Booked anniversary day on the 4th of June paid all for it took a day off work and then they rang to say they’re cancelling it due to not enough people. This is obviously a lie as when I went on their... See more
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Greedy hotel, if you purchase a treatment package don't be surprised to pay an extra £100 just to use the facilities afterwards. Doesn't state that on the website nor in the confirmation email either... See more
We have been to Carden park several times over the years and always found it to be lovely and enjoyable, how much that has changed! The pricing of everything now is just astronomical, they obviously... See more
My last stay here was many years ago and it has significantly improved. We were in a newly refurbished room, played both golf courses and visited the beautiful spa. All the restaurants and bars offer... See more
Company details
Information provided by various external sources
Welcome to Carden Park, a luxury country hotel near Chester, Cheshire. Set in 1000 acres of stunning countryside. Book direct for best rates, guaranteed!
Contact info
Broxton Road, CH3 9ER, Clutton, United Kingdom
- www.cardenpark.co.uk
2.1
Poor
47 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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Was here some time ago now
Was here some time ago now
Really loved it, wonderful staff
March 16, 2021
Unprompted review
Prejudice staff, Dirty Garden Rooms
Prejudice staff, dirty rooms (which required cleaning as soon as we arrived, clumps of hair on the bathroom floor), not very accommodating at all, arrived 15 mins late due to an accident on the motorway (pre called and informed them) was refused access to spa and not offered another time slot or any form of compensation. We had upgraded our stay as it was our anniversary weekend champagne etc. Extremely disappointed, paid over £700 for an evening in a dirty suite.
At breakfast the host didn't even say good morning, seated us without advising us where to get things from. The next couple were met with a lovely sunny disposition, and an enthusiastic guided tour of the dining set up (they were much fairer than us). Stepped on a cold chip under my table, which was obviously there from the night before. Did provide feedback which was automatically requested, fell on uninterested ears.
We compensated ourselves by having a lovely day shopping at nearby Oaks, before we took the long drive back home.
Such a shame
December 11, 2020
Unprompted review
Was here last year when life was still…
Was here last year when life was still normal. They have great customer service.
October 20, 2020
Unprompted review
Had a great stay thanks to all the…
Had a great stay thanks to all the staff.
January 31, 2020
Unprompted review
Do not like complaints Carnival Park
Do not like complaints. More Carnival Park. Try anywhere else
January 25, 2019
Unprompted review
Definitely recommend
Stayed here on 27th dec. lovely hotel in fantastic surroundings. Staff all helpful and friendly and food good. Rooms looked like they’d been recently renovated and were really spacious, clean and beds extremely comfy. Would have been a 5 star if not for the leisure pool area being a little “tired”. Definitely recommend for a good value break away.
March 2, 2018
Unprompted review
Thank you for a relaxing day for my …
Thank you for a relaxing day for my birthday. Hotel and food was fantastic. As were the grounds and golf.
Would recommand and use again.
November 13, 2017
Unprompted review
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