Car Chase Heroes Reviews 

6,635
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Looking at 306 reviews, reviewers had a great experience with this company. Customers consistently praise the staff for being friendly, helpful, and excellent instructors, making the overall experience enjoyable and supportive. Many people highlight the well-organized events and smooth processes, ensuring minimal waiting and a memorable day. However, some customers also noted issues with car availability or specific vehicle problems upon arrival. A few other people also felt that organization could be improved, citing long waiting times and occasional poor communication regarding bookings. Some reviewers were not happy with short driving durations or unexpected restrictions on car usage. Additionally, a small number of people experienced unhelpful staff attitudes.

What people talk about most

Staff

Clients share positive opinions on staff, with many reviewers highlighting the professionalism, friendliness,... See more

User experience

Customers had positive experiences with user experience, with many describing it as an incredible,... See more

Product

People report ambiguous experiences with the product, with many finding the cars fun, amazing, and a thrill... See more

Service

Reviewers highlight ambiguous aspects of service, with many expressing significant dissatisfaction due to... See more

Booking process

Users describe ambiguous interactions with the booking process, with some finding it simple and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Just back from a fantastic drive with Car Chase Heroes at Perranporth Airfield. I chose a US Police Dodge Charger. I was accompanied by Cristian Galehv who was brilliant from start to finish....great... See more

Rated 5 out of 5 stars

Absolutely great afternoon out for my 12 yrs old grandson, well organised and no waiting around for too long. He drove a Ferrari and Lamborgini. Then had 2 high speed laps with a racing driver in VW... See more

Company replied

Rated 5 out of 5 stars

I was a little apprehensive after seeing a couple negative reviews, however after attending today I have to say what a well organised it was. Well sign posted, instructions upon arrival were clear, th... See more

Company replied

Rated 5 out of 5 stars

We all (2 families) had a fantastic day out at Crawley. We bought a 3 supercar experience for our 16 year olds and they loved it. The rally car experience driven by a professional was so much fun (we... See more


Company details

  1. Motorsports Store

Information provided by various external sources

Experience the Thrill! We offer Driving Experience days that get customers driving their on screen automotive heroes around race tracks! From Supercars, Muscle cars, Classic cars and even Trucks, there is something for everyone.


Contact info

4.0

Great

TrustScore 4 out of 5

7K reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 50% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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4.0

All reviews

(6,635)

293 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Awesome day out

Awesome day out, the McLaren GR4 was mega!

April 6, 2026
Unprompted review
Car Chase Heroes logo

Reply from Car Chase Heroes

Incredible car! That might just be our favourite!

Rated 5 out of 5 stars

Purchased a voucher for my partners birthday

Purchased a voucher for my partner for his birthday, he loved every minute! From Ease of booking in, adding on any extras and the whole day in general was brilliant from start to finish, would 100% recommend to family and friends.

April 6, 2026
Unprompted review
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Reply from Car Chase Heroes

Great to hear

Rated 5 out of 5 stars

Top class service throughly enjoyed

My experience was excellent it was a present from my daughter and son in law and grandkids for Christmas
I did the police interceptor and high speed ride it was excellent I would definitely recommend this to friends and family from the booking in people to the Co drivers who make you so welcome keep up the good work and I will definitely be re booking and if there is ever any jobs going to be co drivers just let me know I would love to work for this amazing company well done I will give you a rating of 120 out of 100 brilliant

April 4, 2026
Unprompted review
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Reply from Car Chase Heroes

Thank you for taking the time to leave a review. I'm glad they had a great time.

Rated 5 out of 5 stars

The GT40, WOW!!!!!

Wow. The Ford GT40 is unreal. A beast of a car that roars loud and proud. My instructor was Tim, and he was absolutely amazing. He had a bit of advice of offer but mainly just let me get on with it and drive flat out at the speed I wanted. We had a great couple of chats across 2 sessions in the car. Thanks Tim for being so cool, you have helped me complete and enjoy a dream I have had since I was just a 7 year old boy. Absolutely amazing.

April 3, 2026
Unprompted review
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Reply from Car Chase Heroes

We agree, she's a head turner for sure and so much pedigree!

Rated 3 out of 5 stars

Blyton Park Triple Super Car Blast

Did a triple super car blast at Blyton on the 2/4/26. I booked the AMG GTS, Lambo Gallardo and the GT40. While the drive in the Lambo and merc was good. I was left very disappointed with the GT40 as I was told before jumping onto track that I was only allowed in 3rd and 4th and wasn’t allowed to operate the gears myself! If I had known this prior I would’ve never chosen the GT40. I feel this should be made aware on the advert prior to the track day itself.

April 2, 2026
Unprompted review
Rated 1 out of 5 stars

Avoid At All Costs

I booked an expensive 10 car experience as for my daughter this is her 5th time doing these experiences with other companies but first and last time with car chase hero’s to start the day we was given diversions which lead us to toll booths costing us more money ..and then led us down Road Blocked Lanes which was carnage… we finally got to the track in Curbourgh Sprint Lichfield 2 hours late to be told off by car chase hero’s colleagues that had really bad attitude in which we had to drive for over 4 hours to Birmingham then to my surprise it looked like a go kart track it was very very small and looked like the cars were crawling around … some of the cars was broken down … most of the instructors all they wanted to do was talk about absolute day to day rubbish and not about giving you the chance to feel and get full control of the experience.. absolutely awful experience in which my daughter and all my family did on the way home was talk about how rubbish and what a waste of time and money the day had been … when I complained about these issues online I was basically told Tough Luck …avoid at all costs use other companies !!!

March 28, 2026
Unprompted review
Car Chase Heroes logo

Reply from Car Chase Heroes

Thank you for your review, I'm sorry you had a poor experience but we will always do the best to accommodate late customers. As you can appreciate we have no control over the UK roads and we did post to our socials that there were road works in the area and to allow extra time. Arriving late means we'd have to disappoint customers who arrived on time by bumping them down the list, I'm sure all would agree this is unfair. We'd love to welcome you back for another chance.

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