Car Chase Heroes Reviews 

6,640
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Looking at 306 reviews, reviewers had a great experience with this company. Customers consistently praise the staff for being friendly, helpful, and excellent instructors, making the overall experience enjoyable and supportive. Many people highlight the well-organized events and smooth processes, ensuring minimal waiting and a memorable day. However, some customers also noted issues with car availability or specific vehicle problems upon arrival. A few other people also felt that organization could be improved, citing long waiting times and occasional poor communication regarding bookings. Some reviewers were not happy with short driving durations or unexpected restrictions on car usage. Additionally, a small number of people experienced unhelpful staff attitudes.

What people talk about most

Staff

Clients share positive opinions on staff, with many reviewers highlighting the professionalism, friendliness,... See more

User experience

Customers had positive experiences with user experience, with many describing it as an incredible,... See more

Product

People report ambiguous experiences with the product, with many finding the cars fun, amazing, and a thrill... See more

Service

Reviewers highlight ambiguous aspects of service, with many expressing significant dissatisfaction due to... See more

Booking process

Users describe ambiguous interactions with the booking process, with some finding it simple and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Just back from a fantastic drive with Car Chase Heroes at Perranporth Airfield. I chose a US Police Dodge Charger. I was accompanied by Cristian Galehv who was brilliant from start to finish....great... See more

Rated 5 out of 5 stars

Absolutely great afternoon out for my 12 yrs old grandson, well organised and no waiting around for too long. He drove a Ferrari and Lamborgini. Then had 2 high speed laps with a racing driver in VW... See more

Company replied

Rated 5 out of 5 stars

I was a little apprehensive after seeing a couple negative reviews, however after attending today I have to say what a well organised it was. Well sign posted, instructions upon arrival were clear, th... See more

Company replied

Rated 5 out of 5 stars

We all (2 families) had a fantastic day out at Crawley. We bought a 3 supercar experience for our 16 year olds and they loved it. The rally car experience driven by a professional was so much fun (we... See more


Company details

  1. Motorsports Store

Information provided by various external sources

Experience the Thrill! We offer Driving Experience days that get customers driving their on screen automotive heroes around race tracks! From Supercars, Muscle cars, Classic cars and even Trucks, there is something for everyone.


Contact info

4.0

Great

TrustScore 4 out of 5

7K reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 50% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.0

All reviews

(6,640)

293 reviews in the last 12 months

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Rated 5 out of 5 stars

Amazing Booking Experience

I booked my experience through Tomas Pick, he was a very helpful, professional, knowledgeable and patient booking agent. I had issues with my booking and he put me at ease and put everything right. He made me feel very confident about my booking and gave me great feedback on the cars and offered me the perfect choice. I was quite apprehensive about the whole booking and car choice process but he made me feel very comfortable and confident about my final choices. Great asset to the company.

March 6, 2026
Unprompted review
Rated 5 out of 5 stars

Supercar driving experience

I drove with Malcom B today at Sandtoft airfield. Had a fantastic day, he was very helpful and full of knowledge. A Well organised event, would highly recommend.

March 6, 2026
Unprompted review
Rated 5 out of 5 stars

Great fun

All of the add on packages were expensive, especially for the pictures and videos. However, the staff were all very friendly and the driving experience was great. Particularly enjoyed the high speed passenger experience with Maggo, he was great! And my instructor, Steve, was so nice and made the driving easy and fun.

March 6, 2026
Unprompted review
Rated 5 out of 5 stars

Race Day

The experience was well managed and from booking in to waiting for the different cars went smoothly.

We had a high speed lap with Magoo, a great experience all round.

A few hours well spent.

March 6, 2026
Unprompted review
Rated 5 out of 5 stars

Was a fun day out

Was a fun day out, got to drive some amazing cars, and have wonderful instructors like Barry to show me around the track.

Also there was a new worker forgot his name but he absolutely smashed it for his first day

March 5, 2026
Unprompted review
Rated 5 out of 5 stars

10/10 experience

10/10 experience, so amazing, staff were so friendly and welcoming and really helpful. Driving experiences were so awesome, have and would recommend!!

February 27, 2026
Unprompted review
Rated 5 out of 5 stars

Awesome day at Castle Combe

I was brought this gift as a birthday present from my son, 4 car experience.
Arrived and booked in with ease, staff at the gate were very helpful.
You have options to upgrade your vehicles along with cover the waiver and sighting laps (all extra cost).
One of the cars that I had booked wasn't available so the company gave those that had booked it a hefty upgrade (which was appreciated).
Sighting laps complete you wait to be called for one of the cars that becomes available, never a long wait.
When you're called up, the instructor helps you get settled, explains the car and how the laps will go, all instructors were brilliant, encouraging and patient.
The final car on the list had an issue so I had an pick of the cars, was recommended the Lambo Spyder which made my day, what an amazing car.
Definitely a 5 star day, really well organised by a great team, will hopefully be back for another experience.

February 27, 2026
Unprompted review

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