Caravan Hire Online Ltd Reviews 

29
TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 4 out of 5 stars

How’s a caravan for tribfest. So we turned up and it was already done for us which was great, but the caravan was on a hill and one side dropped so the shower water wouldn’t drain out properly. We got... See more

Rated 5 out of 5 stars

A very good experience with a nice clear website leading to a straightforward booking process. Useful directions (including w3w location) makes finding the yard easy. Thorough caravan feature introduc... See more

Rated 5 out of 5 stars

Bayside haven sands flookburgh. Superb 3 bed caravan with lovely decking overlooking fields/coast. (Does not look onto other caravans) in a great location. Easy to book direct with owner Richard who... See more

Rated 4 out of 5 stars

Company very friendly and helpful with comprehensive instructions as to how to use the caravan. Caravan itself was comfortable and fit the purpose, arrived and collected on time.

Company details

  1. Self-Catering Accommodation

Information provided by various external sources

Touring Caravan Rental Specialist for events, home renovation work, holidays, temporary offices, extra accommodation for family gatherings such as Christmas.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

29 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(29)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

caravan for tribfest

How’s a caravan for tribfest. So we turned up and it was already done for us which was great, but the caravan was on a hill and one side dropped so the shower water wouldn’t drain out properly. We got someone to help us but it would alter. Signal bad so couldn’t contact anyone.

August 18, 2023
Unprompted review
Rated 4 out of 5 stars

Helpful company, comfortable caravan.

Company very friendly and helpful with comprehensive instructions as to how to use the caravan. Caravan itself was comfortable and fit the purpose, arrived and collected on time.

August 25, 2023
Unprompted review
Rated 5 out of 5 stars

A very good caravan rental experience with a nice personal touch

A very good experience with a nice clear website leading to a straightforward booking process. Useful directions (including w3w location) makes finding the yard easy. Thorough caravan feature introduction for those unfamiliar. Hitch and wheel lock included. Caravan towed nicely with no sway or other issues. All fixtures are clean and work correctly. Comfortable bed and seating area. Flexibility around return times was appreciated. No tv included but does have the antenna with booster, so bring your own small tv (like we did) if you want that to be part of your holiday. Very few places offer towable caravan hire so I'm happy I found this one and it turned out to be well worth it. Will hire from again in the future.

June 16, 2023
Unprompted review
Rated 5 out of 5 stars

Graham has been very accommodating in…

Graham has been very accommodating in both of my hires this year , even with a small issue it was dealt with in a responsible manner.
I would recommend Caravan Hire online without question.

The vans met our needs and requirements. Thank you

July 1, 2023
Unprompted review
Rated 5 out of 5 stars

Positive and Helpful

Hiring from Caravan Hire Online was a positive experience. There were no hidden pitfalls because the information about costs, organisation and caravan details was very clear from the website. The videos for using the caravan were very clear and there was a friendly voice at the end of the phone before and during the hire. We also had friendly help on site at the end of the hire.

August 17, 2022
Unprompted review
Caravan Hire Online Ltd logo

Reply from Caravan Hire Online Ltd

Thank you Hilary, hope to assist you again in 2023!

Rated 5 out of 5 stars

Always on hand to answer questions…

Always on hand to answer questions about our booking. Good to deal with, we had a great trip in the caravan

August 6, 2022
Unprompted review
Caravan Hire Online Ltd logo

Reply from Caravan Hire Online Ltd

Thank you, glad you enjoyed the use of one of our caravans for the F1 event.

Rated 5 out of 5 stars

This was our 2nd time using caravan on…

This was our 2nd time using caravan on line. We travelled from Isle of Man to Huddersfield for a Flyball competition, as before we arrived at the venue for everything to be all set up, perfect. Here’s to next time 👍

August 5, 2022
Unprompted review
Caravan Hire Online Ltd logo

Reply from Caravan Hire Online Ltd

Thank you, hopefully see you again at future Flyball events.

Rated 5 out of 5 stars

Just had our 2nd rental of a 6 birth…

Just had our 2nd rental of a 6 birth caravan from Caravan-Online.
They delivered it for to our destination and when we arrived they were waiting with it all set up and even the water butt filled and ready to go.
The caravan was absolutely spotless and had everything included what we needed to operate for the weekend.
I can honestly say the service was amazing and helpful from the first phonecall.
This is our 2nd year in a row, and already looking forward to next year..
Graham and his team give excellent service and can't do enough to help if you need any extras or get a problem hes on the end of the phone sorting it out for you.

August 4, 2022
Unprompted review
Caravan Hire Online Ltd logo

Reply from Caravan Hire Online Ltd

Thank you for your review, the event at Leven always looks good.

Rated 5 out of 5 stars

Bayside haven sands flookburgh.

Bayside haven sands flookburgh.
Superb 3 bed caravan with lovely decking overlooking fields/coast. (Does not look onto other caravans) in a great location.
Easy to book direct with owner Richard who is very helpful. Would highly recommend.

June 4, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent service!

An excellent friendly and efficient service. Great induction and advice given to us as caravan 'first timers'. Highly recommend!

August 22, 2021
Unprompted review
Caravan Hire Online Ltd logo

Reply from Caravan Hire Online Ltd

Thank you

Rated 5 out of 5 stars

Great hire

Great service , lovely van ,they make you welcome and help you out anyway they can. Will use them again in the near future. Prices are very compatible for your needs. Good work keep it up. Cheers

August 4, 2021
Unprompted review
Caravan Hire Online Ltd logo

Reply from Caravan Hire Online Ltd

Thank you

Rated 5 out of 5 stars

A fantastic service

A fantastic service, really prompt and helpful customer service. The vans were dropped off at a festival and water and electrics set up for us and had everything we needed. Many thanks.

August 2, 2021
Unprompted review
Rated 5 out of 5 stars

A stress free holiday thanks to caravanhire-online

Graham and his team were excellent.

The caravan was lovely.

Completely stress free set up and on our last day we just handed the keys back and headed home.

We received 5 star service every step of the way and would highly recommend anyone wanting a caravan holiday without the usual hassles that come with it to use Caravanhire-online.

Thank you Graham and team for helping our holiday be so memorable.

July 13, 2021
Unprompted review
Rated 5 out of 5 stars

Yorkshire motor show

Caravan was set up on time with no issues & the personal service from Graham was easily 10 out of 10.

No question will use them again excellent service.

July 9, 2021
Unprompted review
Caravan Hire Online Ltd logo

Reply from Caravan Hire Online Ltd

Thank you Derek, hopefully see you again next year at a bigger and improved Yorkshire Motor Sport Festival

Rated 1 out of 5 stars

No refund on deposit

We booked a caravan for Bramham Horse Trials, which of course has been cancelled due to Covid. This company has refused to refund our deposit, which we are very disgruntled about.

Thank you for your reply. As you know from our previous correspondence, we just booked the caravan for this one event, which was sadly cancelled, and do not wish to book a touring caravan for a holiday.

April 8, 2021
Unprompted review
Caravan Hire Online Ltd logo

Reply from Caravan Hire Online Ltd

Thank you Jane for your review. I'm sorry that you are not happy that we are not returning your deposit for your booking. In June 2021, under current guidance, you are entitled to go on holiday in self contained accommodation, you could still do this and this option is still available to you as previously communicated in writing. Our additional offers are still valid in that you can reschedule for another time in 2021 using your current deposit or we will discount your 2022 booking to the value of the deposit.

Rated 5 out of 5 stars

I would certainly recommend!!

Really friendly staff and a helpful briefing from them before we set off. They were really nice and were helpful from the date of booking to the date of dropping the caravan off. I would certainly use them again if I don’t end up buying one!

September 8, 2020
Unprompted review
Rated 5 out of 5 stars

Wanted a 2 Berth as a trial run for the…

Wanted a 2 Berth as a trial run for the weekend having never used a caravan before but thinking of buying. Had everything explained at detail in the hand over and the hand back was brilliant. Caravan fully functional and a great base for a few nights on the East Coast. Highly recommend Caravan On-Line. Oh! And deposit back the next day :-)

September 8, 2020
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look