alarm system is great, can't say the same about the new app. It's been a month now, and I'm still unable to use it, crashes every time you open it.
When will this be fixed, as its an integral part of the system.

September 19, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent retrofit of CarPlay

Great company who installed CarPlay for me. Very professional and know what they're talking about.

August 29, 2023
Unprompted review
Enhance Car Audio & Security logo

Reply from Enhance Car Audio & Security

Thanks for the review Sam, look forward to working with you again soon.

Rated 5 out of 5 stars

Had an Amp upgrade and sound deadening…

Had an Amp upgrade and sound deadening fitted into my Lotus. Both are awesome and I'm extremely pleased with the results. I wasn't so sure about the sound deadening, but pleased I made the right decision. It feels like I'm driving a different car! I would highly recommend it.

June 23, 2023
Unprompted review
Rated 5 out of 5 stars

The sound tune up transformed my…

The sound tune up transformed my driving experience
Well done and great value

June 13, 2023
Unprompted review
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Reply from Enhance Car Audio & Security

Hi Eoghan, thank you for the great review, so glad we were able to help you and hope to work with you again in the future. Best wishes, Enhance.

Rated 5 out of 5 stars

Enhance Car and Audio

Booked through Enhance Car and Audio. Dan, the engineer who installed my ‘ghost 2’ immobiliser was very professional and had great knowledge of the product he expertly fitted. He was very clear (and patient) with the instructions how to work it and made sure I understood what I needed to do. I would recommend Enhance Car and Audio as the process was very simple, friendly, and a great service. Thanks

June 11, 2023
Unprompted review
Enhance Car Audio & Security logo

Reply from Enhance Car Audio & Security

Hi, thank you for your great review, so glad we could help you to secure you car with a Ghost. Hope to work with you again in the future. Best wishes, Enhance.

Rated 5 out of 5 stars

Brilliant

Brilliant, fit me in really last minute with everything they had going on. Would recommend

May 23, 2023
Unprompted review
Enhance Car Audio & Security logo

Reply from Enhance Car Audio & Security

Hi Adam, so glad we could help you, we hope to work with you again in the future. Best Wishes, Enhance.

Rated 5 out of 5 stars

My husband and I had car alarm/trackers…

My husband and I had car alarm/trackers fitted onto our cars and the guys at Enhance were helpful from start to finish. The staff are friendly and welcoming and the service provided was excellent.
Would highly recommend!

May 16, 2023
Unprompted review
Enhance Car Audio & Security logo

Reply from Enhance Car Audio & Security

Hi Yasmin, so glad we were able to help you and your husband with your security upgrades. We look forward to working with you again in the future. Best wishes, Team Enhance.

Rated 5 out of 5 stars

First Class Service.

I phoned up Enhance Car Audio to enquire about fitting reversing sensors to a 2019 Citroen Berlingo XL. Kelly was extremely helpful and emailed photos to me of what the installed sensors would look like.
The sensors were installed today whilst I waited and I am absolutely delighted with how neat they look and how effective they are. Thank you for doing a great job.

May 11, 2023
Unprompted review
Enhance Car Audio & Security logo

Reply from Enhance Car Audio & Security

Hi Nic, thanks for your great review. Glad you're happy with our service and it was worth the 314 mile round trip! Hope to work with you again in the future. Best wishes, Kelly & Team Enhance.

Rated 5 out of 5 stars

Installing audio and security the enhance way!!

Enhance have now done 4 of my cars with security and audio and currently doing a big audio install on my Gtr. Cannot recommend these guys enough, the knowledge Simon and the team have is fantastic, they take the time to listen to exactly what you want and come up with ideas to make this happen

May 9, 2023
Unprompted review
Enhance Car Audio & Security logo

Reply from Enhance Car Audio & Security

Hi Steve, thanks for the great review, I think the fact that each time you get a new car it's instantly booked in with us for both audio & security speaks volumes. Thank you for being a great customer and it's an honour working on your lovely vehicles. Looking forward to the next one soon. Best wishes, Team Enhance.

Rated 5 out of 5 stars

Wow wow wow these guys are absolute…

Wow wow wow these guys are absolute genius, I had an issue with my Mazda Rx7 for such a long time and after taking it to 3 garages and 2 other audio companies, these guys at Enhance had remedied the issue within 2 hours.
Very very recommended and now I can read the wording on my head unit as it’s now in English.
Highly recommended and very family friendly as I had my young daughter with me at the time.

Thank you team

May 2, 2023
Unprompted review
Enhance Car Audio & Security logo

Reply from Enhance Car Audio & Security

Hi Joe, So glad we could help you with your Mazda - let me know if you have any further questions about your audio quote. We look forward to working with you again soon. Best wishes, Team Enhance.

Rated 5 out of 5 stars

what a excellent job these people did…

what a excellent job these people did for me, very well informed before hand, and the finished job was of an excellent standered and the chap went though the whole system before i left, would 100% recommed.
Many thanks
Robert

April 5, 2023
Unprompted review
Enhance Car Audio & Security logo

Reply from Enhance Car Audio & Security

Hi Robert, Glad we were able to help you with your Mercedes and your upgrade. You know where we are if we can help with anything else in the future. Best wishes, Team Enhance.

Rated 5 out of 5 stars

Amazing Experience!

Recently used Enhance for a speaker upgrade. Always professional and very knowledgeable! They take the time to understand what you want and only then recommend the solution. Always a pleasure and I continue to recommend yourselves to anyone who’d listen!

March 31, 2023
Unprompted review
Enhance Car Audio & Security logo

Reply from Enhance Car Audio & Security

Hi Khush, so glad we were able to help you with the speaker upgrade in your Porsche, look forward to working with you again soon. Best wishes, Team Enhance.

Rated 5 out of 5 stars

An excellent company.…

A highly professional and courteous service that was perfect for my needs. A very clear and comprehensive explanation of the work done after completion really left me with confidence.

April 28, 2023
Unprompted review
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Reply from Enhance Car Audio & Security

Hi Paul, Glad we were able to help you with your Apple CarPlay upgrade, you know where we are if we can assist with anything else. Best wishes, Team Enhance.

Rated 5 out of 5 stars

Fantastic experience with Enhance

Fantastic experience with Enhance. Kelly, Simon and the entire team were just what I needed. I chose them to do my motorhome security due to their amazing reviews on Google, and I was not disappointed at all.

Top quality products; great speakers, loud alarm system, smooth reverse camera and perfectly wired witness camera so it doesn't look messy. Also, I got lots of advice from them, which I needed because I don't have a clue about security on motorhomes.

I would highly recommend to people who want a hassle-free experience, dealing with true professionals who don't mess around. I will be using Enhance again for sure.

April 12, 2023
Unprompted review
Enhance Car Audio & Security logo

Reply from Enhance Car Audio & Security

Hi Josh, Wow what a great review. So glad we were able to help you with such important upgrades on your motorhome. We've done hundreds of them so know which are the best solutions and products to use. We look forward to working with you again soon for your radio upgrade. Best wishes, Team Enhance

Rated 5 out of 5 stars

Mini speaker upgrades

I was a little anxious about calling & enquiring about speaker options for my new Mini (being female) but I was quickly reassured with the knowledge & price options discussed so I felt confident enough to book the upgrades.
I was welcomed with a friendly family feel and felt comfortable to leave my car in safe hands.
I was impressed with the efficiency of the fitting and the upgrades I had chosen as well as discussing further upgrades should I decide to take more upgrades and pricing options.

May 5, 2023
Unprompted review
Enhance Car Audio & Security logo

Reply from Enhance Car Audio & Security

Hi Nikki, the Mini speakers are notoriously bad so we know exactly what is needed to make them sound better. We look forward to working with you again soon for the amplifier upgrade. Best wishes, Team Enhance.

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