Cardinal Global Logistics (UK) Ltd Reviews 

122
•
TrustScore 3 out of 5

2.8

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Rated 1 out of 5 stars

You don't deserved even 1 star.. you charge astronomical price . Then despite having been paid and confirming receipt of the payment, you tell me on the day after when the item is being collected,... See more

Rated 5 out of 5 stars

Managed to get 25cbm ex US here a week earlier than expected & deliver within 48 hours of arrival of vessel Client was over the moon Great service from Sarah/Linh/Karthik on USA import trade... See more

Rated 5 out of 5 stars

Lynsey and team are always very quick to reply to export rate requests often giving a couple of options with different transit times. Rates are usually extremely competitive and sometimes very much so... See more

Rated 5 out of 5 stars

Cardinal Maritime, Manchester have dealt with my imports with greater care and attention than I have received with many other shipping agents prior to using them. They have even managed to push throu... See more

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Company details

  1. Logistics Service

Written by the company

A member of the Cardinal Partnership, the world's largest employee-owned logistics business. Leaders in logistics, investors in people. Our aim is to improve the lives of those we work with, the world over. It’s not enough to be agile. That’s why we leverage our international infrastructure to empower importers, exporters and everyone in between. With headquarters in the UK and 40 offices around the globe, our clients have greater visibility, control and confidence in their supply chain. We know a better way, the Cardinal way.


Contact info

2.8

Average

TrustScore 3 out of 5

122 reviews

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2.8

All reviews

(122)

1 review in the last 12 months

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Rated 4 out of 5 stars

We have been using Cardinal for a…

We have been using Cardinal for a number of years, rates are always competitive and responses are always received in a timely manner.

Lynsey Heaton is always extremely knowledgeable and helpful.

February 28, 2023
Unprompted review
Rated 5 out of 5 stars

We as a company have been using…

We as a company have been using Cardinal Maritime services for the past 1.5 years and they have provided us with their best and most reliable services the work they do is wonderful and they respond very quickly regarding my questions with the best of their knowledge.

The agent Lynsey Heaton is always available to help you with any questions you may have and she is very quick to respond. She is extremely friendly and accommodating, making sure that all of your needs are met. Her positive attitude and helpfulness will make your experience a great one!

February 20, 2023
Unprompted review
Rated 5 out of 5 stars

Service with a Smile

Having used the services of Cardinal Maritime for well over 100 shipments now I can honestly say that they offer an efficient and cost effective service; Lynsey & her team of friendly and knowledgeable staff are a pleasure to deal with on a daily basis.

February 23, 2023
Unprompted review
Rated 5 out of 5 stars

Amazing Service

We as a business have been working with Cardinal for a few years now and receive a constant amazing service from them!

February 23, 2023
Unprompted review
Rated 5 out of 5 stars

Professional and efficient.

We have used Cardinal now for a number of years, we always receive excellent service and good communications.
Lynsey Heaton is always knowledgeable and as a bonus we always receive great rates.

February 23, 2023
Unprompted review
Rated 5 out of 5 stars

I have worked with Cardinal for many…

I have worked with Cardinal for many years using their LCL service and always great service from Lynsey and the team. Quote system online works great, shipment requests get turned around by the bookings team promptly. Mubeen Javed also always very helpful when it comes to bills and queries. Big thanks to a great team all in all!

February 15, 2023
Unprompted review
Rated 5 out of 5 stars

I have been dealing with Cardinal for a…

I have been dealing with Cardinal for a while now and they are a great Company to work with and always give an excellent service. Lynsey and the FCL Exports team who I deal with most could not be more helpful and professional
Ellie Doran @ Heneways UK Ltd

February 13, 2023
Unprompted review
Rated 5 out of 5 stars

Fab Service!

Fab Service!
I have worked with Lynsey & Cardinal for years, and always receive fantastic service from her and the team, so I am certain I will continue working with Cardinal for many years to come!! Thanks guys :-)

February 8, 2023
Unprompted review
Rated 1 out of 5 stars

You don't deserved even 1 star.

You don't deserved even 1 star.. you charge astronomical price . Then despite having been paid and confirming receipt of the payment, you tell me on the day after when the item is being collected, that you haven't got it..
You lack of professionalism, respond to email when feels like it, and your fees are unreasonable ..

Avoid at all cost

June 13, 2022
Unprompted review
Rated 1 out of 5 stars

We are another victim of this company,

We are another victim of this company,

Please, before you think of shipping with them, read the comments with 1 star because they are correct and these people buy the comments with 5 stars and it is not true

The stories are the same for everyone here. You will pay a clearance fee for your goods, approximately 2000 pounds, or 2,600 in our case, which are fake fees and exceed 10 times the reality.

The company is holding our items for an amount of 15,000 pounds, storage fees for more than 500 pounds per day for merchandise not exceeding 16 cubic meters

The handling is bad, we did not agree or know their fees until after they took the goods to their warehouse and held them and cleared them without our written consent,

We will act to claim our right according to the law,

April 5, 2022
Unprompted review
Rated 1 out of 5 stars

AVOID at all cost.

AVOID at all cost.

Cardinal Maritime has systematic methods of ripping its customers off and makes no attempt to hide it. I am staggered that they get away with it and still have a £60+ million turnover but I suspect that during more challenging times, greed has got in the way of morals and management are profiteering on naivety whilst dishing out oodles of slime and arrogance to compensate.

My company ships globally every week and uses multiple freight companies for sea shipments both in and out of the UK. We know what we are doing and have sadly learnt how shocking Cardinal Maritime are.

This review doesn't come lightly and is based on having used them several times over the past 5 years. Do yourself a favour and avoid Cardinal Maritime Ltd like the plague.

This trust pilot account is titled "Cardinal Wholesale" to hide their negative reviews from suspecting punters - wholesale isn't one of their trading names. And their google page is "Cardinal Global Logistics" - global logistics isn't even a trading name for them. You don't need to run if you have nothing to hide!!

March 31, 2022
Unprompted review

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