Car Camera Shop Reviews 

410
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

We have got an Aguri Dashcam and Grant (the installer) did an absolutely amazing job installing it so there are no wires showing. He turned up bang on time and worked very quickly and efficiently and... See more

Rated 5 out of 5 stars

I booked the service by today (9/7). However, they can’t to come since their car broken. I understand it may accidentally happen but they reschedule another working date by next Friday! It’s quite... See more

Rated 5 out of 5 stars

Ordered dash cam (Thinkware F800pro) and fitting over the Easter period. Ordering online was an easy process. Received a call from Lynn on morning of their first day back after Easter and fitting wa... See more

Company replied

Rated 5 out of 5 stars

This is a great website with lots of information. I contacted the shop twice by the chat facility and they responded quickly and accurately. The items were delivered quickly and were packaged we... See more

Company details

  1. Photo Shop
  2. Car Accessories Store

Written by the company

Our goal is simple, to offer a range of the best quality car cameras to ensure our customers peace of mind in the case of an accident. Based on the south coast of England, we're passionate about what we do and the service we deliver. We put our customers at the heart of everything we do and take pride in every single order.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

410 reviews

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4.5

All reviews

(410)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Top Job

Fitter arrived before time and was friendly and courteous. Work was nice and tidy and done in the time he said. Would highly recommend this company

May 14, 2018
Unprompted review
Rated 5 out of 5 stars

pretty impressed ..

pretty impressed ... i was blundering around on the website looking to see
if i could work out what to order - simple replacment , small value - and the
live chat popped-up "... can we help? "
mr. live-chat looked up my original orders - a couple of years back - and
confimed what i needed
arrived promptly
worked perfectly

April 23, 2018
Unprompted review
Rated 5 out of 5 stars

Whilst the installation fee seemed high…

Whilst the installation fee seemed high at first... trust me, it was worth every penny.... My car has so many panels and 'bits' that needed to be removed to again access, mostly for the rear camera, the fee became the best value ever in the first 20 minutes.

My "Guy", Steve, was very professional, polite and respectful to my car.
he guided me through the initial NON intuitive connection to my cell phone.
Installation WITHOUT a cell phone would be nightmare city...
Total fitting time, 2.5 hours.. by an expert. I wouldn't even try it...

The images from the F800 PRO are razor sharp, and then... we removed the lens protection...

Utterly happy with the installation. Nothing broke, it all looks perfect.
What more can I say ?

April 17, 2018
Unprompted review
Rated 5 out of 5 stars

Excellent service all round.Very simple to ...

Excellent service all round.Very simple to order with good description. On line assistance was quick and accurate and the fitting was carried out perfectly. The fitter was on time, took on board that my wife had to do the school run and timed his visit to suit. The installation was excellent and not rushed and the explanation of how everything worked was clear and concise. Will definitely order from the Car Camera Shop again.

April 4, 2018
Unprompted review
Rated 5 out of 5 stars

Fantastic and highly professional…

Fantastic and highly professional company. Wanted a dash cam but had no knowledge of them. Nathan asked me what my needs/expectation were and then recommended the Thinkware F800. I've had it now for a couple of weeks and I have to say it's exactly what I needed.
Thanks again Nathan

February 24, 2018
Unprompted review
Rated 5 out of 5 stars

The aftersales service prompt and premium

The aftersales sevice from this company is second to none. I received the product when they said I would .I had a problem ( of my own making) but stil received a premium service, personal and considarete and also friendly. l can't praise them enough

February 19, 2018
Unprompted review
Rated 5 out of 5 stars

great company in a world lacking customer service!!

Helpful advice before purchasing from people who clearly know the product.
Having ordered I was a nuisance by altering the delivery address! Each time I called they knew who I was and what was going on.
All was delivered easily and the product has not disappointed!
I used a local fitting service only because the car was in having a towbar fitted and the guys who fitted it (I chose it in preference to one they offered) were very impressed with the kit and said I had chosen well!!!
Use these people with confidence.

February 18, 2018
Unprompted review
Rated 5 out of 5 stars

You find out how good a seller is when…

You find out how good a seller is when something goes wrong. I have bought from them before and had no issues buying again. The problem this time was the camera would not turn on. One phone call brought good advice and an emailed post paid label for it's return and a few days later they updated me to say the camera had a boot up issue caused by the memory card. All sorted and the following day the camera was back and fully working in the vehicle. Just six days from problem to fixed and returned. IMPRESSIVE. Top notch customer service and for me, I would not use anyone else except Car Camera Shop and suggest you don't either.

February 14, 2018
Unprompted review
Car Camera Shop logo

Reply from Car Camera Shop

Hi Tony, thank you very much for leaving a review. It's fantastic to get feedback and even better to know you have been pleased with the service. As always, if you have any questions we can help with, please feel free to get in touch.

Thanks
The Team @ Car Camera Shop

Rated 5 out of 5 stars

Professional approach

Professional approach, did what they said they would do, the installer was polite and professional and did a 100% professional job. My car is new, and I cannot see how he hid the wires of the camera, but he has. Fantastic job.

January 21, 2018
Unprompted review
Rated 5 out of 5 stars

Two very helpful guys and great service

Got lots of unpushy help from Emmet during the ordering process and the camera and fitter arrived as planned. then having tried and failed to understand how to work the software and settings, Eric came on remotely and sorted me out, for which I was really grateful. He also made me feel able to go back if there was anything else I didn't understand

January 18, 2018
Unprompted review
Rated 5 out of 5 stars

Great research and shopping experience

This is a great website with lots of information. I contacted the shop twice by the chat facility and they responded quickly and accurately.
The items were delivered quickly and were packaged well, and it all worked first time too.

Overall a great experience and bear in mind the myriad of dash cams available nowadays having some good advice available before spending your hard earned cash is a good thing.

I thoroughly recommend this shop.

January 12, 2018
Unprompted review

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