Caravan and Motorhome Club (previously The Caravan Club) Reviews 14,537

TrustScore 4 out of 5

4.2

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the staff for their dedication, friendliness, and helpfulness, noting that they contribute significantly to a positive experience. The facilities are frequently highlighted as clean, well-maintained, and of high quality, with many people appreciating the good-sized pitches and spotless amenities. Reviewers also commend the excellent locations of the sites, often describing them as scenic, peaceful, and ideally situated for exploring surrounding areas. However, some customers expressed dissatisfaction with the pricing, finding the site fees to be expensive compared to other options. A few other people also felt that the website was problematic, citing issues with sudden page disappearances and difficulties with online bookings.

What people talk about most

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the staff for being friendly,... See more

Website

Clients share positive opinions on the website. Many reviewers found the website excellent and well thought... See more

Facilities

Customers consistently note positive experiences with facilities. Reviewers frequently praise the immaculate... See more

Location

Users describe positive interactions with location, frequently praising the ideal and convenient placement of... See more

Price

People report ambiguous experiences with price. Many customers find prices, especially for club site fees and... See more

Based on these reviews

Rated 4 out of 5 stars

Still great standards upheld by dedicated and friendly staff. It's a pity that the same can't be said of a small minority of the membership-and disappointing that the staff at most sites are never vis... See more

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Rated 4 out of 5 stars

We've been members of the CMC for nearly 30 years and have, until recent years, always used their sites. You know what to expect when it comes to facilities and cleanliness (although some sites are a... See more

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Rated 5 out of 5 stars

I Know exactly what im getting I book a CAMC site. Clean facilites, good size pitches, friendly staff. In some great areas too. Brilliant that i can book a pitch for £5.00 deposit. Offer other great... See more

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Rated 5 out of 5 stars

As usual the staff were all friendly, helpful and hardworking. The site is in a perfect spot for visiting other towns and villages or just walking into Cirencester for shops, restaurants and pubs. The... See more

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Rated 5 out of 5 stars

Wonderful stopover! Travelling from Scottish Borders to London, Clumber Park is ideally situated near the A1 but feels like a world away from busy roads in the forest. Staff were wonderfully solici... See more

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Rated 1 out of 5 stars

Need to be more competitive, prices to high especially as we pay membership fee. Only use as last resort or if price is not to ridiculous as it’s a quiet time. Surely a members club should be price... See more

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Rated 5 out of 5 stars

The UK sites are always well maintained and kept clean and tidy, with good size pitches and good toilet and shower facilities. On most sites the site wardens are friendly and helpful. The Head Off... See more

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Rated 5 out of 5 stars

Just joined the club and decided to store my caravan at the Gatwick site, it could not have been easier, and what a beautiful site, the staff were amazing, Kev and Katie could not have been more acco... See more

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Rated 5 out of 5 stars

Sites are well kept, with nice big pitches. The toilets are usually quite modern. I like that you get to choose your own pitch. There are lots of rules but we've not really had any issues apart from b... See more

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Rated 5 out of 5 stars

We restarted our caravan adventures since reaching retirement last year and rejoined the club. It is so easy to book sites on the app and you can choose sites that meet your needs from the comfort of... See more

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Rated 5 out of 5 stars

CMC makes it easy to book sites through the app with minimal deposit. All sites weve been to so far have been clean and well maintained. Clean toilet facilities are essential and aren't always what y... See more

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Rated 1 out of 5 stars

Website is TERRIBLE -Cannot book properly- page disappears suddenly and you've to start again from beginning! -Joining or Renewing a membership is no different -Joining or Renewing a membership... See more

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Rated 5 out of 5 stars

Great staff very friendly and excellent facilities. Quiet location within easy reach of Keswick, Penrith and Ulswater. A bus service stops outside the site and on Fridays there's a fish and chip van... See more

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Rated 1 out of 5 stars

New cistomer policy. Took out a policy online last night and contacted Devitt insurance the broker today to ask weather they recieved my documents. The quote online states. Are you member yes or no, I... See more

Rated 3 out of 5 stars

Great club but why do we need ever more increasingly expensive sites with better than at home facilities especially given the fact that nearly all vans built in the last 20 years are complete wit... See more

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Rated 5 out of 5 stars

Excellent club with lots of information and guidance. The sites are very well maintained and run with helpful and pleasant staff. A lot of thought has gone into what caravanners and motorhomers need.... See more

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Rated 5 out of 5 stars

On arrival greeted with a welcoming smile and enthusiasm to meet us and the dogs. Site always well kept and toilet block ( a bit old but immaculately kept ) cleanliness second to none. Site wardens... See more

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Rated 5 out of 5 stars

Moreton in Marsh is a lovely site. Pitches are spaced well,and it doesn't feel cramped even when site is full. Easy 15 minute flat walk into the town. Lots of amenities there so no need to use a... See more

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Rated 5 out of 5 stars

Haven't been to many club sites but the ones we have been to are always; clean, well maintained and run by friendly professional people. We mainly use CC sites via the club website and rely on the ac... See more

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Rated 5 out of 5 stars

We love the Stonehaven site. It is only an hour from where we stay and we just love the change of scene. Stonehaven is a great town with very friendly people. The surrounding area is very interesting... See more

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Rated 5 out of 5 stars

*Lovely site, easily walkable to town, but take a torch if returning after dark! *Bus stops just outside site. *Site facilities spotless. *Staff really helpful. *Site almost always full... See more

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Rated 5 out of 5 stars

Great club, with plenty of site options which all are very well kept, the staff on site are great and very helpful. The monthly magazine and site planner books are really useful and helpful.a relative... See more

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Rated 5 out of 5 stars

We have stayed at numerous CAMC sites during the last two years in our campervan. We are really impressed with this club. All the sites have been excellent - consistently good facilities and friendly... See more

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Rated 5 out of 5 stars

Superb organisation where you know exactly what you are getting at the club campsites. Smaller CL sites are plentiful and the range of facilities easily found within the app or club handbook. And disc... See more

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Rated 5 out of 5 stars

Visited this site many times,one of our favourites.Always immaculately kept by the brilliant wardens Ty and Lisa who are a credit to the club. Tony and Freda Etherington

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Rated 4 out of 5 stars

Booking with the staff good but cost of site is get to expensive saying broad way site with elec 2 person £50 per night we are getting free night nothing more Book France 2 pools indoor and out doo... See more

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Rated 3 out of 5 stars

Bridlinton is a Brilliant site, well maintained with great facilities Main issue is poor tv reception. We have purchased a tv cable extension from the club to use on this particular site as it h... See more

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Rated 5 out of 5 stars

The couple on reception were so helpful and friendly. The facilities were immaculate. We had two dogs, there was an agilities park and a private enclosed area for dogs to run free !

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Rated 3 out of 5 stars

We had 3 caravans opposite us, the first caravan which arrived had put objects in the 2 spaces alongside them to save for friends. I totally disagree with this, even though they are within their rig... See more

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Rated 5 out of 5 stars

Absolutely brilliant from campsites here in UK and in France to sorting out motorhome insurance. Best and cheapest places to stay all as described. Same with the insurance excellent hence 5 stars give... See more

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Rated 5 out of 5 stars

I had an issue with viewing my bookings online i was put through to Max at the web team he was fantastic. He sorted all my concerns without hesitation. Thank you Max you were fantastic

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Rated 4 out of 5 stars

The club sites are always clean, the facilities well kept. Staff are happy and helpful. member offers are good too, especially when shopping for outdoor clothing. Have used the club for overseas holid... See more

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Rated 1 out of 5 stars

I’m extremely disappointed with my recent experience with the Motorhome and Caravan Club. Before booking, I specifically called to ask about pitch allocation as we wanted four vans together for... See more

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Rated 5 out of 5 stars

We are seasonal on the Isle Of Wight. We are staying at a club in Sandown. The staff are absolutely fantastic, nothing is to much trouble, it is spotlessly clean. Very helpful if needed. Wouldn't cha... See more

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Rated 4 out of 5 stars

I find the club better than others for touring as they allow single night stopovers - whereas other major clubs often require you to book 2 or 3 nights. All the sites we have stayed at have been good... See more

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Rated 5 out of 5 stars

Visiting relatives in London The site was ideally situated with everything just perfect some pitches have a slight slope, but all in all a lovely site

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Rated 5 out of 5 stars

I have been a member for 46 years and have never had a bad experience with any aspect of the clubs sites or services. Over these many years the standard of sites and the facilities has continually imp... See more

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Rated 4 out of 5 stars

Just stayed at Littlehampton and the Brighton Club Sites, both had lovely helpful wardens. Littlehampton showers were superior to Brighton. Many members are getting on in years, Littlehampton had a... See more

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Rated 3 out of 5 stars

Pitch charges are higher than France where sites have better facilities. Too many emails. We liked site locations and staff friendliness. Good updates and little 10% offers.

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Rated 4 out of 5 stars

We have had a caravan or Motorhome for 20 years and have used club sites for all that time. 95% of the time sites have been to our expectations but we have stayed on a few sites that either the site... See more

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Rated 5 out of 5 stars

All of the campsites we have stayed on so far have had excellent facilities with friendly staff who are on hand to help with any queries. Locations have been scenic and peaceful.

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Rated 5 out of 5 stars

The Sites I have stayed at were really nice. The staff were very helpful, the facilities were really good and clean. The pitches were a really good size. The Head Office Customer Service is exce... See more

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Rated 5 out of 5 stars

Friendly welcome, fast check in. We’ve visited this site many times and it didn’t disappoint. Nice relaxing site in a countryside location

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Rated 5 out of 5 stars

Our stay at Seacroft Caravan and Motorhome Club site in Cromer was nothing short of exceptional – the kind of place that lingers in your memory long after you’ve packed up and left. From th... See more

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Rated 1 out of 5 stars

Cancelled due to a bereavement two weeks early and still charged. Disgusting and money grabbing. Your charges are far too high for sites and will result in your eventual demise due to lack of custom.... See more

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Rated 1 out of 5 stars

I assume you have promptly investigated the issues with the site staff as you stated you would and hopefully made a decision regarding the safety issues.  Hopefully your conversation with the s... See more

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Rated 2 out of 5 stars

Poor facilities had to drive to the site entrance to use the rubbish bins. One of the staff spoke in a severe manner as I had arrived 15 minutes early. There is a car park at the site entrance which s... See more

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Rated 3 out of 5 stars

Site fees too expensive. Adding electric metering will make it even more expensive. Paying for toilet and shower blocks I don’t use. Should be a separate charge for facility block key

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Rated 5 out of 5 stars

At most of their campsites, you know what to expect. Good clean facilities, well laid out level pitches, friendly, helpful & knowledgeable staff and information about the local area. The app is easy t... See more

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Rated 1 out of 5 stars

Caravan motorhome club has changed 6 site to adult only this year 2026. However when I questioned club regarding adult only sites. club said, any one who has a: seasonal or pre booked with kids be... See more

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Rated 2 out of 5 stars

Withdrawal of travel insurance and Continental breakdown cover. Very expensive, regimented sites. Too much emphasis on money making activities such as organising mass events which do not cater for... See more

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Rated 1 out of 5 stars

I/We have just stayed at Meathop site and we are concerned about the hill that needs to be climbed, to get to the water and the bins, if staying on the lower level. The worry we... See more

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Rated 5 out of 5 stars

CMC are great value for money with 5star sites, always immaculately kept and fantastic staff. Keep up the great work, we appreciate it!

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Rated 5 out of 5 stars

Everything you do is very professional and works. Every site manager has been very kind professional and extremely helpful

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Company details

  1. Holiday Accommodation Service

About Caravan and Motorhome Club (previously The Caravan Club)

Written by the company

The Club was formed in 1907 as ‘The Caravan Club’. 110 years later in 2017 we wanted to reflect our broadening membership and became the ‘Caravan and Motorhome Club’.

We are an inclusive club, representing the interests of over 1.1 million caravanners, motorhomers, campervanners and campers providing our members access to over 2,700 quality campsites across the UK and Europe.

As the No. 1 rated UK touring club, our purpose is to help our members get more from the great outdoors.

UK holidays
Overseas holidays
Caravan Cover
Insurance

Contact info

4.2

Great

TrustScore 4 out of 5

15K reviews

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Rated 5 out of 5 stars

CAMC in the 21st century

The booking site is quick and easy to use. The choice of locations is good and getting better year on year. The site facilities are good to very good. Most do exactly why I says on the tin. Obviously there’s the odd hitch every now and then. But last year we were away for 68 days of which 40 were with the CAMC and we have booked similar again this year!
Caravanning has changed and the CAMC has accepted the challenge and moved with the times too!

April 16, 2026
Rated 3 out of 5 stars

Focus on offing competitively priced pitches

The sites are well run but expensive. In my opinion the club is spending to much time on member offers all of which I can get without the clubs help. The insurance offer to beat your renewal is a joke for the last 3 years I asked for quotes all of which have been far more expensive than my current provider. The club should spend more time reviewing the business model to deliver more affordable pitches please, that is why I am a member.

April 16, 2026
Rated 5 out of 5 stars

Very clean and tidy sites

My experience with CAMC has been excellent. Easy booking via the App, kept informed of all bookings and offers available. I’ve stayed at many sites and found them all to be extremely clean and friendly, I would highly recommend joining to enjoy a relax hassle free experience 😃

April 16, 2026
Rated 4 out of 5 stars

I think the choice and availability of…

I think the choice and availability of sites is great. The network is varied giving a choice of type of destination.
Not five stars because the next biggest competitor is cheaper on membership fees. But has sites at often close proximity to CMAC.
At a time when costs are a consideration, next years fee may go elsewhere.

April 16, 2026
Rated 5 out of 5 stars

The best organized touring experience…

The best organized touring experience ever. You always feel like a member and never like just a customer. Planning your tour, the booking process, payments and most important, help by your site-staff. Everything is perfect!

April 16, 2026
Rated 4 out of 5 stars

The club has always been professional…

The club has always been professional with clean well kept sites. I would say that it’s one of the top 5 for caravan motorhome holidays in the uk . Prices range from good value up to excessive hence the 4 star review. No discount for pensioners also is a great disappointment as without them filling the weekday pitches in the non holiday season the club would not exist. Staff on site are brilliant too you can be sure of a great welcome.

April 16, 2026
Rated 4 out of 5 stars

The sites for CANC are all spotless…

The sites for CANC are all spotless well laid out with good facilities. We also find them close enough to walk to local pub village town to get a meal without using the car . Our issue this last few years is not being able to book sites . We like to stay a week and can never get booked in lately so end up going with other sites . Very frustrating so out of 7 weeks this year have only managed 5 nights with the club

April 16, 2026
Rated 5 out of 5 stars

We have used the club in the UK and…

We have used the club in the UK and abroad. We have booked numerous trips and ferries and have always had our health and breakdown cover with them. We have had to use the latter a few times and found the staff and service excellent with their help and advice. The standard of the clubs sites is always to a high standard and the wardens are always courteous and helpful. We highly recommend becoming a member.

April 16, 2026

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